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92 results for Customer Experience jobs in Hove within a 30 km radius
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Decisive and resilient, able to operate effectively under pressure and challenge business in their way of doing things, by capturing efficiency and customer experience issues and suggesting improved ways of doing things. Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. You ensure that your product portfolio is actively promoted by marketing, sales and customer service. You collect market, competitor and customer information, provided by the Market Manager on your ...
Decisive and resilient, able to operate effectively under pressure and challenge business in their way of doing things, by capturing efficiency and customer experience issues and suggesting improved ways of doing things. Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. You ensure that your product portfolio is actively promoted by marketing, sales and customer service. You collect market, competitor and customer information, provided by the Market Manager on your ...
You guarantee that inspections, audits, and other services are always scheduled efficiently, to high quality standards, and in line with customer agreements. In this central role, you combine strategic insight with operational leadership, managing a number of and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. * You ensure an optimal and future-oriented approach to capacity issues, balancing efficiency with customer needs. * You act as a bridge between efficiency, customer needs, and collaboration across departments. * You ensure smooth communication within the department and with other departments such as Operations, Customer Services, etc.
You guarantee that inspections, audits, and other services are always scheduled efficiently, to high quality standards, and in line with customer agreements. In this central role, you combine strategic insight with operational leadership, managing a number of and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. * You ensure an optimal and future-oriented approach to capacity issues, balancing efficiency with customer needs. * You act as a bridge between efficiency, customer needs, and collaboration across departments. * You ensure smooth communication within the department and with other departments such as Operations, Customer Services, etc.
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Collaborate across departments to ensure seamless service delivery and an exceptional client experience. * Proven experience in Key Account Management, sales, or client relationship roles—ideally within a CRO or Clinical Research setting.
Collaborate across departments to ensure seamless service delivery and an exceptional client experience. * Proven experience in Key Account Management, sales, or client relationship roles—ideally within a CRO or Clinical Research setting.
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Close deals by negotiating contracts and ensuring customer satisfaction and repeat business. * Champion our CRM by maintaining and developing our customer database to fuel future growth. * Proven experience (5+ years) in sales or business development within the Life Sciences industry.
Close deals by negotiating contracts and ensuring customer satisfaction and repeat business. * Champion our CRM by maintaining and developing our customer database to fuel future growth. * Proven experience (5+ years) in sales or business development within the Life Sciences industry.
Complete all chargeable work within the required budget and timeframe to ensure customer satisfaction and efficiency of the business * Ensure completion of all assigned work and relevant documentation and upload into the SGS system in accordance with required procedures, deadlines and standards to fulfil customer expectations * To manage personal expenditure required to fulfil the role aligned with local SGS policies in order that customer relations and profitability of the business are not compromised * Minimum of four years' experience in the field of Responsible Business Solutions, social compliance (audits) of related supply chain activities * Ability to effectively understand customer and market expectations and to be customer focused. * Experience of project management
Complete all chargeable work within the required budget and timeframe to ensure customer satisfaction and efficiency of the business * Ensure completion of all assigned work and relevant documentation and upload into the SGS system in accordance with required procedures, deadlines and standards to fulfil customer expectations * To manage personal expenditure required to fulfil the role aligned with local SGS policies in order that customer relations and profitability of the business are not compromised * Minimum of four years' experience in the field of Responsible Business Solutions, social compliance (audits) of related supply chain activities * Ability to effectively understand customer and market expectations and to be customer focused. * Experience of project management
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Through innovation, SGS is enhancing the customer experience and driving service delivery to new levels. This role collaborates throughout the organization and aligns efforts towards the discovery of opportunities to improve productivity of operations, improve our customer experience and design new business models or new services of value for our clients. SGS carefully tracks global trends to analyze and proactively identify emerging customer needs. * monitors and discovers various technological options, trends, market and customer needs that may generate future business opportunities and possible new and disruptive business models. * You have already a first experience in a similar role (1 – 3 years of experience); experience that combines IT, AI, understanding business needs, preparing business cases… Experience in a lab environment is a big plus!
Through innovation, SGS is enhancing the customer experience and driving service delivery to new levels. This role collaborates throughout the organization and aligns efforts towards the discovery of opportunities to improve productivity of operations, improve our customer experience and design new business models or new services of value for our clients. SGS carefully tracks global trends to analyze and proactively identify emerging customer needs. * monitors and discovers various technological options, trends, market and customer needs that may generate future business opportunities and possible new and disruptive business models. * You have already a first experience in a similar role (1 – 3 years of experience); experience that combines IT, AI, understanding business needs, preparing business cases… Experience in a lab environment is a big plus!
