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35 results for Customer Data jobs in Wemmel within a 30 km radius
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Sitting at the intersection of data analytics, insights, and customer journeys, this role builds analytical rigor, refines methodologies, elevates storytelling, and enables leaders to act on what customers are telling us. Act as the for CX intelligence, ensuring customer signals (NPS, journey data, customer behavioral insights, market insights, amongst others) are translated into business implications that drive experience-led value creation and stronger advocacy for the Barry Callebaut brand. * Conduct deep‑dive analyses across customer feedback, journey metrics, behavioral indicators, and operational data to uncover key drivers of satisfaction, friction, and loyalty. * Enhance the customer‑intelligence ecosystem by supporting CRM/data usage, guiding digital teams on feedback‑data needs, and collaborating cross‑functionally to ensure aligned, reliable CX data flows.
Sitting at the intersection of data analytics, insights, and customer journeys, this role builds analytical rigor, refines methodologies, elevates storytelling, and enables leaders to act on what customers are telling us. Act as the for CX intelligence, ensuring customer signals (NPS, journey data, customer behavioral insights, market insights, amongst others) are translated into business implications that drive experience-led value creation and stronger advocacy for the Barry Callebaut brand. * Conduct deep‑dive analyses across customer feedback, journey metrics, behavioral indicators, and operational data to uncover key drivers of satisfaction, friction, and loyalty. * Enhance the customer‑intelligence ecosystem by supporting CRM/data usage, guiding digital teams on feedback‑data needs, and collaborating cross‑functionally to ensure aligned, reliable CX data flows.
No match yet? There are 34 more jobs that could match your search
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Eén van die kernapplicaties is Customer Service Management (CSM): de tool die binnenkort door al onze dossierbeheerders dagelijks gebruikt zal worden.
Eén van die kernapplicaties is Customer Service Management (CSM): de tool die binnenkort door al onze dossierbeheerders dagelijks gebruikt zal worden.
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Mazda Motor Logistics Europe (MLE) is responsible for distributing cars and parts to our European customers as quickly and efficiently as possible. At present MLE is implementing plans to respond even faster, sharper and more efficient to the increasing demand of our customers. Leading the MLE CRC team being responsible for the customer inquiries/complaints from the markets of France, Belgium and Netherlands, including goodwill sign off, reporting and coordination of tasks between internal departments, and customers. Standardise customer handling processes for the three markets, following up critical escalated customer cases as well as by implementing a management reporting system to identify trends and develop measures. Manage the MLE CRC team as well as customer satisfaction initiatives / processes to ensure that customer satisfaction levels are on target
Mazda Motor Logistics Europe (MLE) is responsible for distributing cars and parts to our European customers as quickly and efficiently as possible. At present MLE is implementing plans to respond even faster, sharper and more efficient to the increasing demand of our customers. Leading the MLE CRC team being responsible for the customer inquiries/complaints from the markets of France, Belgium and Netherlands, including goodwill sign off, reporting and coordination of tasks between internal departments, and customers. Standardise customer handling processes for the three markets, following up critical escalated customer cases as well as by implementing a management reporting system to identify trends and develop measures. Manage the MLE CRC team as well as customer satisfaction initiatives / processes to ensure that customer satisfaction levels are on target
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As a new company with a long legacy of creating breakthrough solutions for our customers- toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. * Organise educational programs, online and face-to-face across EMEA to train customers on the safe and effective use of Solventum materials. * Present clinical and technical information globally to Solventum teams, customers, associations, and universities. * Enhance market awareness by sharing clinical insights and gathering customer feedback. * Strong customer focus and organisational skills
As a new company with a long legacy of creating breakthrough solutions for our customers- toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. * Organise educational programs, online and face-to-face across EMEA to train customers on the safe and effective use of Solventum materials. * Present clinical and technical information globally to Solventum teams, customers, associations, and universities. * Enhance market awareness by sharing clinical insights and gathering customer feedback. * Strong customer focus and organisational skills
Inoopa is a Belgian tech company based in Brussels (Ixelles) focused on unlocking the power of data for businesses. Our mission revolves around B2B lead generation, data enrichment, and cutting-edge R&D for enterprise and corporate clients. We offer the perfect environment for data engineers who are passionate about solving complex problems, and who thrive in a collaborative yet independent setting. * Establish and optimize processes to ensure seamless data delivery. * Conduct benchmarking on data quality compared to market standards. * Assess internal data against competitors. * Experience in similar roles within a startup or SME, preferably in B2B services or data management. * Proficiency with data tools and data visualization. * Experienced Office Manager, Operations Manager, or Data Analyst with a strong inclination for client follow-up and financial management in a data-driven environment.
