Success in this role depends on building effective relationships with logistics partners and internal teams, while maintaining clear, responsive communication with customer accounts. * Receive logistics claims from the Customer Care teams and validate administrative resolution (if credit note). * General understanding of logistics, customer service and product flow in a MedTech environment - The Warehouse Lead EMEA is a key partner to embecta's third-party logistics (3PL) providers and consignment locations across the EMEA region. This role oversees inbound operations, warehouse management, shipment coordination, logistics claims, and returns across all stock locations. You will ensure efficient order processing and shipment execution by working closely with Order Management and Transportation teams, prioritizing customer orders, and maintaining high standards of delivery performance.
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