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We ensure that the IKEA customer experience policy is applied optimally. - Eager to understand key performance measurements for business planning and monitoring - Experienced in unit fulfilment dynamics and their influencing factors - Familiar in developing business strategies and consistently delivered results in your previous role(s) - Demonstrate effective collaboration and co-creation skills, valuing an environment of teamwork and innovation- Acted as in influential bridge between different departments or , ensuring engagement, alignment of goals and smoot integration of processes - Experienced in the areas of forecasting, range management, stock accuracy, stock structure and sales steering - Enthusiastic about applying strategic, tactical and operational analysis to enhance customer satisfaction and business improvements - Have 3 – 5 years of ...
We ensure that the IKEA customer experience policy is applied optimally. - Eager to understand key performance measurements for business planning and monitoring - Experienced in unit fulfilment dynamics and their influencing factors - Familiar in developing business strategies and consistently delivered results in your previous role(s) - Demonstrate effective collaboration and co-creation skills, valuing an environment of teamwork and innovation- Acted as in influential bridge between different departments or , ensuring engagement, alignment of goals and smoot integration of processes - Experienced in the areas of forecasting, range management, stock accuracy, stock structure and sales steering - Enthusiastic about applying strategic, tactical and operational analysis to enhance customer satisfaction and business improvements - Have 3 – 5 years of ...
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Do you get a kick out of turning high-level concepts into impactful campaigns, sponsoring tech events, and organizing immersive customer experiences? By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years' experience and 11,000 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for people and works to create better change. * Design and execute creative customer and prospect events from concept to"boots on the ground" preparation. * Take the reins on sponsorships for major partner forums and local tech events, ensuring a premium Devoteam experience. * You have a maximum of 5 years of experience, as this role is perfect for junior to mid-level professionals eager to grow. * Experience with IT partner marketing * Excellent salary (based on your experience)
Do you get a kick out of turning high-level concepts into impactful campaigns, sponsoring tech events, and organizing immersive customer experiences? By combining creativity, tech and data insights, we empower our customers to transform their business and unlock the future. With 25 years' experience and 11,000 employees across Europe, the Middle East and Africa, Devoteam promotes responsible tech for people and works to create better change. * Design and execute creative customer and prospect events from concept to"boots on the ground" preparation. * Take the reins on sponsorships for major partner forums and local tech events, ensuring a premium Devoteam experience. * You have a maximum of 5 years of experience, as this role is perfect for junior to mid-level professionals eager to grow. * Experience with IT partner marketing * Excellent salary (based on your experience)
Do you want to work for a Premier Google Cloud partner that's committed to transforming the way companies work by modernising their IT infrastructure & apps, and by elevating their customer experiences? For 30 years, we have always been guiding our customers on the next tech wave. As a Google Cloud Project manager, you'll play a key role in delivering Cloud projects to our customers. Together with cloud and data engineers, service leads and sales, you'll run your projects making sure to meet the project deadlines and our customer's expectations. You adapt and anticipate the wishes of your customers and follow this through. Milestones that Matter – Impress your customers by delivering results that truly make an impact. Education – Degree in Business Administration or equivalent work experience. Experience – Minimum of 2 years in a similar role, preferably in IT (Cloud ...
Do you want to work for a Premier Google Cloud partner that's committed to transforming the way companies work by modernising their IT infrastructure & apps, and by elevating their customer experiences? For 30 years, we have always been guiding our customers on the next tech wave. As a Google Cloud Project manager, you'll play a key role in delivering Cloud projects to our customers. Together with cloud and data engineers, service leads and sales, you'll run your projects making sure to meet the project deadlines and our customer's expectations. You adapt and anticipate the wishes of your customers and follow this through. Milestones that Matter – Impress your customers by delivering results that truly make an impact. Education – Degree in Business Administration or equivalent work experience. Experience – Minimum of 2 years in a similar role, preferably in IT (Cloud ...
We are a fast-paced community driven by lifelong learning and a relentless pursuit of innovation in work cultures and customer experiences. * 5+ years of experience in professional services and (cloud) solutions sales, specifically managing and closing complex deals with Enterprise-level customers. You are not just selling; you are a strategic advisor helping customers navigate their most complex challenges in Data Transformation, AI/ML implementation, and the integration of cutting-edge foundational models like Gemini. * Executive Partnership: Cultivate and maintain executive relationships with Customers, and Google at the highest level, acting as a trusted on their journey to the Google Cloud. * Solution Articulation: Qualify complex customer needs and clearly articulate the unique, measurable business advantage of our GCP solutions, with a focus on services such as ...
