Activities include quantitative and qualitative cargo inspections, as well as sampling for analysis and retention of products such as gases, chemicals, blends, minerals, and edible oils. This role combines operational ownership, client management and coordination and is a key position between Customer Service, Operations and clients. You will manage client assignments end-to-end and ensure smooth execution between clients, inspection teams and laboratories. Client Ownership * Primary contact for assigned clients * Full ownership of client accounts and operations * Build and maintain strong client relationships * Ensure accurate and complete handling of client files across the full process, from job intake through to invoicing * Identify opportunities within existing clients * Client-focused and communicative * Direct exposure to operations and clients
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