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212 results for Customer Journey jobs in Lennik within a 30 km radius
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Digital Customer Journey Expert
Digital Customer Journey Expert
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Partially remote
Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. Je analyseert klantinzichten, merkcontext en andere data om kansen te identificeren en journey-ideeën scherp te stellen. * Je bouwt relevante journey-concepten die passen binnen het tactisch marketingplan. Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. Je analyseert klantinzichten, merkcontext en andere data om kansen te identificeren en journey-ideeën scherp te stellen. * Je bouwt relevante journey-concepten die passen binnen het tactisch marketingplan. Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
Als Digital Customer Journey Analyst bouw je mee aan slimme, gepersonaliseerde klantinteracties binnen Colruyt Group. * Je werkt customer journeys uit tot op functioneel niveau en vertaalt deze naar een duidelijke productiebriefing voor onze development teams. Je werkt in het Customer Activation Service Center, analyseert noden, vertaalt deze naar vereisten en optimaliseert campagnes op basis van data. Vanuit het Customer Activation Service Center werk je op het snijvlak van marketing, data en technologie. Je ontwikkelt en beheert digitale journeys in Adobe Experience Platform (AEP) zodat marketeers en hun teams effectief kunnen communiceren met miljoenen klanten via het juiste kanaal, op het juiste moment en met de juiste boodschap. * Je bewaakt de kwaliteit van de journeys: je test mee tijdens de ontwikkeling, volgt de performantie op via dashboards en bent het ...
Als Digital Customer Journey Analyst bouw je mee aan slimme, gepersonaliseerde klantinteracties binnen Colruyt Group. * Je werkt customer journeys uit tot op functioneel niveau en vertaalt deze naar een duidelijke productiebriefing voor onze development teams. Je werkt in het Customer Activation Service Center, analyseert noden, vertaalt deze naar vereisten en optimaliseert campagnes op basis van data. Vanuit het Customer Activation Service Center werk je op het snijvlak van marketing, data en technologie. Je ontwikkelt en beheert digitale journeys in Adobe Experience Platform (AEP) zodat marketeers en hun teams effectief kunnen communiceren met miljoenen klanten via het juiste kanaal, op het juiste moment en met de juiste boodschap. * Je bewaakt de kwaliteit van de journeys: je test mee tijdens de ontwikkeling, volgt de performantie op via dashboards en bent het ...
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Vous maîtrisez en profondeur le service design et appliquez aisément des méthodologies telles que Design Thinking, Double Diamond, Service Blueprinting, Customer Journey Mapping, développement de personas et Value Proposition Design. Cartographier, analyser et améliorer des customer journeys de bout en bout fait partie de vos compétences naturelles. Le Groupe P&V recherche un Customer Experience & Insights Expert pour contribuer à façonner notre vision CX et garantir une expérience fluide, cohérente et positive sur tous nos canaux et marques.
Vous maîtrisez en profondeur le service design et appliquez aisément des méthodologies telles que Design Thinking, Double Diamond, Service Blueprinting, Customer Journey Mapping, développement de personas et Value Proposition Design. Cartographier, analyser et améliorer des customer journeys de bout en bout fait partie de vos compétences naturelles. Le Groupe P&V recherche un Customer Experience & Insights Expert pour contribuer à façonner notre vision CX et garantir une expérience fluide, cohérente et positive sur tous nos canaux et marques.
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Ensure a consistent and intuitive customer journey across digital touchpoints - Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. The IT Product Owner Commercial (M/F/X) is accountable for shaping, prioritising and delivering digital solutions that support commercial growth and customer experience. The role acts as a key bridge between Sales, Marketing, Customer Service and IT, ensuring that commercial needs are translated into end-to-end solutions.
Ensure a consistent and intuitive customer journey across digital touchpoints - Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. The IT Product Owner Commercial (M/F/X) is accountable for shaping, prioritising and delivering digital solutions that support commercial growth and customer experience. The role acts as a key bridge between Sales, Marketing, Customer Service and IT, ensuring that commercial needs are translated into end-to-end solutions.