We are a fast-paced community driven by lifelong learning and a relentless pursuit of innovation in work cultures and customer experiences. * 5+ years of experience in professional services and (cloud) solutions sales, specifically managing and closing complex deals with Enterprise-level customers. You are not just selling; you are a strategic advisor helping customers navigate their most complex challenges in Data Transformation, AI/ML implementation, and the integration of cutting-edge foundational models like Gemini. * Executive Partnership: Cultivate and maintain executive relationships with Customers, and Google at the highest level, acting as a trusted on their journey to the Google Cloud. * Solution Articulation: Qualify complex customer needs and clearly articulate the unique, measurable business advantage of our GCP solutions, with a focus on services such as ...
No match yet? There are 82 more jobs that could match your search
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2 to 3 years of professional experience in customer service. For our client, an international player in the manufacturing sector, specialized in diesel engines, we are looking for a Customer Service Representative to strengthen their team in Rumst. You will be part of a professional team where customer focus, quality, and growth are key priorities. As a Customer Service Representative, you will be handling order intake and providing support to both internal teams and external clients by addressing their questions and requests. * Develop a solid understanding of customer support processes, especially in handling service disruptions and recovery efforts. * Begin cultivating strong connections with a select group of clients, while also stepping in to support fellow Customer Service team members when needed. * Collaborate actively across departments to ensure timely and accurate fulfillment of ...
2 to 3 years of professional experience in customer service. For our client, an international player in the manufacturing sector, specialized in diesel engines, we are looking for a Customer Service Representative to strengthen their team in Rumst. You will be part of a professional team where customer focus, quality, and growth are key priorities. As a Customer Service Representative, you will be handling order intake and providing support to both internal teams and external clients by addressing their questions and requests. * Develop a solid understanding of customer support processes, especially in handling service disruptions and recovery efforts. * Begin cultivating strong connections with a select group of clients, while also stepping in to support fellow Customer Service team members when needed. * Collaborate actively across departments to ensure timely and accurate fulfillment of ...
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Solve import / export issues in close cooperation with customers and sales teams * Define the most cost-effective transport type and negotiate arrangements with carriers to ensure timely shipping to customers ; * You hold a degree in Logistic, Supply Chain or equivalent by experience ; * Previous experience in handling international shipments ; * A salary in line with your experience and achievement as well as -legal benefits (group insurance, hospitalization insurance, luncheon vouchers, representation allowances, …) ; * A real opportunity to enhance your experience and develop your skills ; * A framework with a human dimension and a dynamic corporate culture, voluntary and ambitious, where team spirit, customer satisfaction, flexibility and the quality of its services are recognized as its main values.
Solve import / export issues in close cooperation with customers and sales teams * Define the most cost-effective transport type and negotiate arrangements with carriers to ensure timely shipping to customers ; * You hold a degree in Logistic, Supply Chain or equivalent by experience ; * Previous experience in handling international shipments ; * A salary in line with your experience and achievement as well as -legal benefits (group insurance, hospitalization insurance, luncheon vouchers, representation allowances, …) ; * A real opportunity to enhance your experience and develop your skills ; * A framework with a human dimension and a dynamic corporate culture, voluntary and ambitious, where team spirit, customer satisfaction, flexibility and the quality of its services are recognized as its main values.
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As one of the largest elevator companies in the world, we develop innovative solutions for our customers in a high-tech industry on a daily basis. * Act as the primary point of contact for customers, contractors, and internal teams. * Organize inspections and deliveries in consultation with the customer. Education and experience * Bachelor's degree in electromechanics or equivalent by experience. * At least 5 years of experience in project management or site supervision, preferably in the construction or elevator sector, with a strong affinity for technology and industrial environments. * Experience with MS Office and scheduling tools. * Customer-oriented, team player and stress-resistant.
As one of the largest elevator companies in the world, we develop innovative solutions for our customers in a high-tech industry on a daily basis. * Act as the primary point of contact for customers, contractors, and internal teams. * Organize inspections and deliveries in consultation with the customer. Education and experience * Bachelor's degree in electromechanics or equivalent by experience. * At least 5 years of experience in project management or site supervision, preferably in the construction or elevator sector, with a strong affinity for technology and industrial environments. * Experience with MS Office and scheduling tools. * Customer-oriented, team player and stress-resistant.
