Analysis & Requirements Engineering- Conduct end-to-end integration and system analysis for new and existing interfaces.- Gather, identify, and refine business/user requirements through workshops and stakeholder discussions.- Create detailed functional specifications, technical specifications, and integration design documents.- Analyze dependencies, system impacts, and integration constraints.- Translate complex business requirements into clear technical solutions.- Build and maintain:o Context & scope diagramso Process flows using BPMNo Integration architecture diagramso Data models, message structures, and mapping rules - Operational Support- Provide L2/L3 support for incidents and service requests.- Perform root cause analysis and define structural, permanent fixes.- Monitor integration flows, performance, and platform health.
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