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143 results for Customer Experience jobs in Mechelen within a 30 km radius
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You guarantee that inspections, audits, and other services are always scheduled efficiently, to high quality standards, and in line with customer agreements. In this central role, you combine strategic insight with operational leadership, managing a number of Planning Officers and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. * You ensure an optimal and future-oriented approach to capacity issues, balancing efficiency with customer needs. * You act as a bridge between efficiency, customer needs, and collaboration across departments. * You ensure smooth communication within the department and with other departments such as Operations, Customer Services, etc.
You guarantee that inspections, audits, and other services are always scheduled efficiently, to high quality standards, and in line with customer agreements. In this central role, you combine strategic insight with operational leadership, managing a number of Planning Officers and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. * You ensure an optimal and future-oriented approach to capacity issues, balancing efficiency with customer needs. * You act as a bridge between efficiency, customer needs, and collaboration across departments. * You ensure smooth communication within the department and with other departments such as Operations, Customer Services, etc.
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• Manage asset lifecycle performance—optimizing property value, efficiency, safety, compliance, sustainability, cost, and customer experience You will ensure that our assets are safe, compliant, sustainable, and future‑proof—while enabling business growth and an inspiring customer experience. • At least 5–8 years of experience in Real Estate, property management, asset management, or construction, including solid leadership experience
• Manage asset lifecycle performance—optimizing property value, efficiency, safety, compliance, sustainability, cost, and customer experience You will ensure that our assets are safe, compliant, sustainable, and future‑proof—while enabling business growth and an inspiring customer experience. • At least 5–8 years of experience in Real Estate, property management, asset management, or construction, including solid leadership experience
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Tu viens d'être diplômé(e) ou tu as une première expérience, tu es motivé(e) et tu aimes en découvrir plus chaque jour ? * Sociable : ton sens du service et de la communication contribue à une expérience client optimale.
Tu viens d'être diplômé(e) ou tu as une première expérience, tu es motivé(e) et tu aimes en découvrir plus chaque jour ? * Sociable : ton sens du service et de la communication contribue à une expérience client optimale.
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Decisive and resilient, able to operate effectively under pressure and challenge business in their way of doing things, by capturing efficiency and customer experience issues and suggesting improved ways of doing things. Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. You ensure that your product portfolio is actively promoted by marketing, sales and customer service. You collect market, competitor and customer information, provided by the Market Manager on your ...
Decisive and resilient, able to operate effectively under pressure and challenge business in their way of doing things, by capturing efficiency and customer experience issues and suggesting improved ways of doing things. Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. You ensure that your product portfolio is actively promoted by marketing, sales and customer service. You collect market, competitor and customer information, provided by the Market Manager on your ...
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TK Elevator Belgium * Bruxelles * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - TK Elevator is een van 's werelds toonaangevende liftfabrikanten. Wij creëren innovatieve oplossingen en helpen de toekomst van mobiliteit vorm te geven. Wij verkopen, moderniseren en onderhouden liften, roltrappen, platformliften en parkeersystemen. Klantenservice staat centraal. Als een van 's werelds grootste liftbedrijven werken we elke dag samen in een hightech industrie om innovatieve oplossingen voor onze klanten te ontwikkelen. Onze baanbrekende, intelligente en milieuvriendelijke mobiliteitsoplossingen maken van stedelijke omgevingen de beste plekken ter wereld om te wonen. In België en het Groothertogdom Luxemburg werken we met meer dan 300 enthousiaste medewerkers op het terrein en in de kantoren.
TK Elevator Belgium * Bruxelles * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - TK Elevator is een van 's werelds toonaangevende liftfabrikanten. Wij creëren innovatieve oplossingen en helpen de toekomst van mobiliteit vorm te geven. Wij verkopen, moderniseren en onderhouden liften, roltrappen, platformliften en parkeersystemen. Klantenservice staat centraal. Als een van 's werelds grootste liftbedrijven werken we elke dag samen in een hightech industrie om innovatieve oplossingen voor onze klanten te ontwikkelen. Onze baanbrekende, intelligente en milieuvriendelijke mobiliteitsoplossingen maken van stedelijke omgevingen de beste plekken ter wereld om te wonen. In België en het Groothertogdom Luxemburg werken we met meer dan 300 enthousiaste medewerkers op het terrein en in de kantoren.