Inoopa is a Belgian tech company based in Brussels (Ixelles) focused on unlocking the power of data for businesses. Our mission revolves around B2B lead generation, data enrichment, and cutting-edge R&D for enterprise and corporate clients. We offer the perfect environment for data engineers who are passionate about solving complex problems, and who thrive in a collaborative yet independent setting. * Establish and optimize processes to ensure seamless data delivery. * Conduct benchmarking on data quality compared to market standards. * Assess internal data against competitors. * Experience in similar roles within a startup or SME, preferably in B2B services or data management. * Proficiency with data tools and data visualization. * Experienced Office Manager, Operations Manager, or Data Analyst with a strong inclination for client follow-up and financial management in a data-driven environment.
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Our SaaS platform leverages advanced data technology and semantic search to deliver high-quality leads, empowering companies to grow their sales pipelines efficiently. •Manage customer relationships and translate business requirements into technical specifications •Experience in customer-facing roles, translating business needs into technical solutions. •Experience with data scraping and pipeline orchestration
Our SaaS platform leverages advanced data technology and semantic search to deliver high-quality leads, empowering companies to grow their sales pipelines efficiently. •Manage customer relationships and translate business requirements into technical specifications •Experience in customer-facing roles, translating business needs into technical solutions. •Experience with data scraping and pipeline orchestration
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We support modern platform implementations, digital transformations, end-to-end IT delivery, omni-channel standardization, cloud-based data management, and predictive data analytics. * Work with cross-functional teams to ensure alignment of integrations with data processes with business goals and technical requirements * Work with technology teams to drive tooling and solutions for integrations, endpoints, secure data transfer, and resiliency * Monitor data quality, compliance, and security standards throughout the project lifecycle * Quantify customer impact of feature deliveries and measure product KPIs
We support modern platform implementations, digital transformations, end-to-end IT delivery, omni-channel standardization, cloud-based data management, and predictive data analytics. * Work with cross-functional teams to ensure alignment of integrations with data processes with business goals and technical requirements * Work with technology teams to drive tooling and solutions for integrations, endpoints, secure data transfer, and resiliency * Monitor data quality, compliance, and security standards throughout the project lifecycle * Quantify customer impact of feature deliveries and measure product KPIs
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You ensure strategic objectives are achieved within timelines and budget, while guaranteeing efficient, high-quality scheduling of inspections, audits, and services in line with customer agreements. You play a central role in shaping and optimizing planning and capacity management across the organization, combining strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. You work actively with , , and Customer Services to align planning with business and customer needs. * Excellent analytical and problem-solving skills, with the capacity to translate data into strategic insights. * Results-oriented and proactive, with a focus on efficiency, quality, and customer satisfaction.
You ensure strategic objectives are achieved within timelines and budget, while guaranteeing efficient, high-quality scheduling of inspections, audits, and services in line with customer agreements. You play a central role in shaping and optimizing planning and capacity management across the organization, combining strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. You work actively with , , and Customer Services to align planning with business and customer needs. * Excellent analytical and problem-solving skills, with the capacity to translate data into strategic insights. * Results-oriented and proactive, with a focus on efficiency, quality, and customer satisfaction.