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The purpose of this role is to help translate our corporate commercial and financial ambitions into the daily commercial discussions and to deal with our customers. On a daily basis the Pricing Analyst collaborates with to prepare and land the right deals with different customers in his/her scope. * Presenting proposals to sales, utilizing market and internal data to validate and justify proposals * Booking sales contracts upon agreement from customers to lock in business * You have a Master's Degree or equivalent by experience. * You are customer-oriented and driven and you have a “hands-on” mentality.
The purpose of this role is to help translate our corporate commercial and financial ambitions into the daily commercial discussions and to deal with our customers. On a daily basis the Pricing Analyst collaborates with to prepare and land the right deals with different customers in his/her scope. * Presenting proposals to sales, utilizing market and internal data to validate and justify proposals * Booking sales contracts upon agreement from customers to lock in business * You have a Master's Degree or equivalent by experience. * You are customer-oriented and driven and you have a “hands-on” mentality.
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Responsible for Opportunity Management and accurate pipeline forecasting, maintain accurate forecasting and opportunity management in SFDC (document customer info, account plans and decisions). * 10+ years of sales experience in pharmaceutical/biotech or CMC‑related services. * Experience selling scientific, laboratory, or CMC/regulatory-aligned services into manufacturers or pharma/biotech organizations. * Advanced negotiation and strategic account planning experience. * Experience working within a or selling to organisations evaluating laboratory partnerships. * Experience managing client relationships across multiple regions.
Responsible for Opportunity Management and accurate pipeline forecasting, maintain accurate forecasting and opportunity management in SFDC (document customer info, account plans and decisions). * 10+ years of sales experience in pharmaceutical/biotech or CMC‑related services. * Experience selling scientific, laboratory, or CMC/regulatory-aligned services into manufacturers or pharma/biotech organizations. * Advanced negotiation and strategic account planning experience. * Experience working within a or selling to organisations evaluating laboratory partnerships. * Experience managing client relationships across multiple regions.
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Relevant experience within international customer care execution * You bring +10 years of work experience in coordinating and managing customs operations within EUROPE * Experience in identifying opportunities to optimize trade operations, reduce costs, and improve efficiency through collaboration with procurement, logistics, and other departments. * You bring experience in leveraging technology to enhance customs and trade compliance processes, including managing customs compliance software and systems, and leading initiatives for process automation and efficiency improvement. * You have detailed understanding of supply chain logistics including ocean, air & truck, as well as knowledge and experience with production, warehousing, and distribution. * Experience with performance management (internal processes and processes of ) * Relevant experience with international trade & customs management
Relevant experience within international customer care execution * You bring +10 years of work experience in coordinating and managing customs operations within EUROPE * Experience in identifying opportunities to optimize trade operations, reduce costs, and improve efficiency through collaboration with procurement, logistics, and other departments. * You bring experience in leveraging technology to enhance customs and trade compliance processes, including managing customs compliance software and systems, and leading initiatives for process automation and efficiency improvement. * You have detailed understanding of supply chain logistics including ocean, air & truck, as well as knowledge and experience with production, warehousing, and distribution. * Experience with performance management (internal processes and processes of ) * Relevant experience with international trade & customs management
The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand in Germany while contributing to global initiatives when needed. * Support the customer journey by developing relevant concepts based on customer briefs essentially with Industrial customers. * Guarantee a perfect execution of the Inspirational and Co-Creation days towards all typology of customers * Inspire customer by showcasing our relevant product portfolio on inspiring creations * Present the concepts at customer site, partner's kitchen or one of our Academy * Deep knowledge of pastry and confectionery techniques in for all typology of customers food manufacturing, chains, key accounts, instore bakery & global accounts business organization * Experience of working in a multi-cultural international environment
The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand in Germany while contributing to global initiatives when needed. * Support the customer journey by developing relevant concepts based on customer briefs essentially with Industrial customers. * Guarantee a perfect execution of the Inspirational and Co-Creation days towards all typology of customers * Inspire customer by showcasing our relevant product portfolio on inspiring creations * Present the concepts at customer site, partner's kitchen or one of our Academy * Deep knowledge of pastry and confectionery techniques in for all typology of customers food manufacturing, chains, key accounts, instore bakery & global accounts business organization * Experience of working in a multi-cultural international environment
This role is a key in the success of setting a global standard in terms of Inventory Management that is in line with the strategy of the company in terms of working capital and service level we want to provide to our customers. * 5 years of experience in a Supply Chain / Operations managements function * Experience with Inventory Management * Experience in supply chain (continuous) improvement process
This role is a key in the success of setting a global standard in terms of Inventory Management that is in line with the strategy of the company in terms of working capital and service level we want to provide to our customers. * 5 years of experience in a Supply Chain / Operations managements function * Experience with Inventory Management * Experience in supply chain (continuous) improvement process
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Act as the voice of the customer within the team, aligning testing with real-world use cases. * Bachelor's or Master's degree in ICT, IT, Engineering, or equivalent experience. * Hands-on experience troubleshooting IP networks, including connectivity and traffic analysis. * Experience in agile development.