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Proven track record of working successfully in a challenging and driven sales environment, with experience of working in B2B New business role. * Strong negotiation skills selling to a corporate and advisory customer base is a must.
Proven track record of working successfully in a challenging and driven sales environment, with experience of working in B2B New business role. * Strong negotiation skills selling to a corporate and advisory customer base is a must.
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CANON BELGIUM * Diegem * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Functieomschrijving - Voor het team Professional Services binnen de afdeling Integrated Printing & Services Group (IPSG), zijn we op zoek naar een Project Manager. Help jij onze klanten hun document- en printprocessen duurzaam te moderniseren? Bij Canon IPGS zoeken we een ervaren Project Manager die zowel thuis is in IT-integraties als in commerciële & logistieke sturing. Jij regisseert complexe projecten vanaf de sales overdracht tot en met de oplevering van het project en de overdracht naar de service organisatie. Tijdens deze uitvoering heb je een scherpe focus op scope, security, klantwaarde en rendabiliteit. Jouw rol - Als Project Manager ben je het centrale aanspreekpunt voor klant, interne teams en partners.
CANON BELGIUM * Diegem * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Functieomschrijving - Voor het team Professional Services binnen de afdeling Integrated Printing & Services Group (IPSG), zijn we op zoek naar een Project Manager. Help jij onze klanten hun document- en printprocessen duurzaam te moderniseren? Bij Canon IPGS zoeken we een ervaren Project Manager die zowel thuis is in IT-integraties als in commerciële & logistieke sturing. Jij regisseert complexe projecten vanaf de sales overdracht tot en met de oplevering van het project en de overdracht naar de service organisatie. Tijdens deze uitvoering heb je een scherpe focus op scope, security, klantwaarde en rendabiliteit. Jouw rol - Als Project Manager ben je het centrale aanspreekpunt voor klant, interne teams en partners.
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ASTRID * Brussel * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Introductie - Uw inzet kan levens redden! ASTRID is een innoverend en hoogtechnologisch netwerk voor spraak en gegevens. De radiocommunicatie via het ASTRID-netwerk is specifiek bestemd voor alle hulp- en veiligheidsdiensten en ondersteunt hun onderlinge samenwerking. Politie, brandweer en hulpdiensten kunnen dankzij ASTRID snel en veilig communiceren. Het digitale netwerk wordt in elke provincie aangevuld met een geïntegreerde meldkamer. ASTRID is een naamloze vennootschap van publiek recht, een initiatief van de federale overheid. Om ons team in onze hoofdzetel te Brussel te versterken, zoeken wij momenteel een enthousiaste en ervaren Product & Services Manager – Mobile Communication - Jouw verantwoordelijkheden
ASTRID * Brussel * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Introductie - Uw inzet kan levens redden! ASTRID is een innoverend en hoogtechnologisch netwerk voor spraak en gegevens. De radiocommunicatie via het ASTRID-netwerk is specifiek bestemd voor alle hulp- en veiligheidsdiensten en ondersteunt hun onderlinge samenwerking. Politie, brandweer en hulpdiensten kunnen dankzij ASTRID snel en veilig communiceren. Het digitale netwerk wordt in elke provincie aangevuld met een geïntegreerde meldkamer. ASTRID is een naamloze vennootschap van publiek recht, een initiatief van de federale overheid. Om ons team in onze hoofdzetel te Brussel te versterken, zoeken wij momenteel een enthousiaste en ervaren Product & Services Manager – Mobile Communication - Jouw verantwoordelijkheden
Vous avez 5 ans d'expérience commerciale, vous êtes motivé(e) et vous aimez en découvrir plus chaque jour ? * Sociable : votre sens du service et de la communication contribue à une expérience client optimale.
Vous avez 5 ans d'expérience commerciale, vous êtes motivé(e) et vous aimez en découvrir plus chaque jour ? * Sociable : votre sens du service et de la communication contribue à une expérience client optimale.