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Als Program Manager Data speel je een sleutelrol bij de uitvoering van de datastrategie. Je rapporteert aan de Data Officer (CDO). • Je rapporteert de prestaties van de Scrum-teams en volgt de uitvoering van de data-roadmap op. • Je ondersteunt de bij strategische prioriteiten of transversale dossiers (op het gebied van regelgeving, organisatie en transformatie) en bij de coördinatie van complexe materies waarbij meerdere interne en externe stakeholders betrokken zijn (Health Data Agency, InterMutualistisch Agentschap...). • Je ondersteunt de Data Governance-teams bij het opstellen en implementeren van de Policies & Standards data. Je hebt minimaal 5 jaar ervaring in het beheer van complexe dataprogramma's of -projecten en aantoonbare ervaring in data governance.
Als Program Manager Data speel je een sleutelrol bij de uitvoering van de datastrategie. Je rapporteert aan de Data Officer (CDO). • Je rapporteert de prestaties van de Scrum-teams en volgt de uitvoering van de data-roadmap op. • Je ondersteunt de bij strategische prioriteiten of transversale dossiers (op het gebied van regelgeving, organisatie en transformatie) en bij de coördinatie van complexe materies waarbij meerdere interne en externe stakeholders betrokken zijn (Health Data Agency, InterMutualistisch Agentschap...). • Je ondersteunt de Data Governance-teams bij het opstellen en implementeren van de Policies & Standards data. Je hebt minimaal 5 jaar ervaring in het beheer van complexe dataprogramma's of -projecten en aantoonbare ervaring in data governance.
Samen met je team zorg je dat data op een gestructureerde manier verzameld en verwerkt worden tot dashboards, rapporten en self service BI producten. Daarnaast ontwikkel en onderhoud je integraties met het data platform (Azure, Databricks, Airbyte, Soda, OpenMeta). Je werkt nauw samen met de business, het data mining team en de operationele teams om er voor te zorgen dat data op een vlotte manier ter beschikking gesteld wordt en verwerkt tot kwaliteitsvolle rapporteringen en dashboards. Je bent bekend met diverse data concepten en tools rond data engineering zoals Data Vault 2.0, CDC, SQL en Python.
Samen met je team zorg je dat data op een gestructureerde manier verzameld en verwerkt worden tot dashboards, rapporten en self service BI producten. Daarnaast ontwikkel en onderhoud je integraties met het data platform (Azure, Databricks, Airbyte, Soda, OpenMeta). Je werkt nauw samen met de business, het data mining team en de operationele teams om er voor te zorgen dat data op een vlotte manier ter beschikking gesteld wordt en verwerkt tot kwaliteitsvolle rapporteringen en dashboards. Je bent bekend met diverse data concepten en tools rond data engineering zoals Data Vault 2.0, CDC, SQL en Python.
• Een gestandaardiseerde projectmethodologie (PRINCE2, Agile,…) opzetten en onderhouden, inclusief samenwerking met de IT- en DATA-diensten voor een geïntegreerde aanpak.
• Een gestandaardiseerde projectmethodologie (PRINCE2, Agile,…) opzetten en onderhouden, inclusief samenwerking met de IT- en DATA-diensten voor een geïntegreerde aanpak.
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Digital Transformation: Leverage Business Intelligence (BI) tools and emerging AI technologies to automate reporting, enhance data visualization, and drive predictive financial insights. * Digital Skills: Proficiency in BI tools (e.g., Power BI, Tableau) and a keen interest in applying AI-driven solutions to financial modeling and data analysis. * Communication: A talent for making complex financial data (including cash and balance sheet metrics) understandable to non-financial stakeholders.
Digital Transformation: Leverage Business Intelligence (BI) tools and emerging AI technologies to automate reporting, enhance data visualization, and drive predictive financial insights. * Digital Skills: Proficiency in BI tools (e.g., Power BI, Tableau) and a keen interest in applying AI-driven solutions to financial modeling and data analysis. * Communication: A talent for making complex financial data (including cash and balance sheet metrics) understandable to non-financial stakeholders.
