Our objective: industrialize AI at scale to improve: Operational efficiency, customer experience, decision-making, and automation and productivity. As an AI Engineer, you will have a Transformation role and will design, build, deploy, and operate AI solutions that support real operational use cases across the 4 countries of the Unit and the different business lines as Mobility, Travel assistance, Travel claims, Customer Service, Claims, Fraud, Back-Office, Sales, and Support functions. * Design and develop AI/ML solutions for fraud detection, claims automation, document analysis, conversational AI (voicebots, chatbots, WhatsApp), and decision support * Implement AI on concrete use case to increase efficiency as in Operations (dispatching, call automation, claims triage, etc…) * Ownership of outcomes (automation, AHT, better CX, reduction of customers interactions with platform, etc…)
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