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Increasing customer value (share of wallet) through farming, cross- and upselling our Partena Professional solutions, including services such as outsourcing, consultancy, or other products the customer does not yet have. * Building sustainable relationships and partnerships, acting as a strategic sparring partner who understands the customer's needs and ambitions to strengthen customer satisfaction, retention, and profitability. * Detecting opportunities and future needs, and translating them into concrete solutions that align with the customer's vision and strategy. You transform customers into true ambassadors of Partena Professional. Farming & growth within existing customers * Maintaining and optimizing relationships with existing customers to ensure customer satisfaction and retention. * Detecting expansion opportunities (up- and cross-selling) within existing customers.
Increasing customer value (share of wallet) through farming, cross- and upselling our Partena Professional solutions, including services such as outsourcing, consultancy, or other products the customer does not yet have. * Building sustainable relationships and partnerships, acting as a strategic sparring partner who understands the customer's needs and ambitions to strengthen customer satisfaction, retention, and profitability. * Detecting opportunities and future needs, and translating them into concrete solutions that align with the customer's vision and strategy. You transform customers into true ambassadors of Partena Professional. Farming & growth within existing customers * Maintaining and optimizing relationships with existing customers to ensure customer satisfaction and retention. * Detecting expansion opportunities (up- and cross-selling) within existing customers.
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Cultivate long-term relationships with clients, turning satisfied customers into brand advocates. * Experienced Leader At least a Bachelor degree in Business Management (or equivalent by experience) and min. 5 years in a sales or business development role within a service industry - ideally related to digital solutions
Cultivate long-term relationships with clients, turning satisfied customers into brand advocates. * Experienced Leader At least a Bachelor degree in Business Management (or equivalent by experience) and min. 5 years in a sales or business development role within a service industry - ideally related to digital solutions
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Vous disposez de 1 à 3 ans d'expérience pertinente, idéalement dans le secteur de la santé ou du pharmaceutique.
Vous disposez de 1 à 3 ans d'expérience pertinente, idéalement dans le secteur de la santé ou du pharmaceutique.
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Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. * Vous justifiez d'au moins 5 ans d'expérience dans une fonction de management opérationnel ou de gestion de comptes, avec une forte orientation client * Vous êtes titulaire d'un diplôme de bachelier ou disposez d'une expérience équivalente
Avec plus de 70 ans d'expérience dans le recrutement, DaJobs (anciennement Daoust) est le partenaire idéal pour vous trouver l'emploi qui vous correspond. * Vous justifiez d'au moins 5 ans d'expérience dans une fonction de management opérationnel ou de gestion de comptes, avec une forte orientation client * Vous êtes titulaire d'un diplôme de bachelier ou disposez d'une expérience équivalente
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Through innovation, SGS is enhancing the customer experience and driving service delivery to new levels. This role collaborates throughout the organization and aligns efforts towards the discovery of opportunities to improve productivity of operations, improve our customer experience and design new business models or new services of value for our clients. SGS carefully tracks global trends to analyze and proactively identify emerging customer needs. * monitors and discovers various technological options, trends, market and customer needs that may generate future business opportunities and possible new and disruptive business models. * You have already a first experience in a similar role (1 – 3 years of experience); experience that combines IT, AI, understanding business needs, preparing business cases… Experience in a lab environment is a big plus!
Through innovation, SGS is enhancing the customer experience and driving service delivery to new levels. This role collaborates throughout the organization and aligns efforts towards the discovery of opportunities to improve productivity of operations, improve our customer experience and design new business models or new services of value for our clients. SGS carefully tracks global trends to analyze and proactively identify emerging customer needs. * monitors and discovers various technological options, trends, market and customer needs that may generate future business opportunities and possible new and disruptive business models. * You have already a first experience in a similar role (1 – 3 years of experience); experience that combines IT, AI, understanding business needs, preparing business cases… Experience in a lab environment is a big plus!
We ensure that the IKEA customer experience policy is applied optimally. - Eager to understand key performance measurements for business planning and monitoring - Experienced in unit fulfilment dynamics and their influencing factors - Familiar in developing business strategies and consistently delivered results in your previous role(s) - Demonstrate effective collaboration and co-creation skills, valuing an environment of teamwork and innovation- Acted as in influential bridge between different departments or , ensuring engagement, alignment of goals and smoot integration of processes - Experienced in the areas of forecasting, range management, stock accuracy, stock structure and sales steering - Enthusiastic about applying strategic, tactical and operational analysis to enhance customer satisfaction and business improvements - Have 3 – 5 years of ...