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Support the customer journey by developing relevant concepts based on customer briefs essentially with Industrial customers. At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand in Germany while contributing to global initiatives when needed. * Guarantee a perfect execution of the Inspirational and Co-Creation days towards all typology of customers * Inspire customer by showcasing our relevant product portfolio on inspiring creations * Present the concepts at customer site, partner's kitchen or one of our Academy * Deep knowledge of pastry and confectionery techniques in for all typology of customers food manufacturing, chains, key accounts, instore bakery & global ...
Support the customer journey by developing relevant concepts based on customer briefs essentially with Industrial customers. At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand in Germany while contributing to global initiatives when needed. * Guarantee a perfect execution of the Inspirational and Co-Creation days towards all typology of customers * Inspire customer by showcasing our relevant product portfolio on inspiring creations * Present the concepts at customer site, partner's kitchen or one of our Academy * Deep knowledge of pastry and confectionery techniques in for all typology of customers food manufacturing, chains, key accounts, instore bakery & global ...
No match yet? There are 207 more jobs that could match your search
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Collaborate with the Customer Loyalty Team to improve IT service delivery and customer satisfaction - This internship offers a unique opportunity to gain hands-on experience in IT operations, project management, and customer loyalty initiatives within a leading global technology company. Apply now and embark on an exciting journey with Bosch in Brussels!
Collaborate with the Customer Loyalty Team to improve IT service delivery and customer satisfaction - This internship offers a unique opportunity to gain hands-on experience in IT operations, project management, and customer loyalty initiatives within a leading global technology company. Apply now and embark on an exciting journey with Bosch in Brussels!
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We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. You are customer-focused – someone who prioritizes customer success in their work. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. You are customer-focused – someone who prioritizes customer success in their work. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. You are customer-focused – someone who prioritizes customer success in their work. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. You are customer-focused – someone who prioritizes customer success in their work. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. •Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction - You are customer-focused – someone who prioritizes customer success in their work. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, ...
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. •Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction - You are customer-focused – someone who prioritizes customer success in their work. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, ...
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. •Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction - You are customer-focused – someone who prioritizes customer success in their work. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, ...
We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and be responsible for creating and positioning strategic change agendas within Kyndryl's largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer Eco-system. •Lead the design of complex engagements and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction - You are customer-focused – someone who prioritizes customer success in their work. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, ...
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. The purpose of this role is to help translate our corporate commercial and financial ambitions into the daily commercial discussions and to deal with our customers. On a daily basis the Pricing Analyst collaborates with to prepare and land the right deals with different customers in his/her scope. * Presenting proposals to sales, utilizing market and internal data to validate and justify proposals * Booking sales contracts upon agreement from customers to lock in business * You are customer-oriented and driven and you have a “hands-on” mentality.
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. The purpose of this role is to help translate our corporate commercial and financial ambitions into the daily commercial discussions and to deal with our customers. On a daily basis the Pricing Analyst collaborates with to prepare and land the right deals with different customers in his/her scope. * Presenting proposals to sales, utilizing market and internal data to validate and justify proposals * Booking sales contracts upon agreement from customers to lock in business * You are customer-oriented and driven and you have a “hands-on” mentality.
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Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. * Administrative management of sales files from A to Z: (document control, VAT control, creation of new customers, preparation of quotes, etc.).
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. * Administrative management of sales files from A to Z: (document control, VAT control, creation of new customers, preparation of quotes, etc.).
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. * You pay regularly visits to your clients and you actively participate in customer events.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. * You pay regularly visits to your clients and you actively participate in customer events.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Apply now and be part of the journey.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Apply now and be part of the journey.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Apply now and be part of the journey.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Apply now and be part of the journey.
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. * Provide service to internal customers (engineering and maintenance organization, Lab, R&D, HSE, Facility mgmt.)
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. * Provide service to internal customers (engineering and maintenance organization, Lab, R&D, HSE, Facility mgmt.)
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. * Relevant experience within international customer care execution
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. * Relevant experience within international customer care execution
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Our Partner is a well-known Digital Transformation Consulting firm dedicated to guiding businesses through their technology journey. * Solution Selling: Understand customer needs and effectively position Microsoft Cloud (Azure, M365 and Power platform), Data/AI and Security * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery.
