Follow up on order changes, delays, and customer requests - In this role, you will be responsible for supporting the full order-to-delivery process, ensuring smooth coordination between customers, internal departments, and logistics partners. You will handle the daily follow-up of orders, shipments, and documentation, while also supporting invoicing and administrative accuracy. * Manage the end-to-end order-to-delivery process for assigned distributors, ensuring smooth coordination between customers, logistics, finance, and internal teams * Handle daily communication with distributors regarding availability, orders, reservations, and delivery planning * Prepare quotations within approved guidelines and process sales orders and confirmations * Maintain accurate data in ERP systems and ensure correct order tracking * Support sales reporting, order intake reporting, and month-end closing activities
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