We ensure that the IKEA customer experience policy is applied optimally. - Eager to understand key performance measurements for business planning and monitoring - Experienced in unit fulfilment dynamics and their influencing factors - Familiar in developing business strategies and consistently delivered results in your previous role(s) - Demonstrate effective collaboration and co-creation skills, valuing an environment of teamwork and innovation- Acted as in influential bridge between different departments or , ensuring engagement, alignment of goals and smoot integration of processes - Experienced in the areas of forecasting, range management, stock accuracy, stock structure and sales steering - Enthusiastic about applying strategic, tactical and operational analysis to enhance customer satisfaction and business improvements - Have 3 – 5 years of ...
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• Acting as a single point of contact for clients and ensuring a high-quality customer experience and satisfaction. • 5+ years of experience and In depth experience in the functions of service management and/or customer relationship management or a similar role. • Proven experience in managing solutions for big and complex customers The Customer Service Manager (CSM) manages and develops relationships with a set of appointed key clients, optimizes and executes end to end administrative processes and best practices within Eurofiber and actively contributes to the development of the Belgian Sales plan. • Working closely with internal teams to ensure customer needs are met. • Managing customer escalations and resolving issues to maintain strong client relationships. • Handling contract governance and P&L management of the customer. • Absolute customer, service and quality focused.
• Acting as a single point of contact for clients and ensuring a high-quality customer experience and satisfaction. • 5+ years of experience and In depth experience in the functions of service management and/or customer relationship management or a similar role. • Proven experience in managing solutions for big and complex customers The Customer Service Manager (CSM) manages and develops relationships with a set of appointed key clients, optimizes and executes end to end administrative processes and best practices within Eurofiber and actively contributes to the development of the Belgian Sales plan. • Working closely with internal teams to ensure customer needs are met. • Managing customer escalations and resolving issues to maintain strong client relationships. • Handling contract governance and P&L management of the customer. • Absolute customer, service and quality focused.
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Analyze customers' technical requirements and contribute to system architecture design * Collaborate with internal teams (projects, support, sales) to ensure optimal customer satisfaction * Experience in configuring and integrating Genetec Security Center * Strong customer focus and quality awareness * Proven experience with Genetec Security Center or similar platforms (Milestone, Axis, etc.) * Experience in training and mentoring
Analyze customers' technical requirements and contribute to system architecture design * Collaborate with internal teams (projects, support, sales) to ensure optimal customer satisfaction * Experience in configuring and integrating Genetec Security Center * Strong customer focus and quality awareness * Proven experience with Genetec Security Center or similar platforms (Milestone, Axis, etc.) * Experience in training and mentoring
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As a Senior Cyber Strategy & Architecture Consultant, you will assist our smaller and larger customers with the overall reinforcement of their security posture. You solve together with other NVISO experts customers challenges or work in full integration with the client organization * At least 5 years of experience in managing GRC and/or CISO-related projects
As a Senior Cyber Strategy & Architecture Consultant, you will assist our smaller and larger customers with the overall reinforcement of their security posture. You solve together with other NVISO experts customers challenges or work in full integration with the client organization * At least 5 years of experience in managing GRC and/or CISO-related projects
No match yet? There are 125 more jobs that could match your search
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Als Teamlead Customer Care ben je de “organizational glue” tussen customer services, sales, operaties, planning & onze klanten. * People Management: uitbouwen, opleiden & coachen van het customer care team, waarbij je inzet op het ontwikkelen van de nodige kennis & attituden. o Je hebt een bewezen ervaring (van minimaal 5 jaar) in customer service.
Als Teamlead Customer Care ben je de “organizational glue” tussen customer services, sales, operaties, planning & onze klanten. * People Management: uitbouwen, opleiden & coachen van het customer care team, waarbij je inzet op het ontwikkelen van de nodige kennis & attituden. o Je hebt een bewezen ervaring (van minimaal 5 jaar) in customer service.
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Responsible for Opportunity Management and accurate pipeline forecasting, maintain accurate forecasting and opportunity management in SFDC (document customer info, account plans and decisions). * 10+ years of sales experience in pharmaceutical/biotech or CMC‑related services. * Experience selling scientific, laboratory, or CMC/regulatory-aligned services into manufacturers or pharma/biotech organizations. * Advanced negotiation and strategic account planning experience. * Experience working within a or selling to organisations evaluating laboratory partnerships. * Experience managing client relationships across multiple regions.