Our Partner is a well-known Digital Transformation Consulting firm dedicated to guiding businesses through their technology journey. * Solution Selling: Understand customer needs and effectively position Microsoft Cloud (Azure, M365 and Power platform), Data/AI and Security * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery.
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand locally while contributing to global initiatives when needed. Lead customer sessions and training programs for both local and international clients. Provide in-depth product knowledge, offering technical expertise and hands-on training to customers and internal teams. Assist the sales team by providing for customers, answering questions, and offering guidance on how to best use Callebaut's products.
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand locally while contributing to global initiatives when needed. Lead customer sessions and training programs for both local and international clients. Provide in-depth product knowledge, offering technical expertise and hands-on training to customers and internal teams. Assist the sales team by providing for customers, answering questions, and offering guidance on how to best use Callebaut's products.
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Executive Partnership: Cultivate and maintain executive relationships with Customers, and Google at the highest level, acting as a trusted on their journey to the Google Cloud. We are a fast-paced community driven by lifelong learning and a relentless pursuit of innovation in work cultures and customer experiences. You are not just selling; you are a strategic advisor helping customers navigate their most complex challenges in Data Transformation, AI/ML implementation, and the integration of cutting-edge foundational models like Gemini. * Solution Articulation: Qualify complex customer needs and clearly articulate the unique, measurable business advantage of our GCP solutions, with a focus on services such as Gemini, BigQuery, GKE, and Vertex AI. * 5+ years of experience in professional services and (cloud) solutions sales, specifically managing and closing complex deals with ...
Executive Partnership: Cultivate and maintain executive relationships with Customers, and Google at the highest level, acting as a trusted on their journey to the Google Cloud. We are a fast-paced community driven by lifelong learning and a relentless pursuit of innovation in work cultures and customer experiences. You are not just selling; you are a strategic advisor helping customers navigate their most complex challenges in Data Transformation, AI/ML implementation, and the integration of cutting-edge foundational models like Gemini. * Solution Articulation: Qualify complex customer needs and clearly articulate the unique, measurable business advantage of our GCP solutions, with a focus on services such as Gemini, BigQuery, GKE, and Vertex AI. * 5+ years of experience in professional services and (cloud) solutions sales, specifically managing and closing complex deals with ...
For 30 years, we have always been guiding our customers on the next tech wave. We are looking for a trusted technical advisor for our clients digital transformation journey with ServiceNow. * Exhibited interpersonal skills, customer-oriented mindset, and adeptness in handling cultural diversity.
For 30 years, we have always been guiding our customers on the next tech wave. We are looking for a trusted technical advisor for our clients digital transformation journey with ServiceNow. * Exhibited interpersonal skills, customer-oriented mindset, and adeptness in handling cultural diversity.
For 30 years, we have been guiding our customers on the next tech wave. Do you thrive in a consulting environment, guiding clients on their data journey across multiple cloud platforms? * Define and own the product vision and capabilities roadmap for our customer's data and AI solutions.
For 30 years, we have been guiding our customers on the next tech wave. Do you thrive in a consulting environment, guiding clients on their data journey across multiple cloud platforms? * Define and own the product vision and capabilities roadmap for our customer's data and AI solutions.
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Product Owner with Insurance experience
Product Owner with Insurance experience
The Capital Markets Company/CAPCO
Belgium - Brussels
Partially remote
Capco is going through a significant growth journey, now is a very good time to join us as we expand our consulting team Belgium. * Customer-focused, decisive, and highly analytical.
Capco is going through a significant growth journey, now is a very good time to join us as we expand our consulting team Belgium. * Customer-focused, decisive, and highly analytical.
Capco is going through a significant growth journey, now is a very good time to join us as we expand our consulting team in Belgium. * Customer-focused, decisive, and highly analytical.
Capco is going through a significant growth journey, now is a very good time to join us as we expand our consulting team in Belgium. * Customer-focused, decisive, and highly analytical.
Capco is going through a significant growth journey, now is a very good time to join us as we expand our consulting team Belgium. * Customer-focused, decisive, and highly analytical.
Capco is going through a significant growth journey, now is a very good time to join us as we expand our consulting team Belgium. * Customer-focused, decisive, and highly analytical.