Our foundation is built upon and managed by a team of working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. The role bridges datacenter operations, engineering, construction, IT/network, and external vendors, translating business and technical objectives into executable project plans. * Recognizes and communicates the potential customer impact of operational events such as lock-downs and maintenance windows, planning accordingly to minimize disruption to clients and the business. * Performs troubleshooting for service incidents and escalates appropriately to meet SLAs and OLAs with ...
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