Responsible for Opportunity Management and accurate pipeline forecasting, maintain accurate forecasting and opportunity management in SFDC (document customer info, account plans and decisions). * 10+ years of sales experience in pharmaceutical/biotech or CMC‑related services. * Experience selling scientific, laboratory, or CMC/regulatory-aligned services into manufacturers or pharma/biotech organizations. * Advanced negotiation and strategic account planning experience. * Experience working within a or selling to organisations evaluating laboratory partnerships. * Experience managing client relationships across multiple regions.
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By engaging in partnerships with our customers, we create value delivering state-of-the-art services and products. Our ambition in both territory coverage and product portfolio is a strong commitment to support our customer's growth. You're responsible for providing practical solutions that the business can implement when experiencing challenges with systems. * You already have a minimum of 5 years' professional experience as a Business Analyst, consultant, or in a similar role, ideally in the services sector ; * You have previous experience with Agile methodology, experience in Scrum is a plus ; * A salary in line with your experience and achievement as well as other benefits (Car, group insurance, hospitalization insurance, representation allowances,…) ; * A real opportunity to enhance your experience and develop your skills ;
By engaging in partnerships with our customers, we create value delivering state-of-the-art services and products. Our ambition in both territory coverage and product portfolio is a strong commitment to support our customer's growth. You're responsible for providing practical solutions that the business can implement when experiencing challenges with systems. * You already have a minimum of 5 years' professional experience as a Business Analyst, consultant, or in a similar role, ideally in the services sector ; * You have previous experience with Agile methodology, experience in Scrum is a plus ; * A salary in line with your experience and achievement as well as other benefits (Car, group insurance, hospitalization insurance, representation allowances,…) ; * A real opportunity to enhance your experience and develop your skills ;
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Coordonner la collaboration avec la Tender Desk, le Customer Care, les Operations et la Finance * Expérience confirmée en vente via appels d'offres ou en gestion de contrats, idéalement dans l'enseignement, la santé, les pouvoirs publics, le social profit ou des organisations privées avec des structures d'achat formelles
Coordonner la collaboration avec la Tender Desk, le Customer Care, les Operations et la Finance * Expérience confirmée en vente via appels d'offres ou en gestion de contrats, idéalement dans l'enseignement, la santé, les pouvoirs publics, le social profit ou des organisations privées avec des structures d'achat formelles
Through close partnerships with our customers, we deliver value, cutting-edge services, and premium products that support sustainable growth across the continent. * At least 4 years of experience in audit * Proven experience as a Financial/Business Controller * Experience in automotive industry (dealership), trading/resale, import/export, or industrial sectors * A corporate culture based on team spirit, customer satisfaction, and operational excellence
Through close partnerships with our customers, we deliver value, cutting-edge services, and premium products that support sustainable growth across the continent. * At least 4 years of experience in audit * Proven experience as a Financial/Business Controller * Experience in automotive industry (dealership), trading/resale, import/export, or industrial sectors * A corporate culture based on team spirit, customer satisfaction, and operational excellence
You ensure the operational follow-up of customer and prospect requests in coordination with internal teams. * You have 2 to 3 years of experience in a similar sales role.
You ensure the operational follow-up of customer and prospect requests in coordination with internal teams. * You have 2 to 3 years of experience in a similar sales role.
To increase customer value (share of wallet) through farming actions, cross-selling, and upselling of our Partena Professional solutions, including services such as outsourcing, consulting, or other products the client is not yet benefiting from. Provide customer feedback to the commercial strategy. Solid experience in a commercial organization, ideally in B2B services. Experience in strategic business development and account management. Customer-oriented and results-driven, proactive and empathetic.
To increase customer value (share of wallet) through farming actions, cross-selling, and upselling of our Partena Professional solutions, including services such as outsourcing, consulting, or other products the client is not yet benefiting from. Provide customer feedback to the commercial strategy. Solid experience in a commercial organization, ideally in B2B services. Experience in strategic business development and account management. Customer-oriented and results-driven, proactive and empathetic.