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Advising and educating firm personnel on the appropriate locations where data should be stored, understanding the firm's systems and tools, and acting as a resource regarding various information governance questions for staff, attorneys, and other users * Managing all aspects for all information governance processes including file intakes, releases, destructions, and data access requests for the office, ensuring compliance with firm policies, ensuring completion of the relevant process, and responding to questions from staff and other users and providing instruction and training as needed * Possess knowledge of information governance, data security and privacy principles, best practices, and procedures; display basic understanding of various legal systems and a broad understanding of the types of documents encountered in a legal environment
Advising and educating firm personnel on the appropriate locations where data should be stored, understanding the firm's systems and tools, and acting as a resource regarding various information governance questions for staff, attorneys, and other users * Managing all aspects for all information governance processes including file intakes, releases, destructions, and data access requests for the office, ensuring compliance with firm policies, ensuring completion of the relevant process, and responding to questions from staff and other users and providing instruction and training as needed * Possess knowledge of information governance, data security and privacy principles, best practices, and procedures; display basic understanding of various legal systems and a broad understanding of the types of documents encountered in a legal environment
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CANON BELGIUM * Diegem * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Functieomschrijving - Voor het team Professional Services binnen de afdeling Integrated Printing & Services Group (IPSG), zijn we op zoek naar een Project Manager. Bij Canon IPGS zoeken we een ervaren Project Manager die zowel thuis is in IT-integraties als in commerciële & logistieke sturing. Jij regisseert complexe projecten vanaf de sales overdracht tot en met de oplevering van het project en de overdracht naar de service organisatie. Tijdens deze uitvoering heb je een scherpe focus op scope, security, klantwaarde en rendabiliteit. Jouw rol - Als Project Manager ben je het centrale aanspreekpunt voor klant, interne teams en partners. Je koppelt logistieke uitrol aan naadloze IT-integratie (bijv. printmanagement, identity, security) en bewaakt tegelijk de ...
CANON BELGIUM * Diegem * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Functieomschrijving - Voor het team Professional Services binnen de afdeling Integrated Printing & Services Group (IPSG), zijn we op zoek naar een Project Manager. Bij Canon IPGS zoeken we een ervaren Project Manager die zowel thuis is in IT-integraties als in commerciële & logistieke sturing. Jij regisseert complexe projecten vanaf de sales overdracht tot en met de oplevering van het project en de overdracht naar de service organisatie. Tijdens deze uitvoering heb je een scherpe focus op scope, security, klantwaarde en rendabiliteit. Jouw rol - Als Project Manager ben je het centrale aanspreekpunt voor klant, interne teams en partners. Je koppelt logistieke uitrol aan naadloze IT-integratie (bijv. printmanagement, identity, security) en bewaakt tegelijk de ...
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Flexible and customer friendly
Flexible and customer friendly
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Het B2C-team bestaat in totaal uit ongeveer zo'n vijftiental medewerkers, namelijk 4 Regional Night Transport Coordinators die elk meerdere Local Quality Operators in de nacht aansturen, evenals 2 functies (1 Data Performance Expert en 1 Administratief bediende kwaliteit) op het hoofdkantoor tijdens kantooruren voor administratieve ondersteuning, analyse van gegevens en processen, en rapportage. * Je staat in voor analyse van de KPI's, data en rapporteringen inzake de end-to-end monitoring en rapportering van de kwaliteit van de distributie van de krantenabonnementen.
Het B2C-team bestaat in totaal uit ongeveer zo'n vijftiental medewerkers, namelijk 4 Regional Night Transport Coordinators die elk meerdere Local Quality Operators in de nacht aansturen, evenals 2 functies (1 Data Performance Expert en 1 Administratief bediende kwaliteit) op het hoofdkantoor tijdens kantooruren voor administratieve ondersteuning, analyse van gegevens en processen, en rapportage. * Je staat in voor analyse van de KPI's, data en rapporteringen inzake de end-to-end monitoring en rapportering van de kwaliteit van de distributie van de krantenabonnementen.
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Work closely with Pfizer operational stakeholders ensuring operational efficiency and effectiveness (Customer Fulfilment, GTS, Command Center, Quality, Finance, Tax, …) At Pfizer we are creating an organization and promoting a culture that respects each individual's unique character and life experiences and reflects the diversity of our society, customers and markets.