Act as the voice of the customer within the team, aligning testing with real-world use cases. * Bachelor's or Master's degree in ICT, IT, Engineering, or equivalent experience. * Hands-on experience troubleshooting IP networks, including connectivity and traffic analysis. * Experience in agile development.
● Responsible for compliance of local supply chain process with regulations, customer requirement and group standards * logistics for inbound flows from supplier/regional DC to plant and outbound flows from plant to regional DC/customer (ownership of outbound logistics may vary per local/regional SC context) ● Proven experience in senior supply chain management role ● Experience in supply chain (continuous) improvement process ● Experience working with external logistic
● Responsible for compliance of local supply chain process with regulations, customer requirement and group standards * logistics for inbound flows from supplier/regional DC to plant and outbound flows from plant to regional DC/customer (ownership of outbound logistics may vary per local/regional SC context) ● Proven experience in senior supply chain management role ● Experience in supply chain (continuous) improvement process ● Experience working with external logistic
As part of the weekly S&OE process, the supply planner will work closely with key business stakeholders to ensure availability of products serving our customer on time and in full at the lowest cost possible. * > 5 years' experience in supply planning, purchasing, inventory management, and/or logistics * Previous experience with SAP and Business Objects * Previous experience with OMP
As part of the weekly S&OE process, the supply planner will work closely with key business stakeholders to ensure availability of products serving our customer on time and in full at the lowest cost possible. * > 5 years' experience in supply planning, purchasing, inventory management, and/or logistics * Previous experience with SAP and Business Objects * Previous experience with OMP
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Collaborate with customer service to optimize distribution processes * Proven experience as a Supply Chain Manager, preferably in a retail or consumer environment * Relevant professional experience in Supply or Demand planning in a systems and manufacturing environment * Experience with S&OP processes and systems is a significant advantage. * Experience with SAP ERP/MRP replenishment systems and advanced Excel skills
Collaborate with customer service to optimize distribution processes * Proven experience as a Supply Chain Manager, preferably in a retail or consumer environment * Relevant professional experience in Supply or Demand planning in a systems and manufacturing environment * Experience with S&OP processes and systems is a significant advantage. * Experience with SAP ERP/MRP replenishment systems and advanced Excel skills
The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand locally while contributing to global initiatives when needed. Lead customer sessions and training programs for both local and international clients. Provide in-depth product knowledge, offering technical expertise and hands-on training to customers and internal teams. Assist the sales team by providing for customers, answering questions, and offering guidance on how to best use Callebaut's products. * 5+ years of experience in pastry, confectionery, or chocolate work, with at least 3-5 years of leadership experience. International experience is an advantage but not a necessity. * Experience in recipe development, product testing, and providing technical support.
The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand locally while contributing to global initiatives when needed. Lead customer sessions and training programs for both local and international clients. Provide in-depth product knowledge, offering technical expertise and hands-on training to customers and internal teams. Assist the sales team by providing for customers, answering questions, and offering guidance on how to best use Callebaut's products. * 5+ years of experience in pastry, confectionery, or chocolate work, with at least 3-5 years of leadership experience. International experience is an advantage but not a necessity. * Experience in recipe development, product testing, and providing technical support.
Provide service to internal customers (engineering and maintenance organization, Lab, R&D, HSE, Facility mgmt.) * 5 years of experience in a similar role. * Experience with ERP systems (i.e. Maximo, SAP). * Experience in Microsoft Office (Word, Excel, PPT), Google Suite, BW/BO spend analytics.
Provide service to internal customers (engineering and maintenance organization, Lab, R&D, HSE, Facility mgmt.) * 5 years of experience in a similar role. * Experience with ERP systems (i.e. Maximo, SAP). * Experience in Microsoft Office (Word, Excel, PPT), Google Suite, BW/BO spend analytics.
Our sector specialists understand the needs of customers perfectly and guide them along the way with advice and support. * You're certified in Azure, have experience with it, or you're eager to dive in and grow into a true Azure pro.
Our sector specialists understand the needs of customers perfectly and guide them along the way with advice and support. * You're certified in Azure, have experience with it, or you're eager to dive in and grow into a true Azure pro.