Work closely with Pfizer operational stakeholders ensuring operational efficiency and effectiveness (Customer Fulfilment, GTS, Command Center, Quality, Finance, Tax, …) At Pfizer we are creating an organization and promoting a culture that respects each individual's unique character and life experiences and reflects the diversity of our society, customers and markets.
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Met een efficiënte supply chain, eigen productiesites en uitgebreide ondersteunende diensten zoals IT, Data & Analytics, Call Center, HR en Marketing, behoren we tot de grootste private werkgevers van het land.
Met een efficiënte supply chain, eigen productiesites en uitgebreide ondersteunende diensten zoals IT, Data & Analytics, Call Center, HR en Marketing, behoren we tot de grootste private werkgevers van het land.
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Daarnaast heb je ervaring met documentatie- en procesmodelleringstools (Confluence, Visio, ...) en ben je sterk in rapportering en data-analyse.
Daarnaast heb je ervaring met documentatie- en procesmodelleringstools (Confluence, Visio, ...) en ben je sterk in rapportering en data-analyse.
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Ben je gebeten door business controlling, performance & data-analytics? Kortom, jij maakt van data een sturingsinstrument voor groei, efficiëntie en rendabiliteit. * Je helpt mee onze data- en performantie-aanpak verder uit te bouwen - Impact maken met data * Je zorgt ervoor dat data betrouwbaar, bruikbaar en helder beschikbaar is * Kennis van Frans en data-architectuur?
Ben je gebeten door business controlling, performance & data-analytics? Kortom, jij maakt van data een sturingsinstrument voor groei, efficiëntie en rendabiliteit. * Je helpt mee onze data- en performantie-aanpak verder uit te bouwen - Impact maken met data * Je zorgt ervoor dat data betrouwbaar, bruikbaar en helder beschikbaar is * Kennis van Frans en data-architectuur?
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Easy Apply
Je bewaakt de rendabiliteit van activiteiten en vertaalt financiële data naar bruikbare inzichten voor de organisatie
Je bewaakt de rendabiliteit van activiteiten en vertaalt financiële data naar bruikbare inzichten voor de organisatie
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Implement and monitor our projects both at the technical level and at the communication level with suppliers and customers and internally
Implement and monitor our projects both at the technical level and at the communication level with suppliers and customers and internally
Working closely with internal including but not limited to Microsoft's Customer Security & Trust (CST) organization, the Defense & Intelligence team, Microsoft's Enterprise Resilience & Crisis Management team, engineering teams, and regional business groups, this role will translate strategic intent into operational initiatives and partnerships across the region.
Working closely with internal including but not limited to Microsoft's Customer Security & Trust (CST) organization, the Defense & Intelligence team, Microsoft's Enterprise Resilience & Crisis Management team, engineering teams, and regional business groups, this role will translate strategic intent into operational initiatives and partnerships across the region.
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Easy Apply
Je bent de drijvende kracht die data en financiële inzichten omzet in concrete verbeteringen voor de business. * Je zet het rapportagesysteem op en zorgt dat data betrouwbaar, bruikbaar en helder beschikbaar is * Je combineert analytisch inzicht met een sterke interesse in data en ERP-systemen * Kennis van Frans en/of data-architectuur is een mooi pluspunt
Je bent de drijvende kracht die data en financiële inzichten omzet in concrete verbeteringen voor de business. * Je zet het rapportagesysteem op en zorgt dat data betrouwbaar, bruikbaar en helder beschikbaar is * Je combineert analytisch inzicht met een sterke interesse in data en ERP-systemen * Kennis van Frans en/of data-architectuur is een mooi pluspunt
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Participate in periodic closings and financial data controls. * Oversee the consolidation of the group's financial statements, ensuring consistency of data across entities and compliance with applicable accounting standards.
Participate in periodic closings and financial data controls. * Oversee the consolidation of the group's financial statements, ensuring consistency of data across entities and compliance with applicable accounting standards.