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372 results for Business Partner Sales jobs in Leuven within a 30 km radius
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Functioneel Analist Retail Partners Colruyt Group
Functioneel Analist Retail Partners Colruyt Group
Colruyt NV (Colruyt Group)
DE REGENBOOG 2800 MECHELEN
Als grote, duurzame Belgische retailer willen we écht iets betekenen voor onze medewerkers, klanten en partners. * Kennis en ervaring – Je hebt minimum drie jaar ervaring als functioneel en/of business analist of een gelijkaardige functie. Talent Acquisition Partner
Als grote, duurzame Belgische retailer willen we écht iets betekenen voor onze medewerkers, klanten en partners. * Kennis en ervaring – Je hebt minimum drie jaar ervaring als functioneel en/of business analist of een gelijkaardige functie. Talent Acquisition Partner
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As a Business Development Manager, you are part of our Sales organization. * Building sustainable relationships and partnerships, acting as a strategic sparring partner who understands the customer's needs and ambitions to strengthen customer satisfaction, retention, and profitability. * Active collaboration with internal teams such as consultants, payroll experts, marketing, HR, and business stakeholders. * Developing relationships with network partners. * Providing input to the sales strategy based on customer feedback. * Strong experience within a sales organization, preferably in B2B services. * Experience in strategic business development & account management.
As a Business Development Manager, you are part of our Sales organization. * Building sustainable relationships and partnerships, acting as a strategic sparring partner who understands the customer's needs and ambitions to strengthen customer satisfaction, retention, and profitability. * Active collaboration with internal teams such as consultants, payroll experts, marketing, HR, and business stakeholders. * Developing relationships with network partners. * Providing input to the sales strategy based on customer feedback. * Strong experience within a sales organization, preferably in B2B services. * Experience in strategic business development & account management.
Als grote, duurzame Belgische retailer willen we écht iets betekenen voor onze medewerkers, klanten en partners. Je werkt vanuit de Finance afdeling voor Retail Partners Colruyt Group, onze logistieke partner en dienstverlener voor onze zelfstandige ondernemers zoals Spar Colruyt Group, Alvo en Mini Market. Als Business Controller ondersteun je de groei van de winkels van Spar Colruyt Group door financiële analyses en opvolging. * Bij een nieuw project zoals een nieuwe winkellocatie of een overnamedossier analyseer je de financiële situatie (kostenstructuur, eigen vermogen van de ondernemer, financieringsmogelijkheden etc.) en maak je een businessplan in overleg met de van Business Development, de ondernemer en de . Daarbij bereken je de rendabiliteit voor Retail Partners Colruyt Group en de ondernemer. Je werkt hoofdzakelijk in Mechelen, de uitvalsbasis van Retail Partners Colruyt Group.
Als grote, duurzame Belgische retailer willen we écht iets betekenen voor onze medewerkers, klanten en partners. Je werkt vanuit de Finance afdeling voor Retail Partners Colruyt Group, onze logistieke partner en dienstverlener voor onze zelfstandige ondernemers zoals Spar Colruyt Group, Alvo en Mini Market. Als Business Controller ondersteun je de groei van de winkels van Spar Colruyt Group door financiële analyses en opvolging. * Bij een nieuw project zoals een nieuwe winkellocatie of een overnamedossier analyseer je de financiële situatie (kostenstructuur, eigen vermogen van de ondernemer, financieringsmogelijkheden etc.) en maak je een businessplan in overleg met de van Business Development, de ondernemer en de . Daarbij bereken je de rendabiliteit voor Retail Partners Colruyt Group en de ondernemer. Je werkt hoofdzakelijk in Mechelen, de uitvalsbasis van Retail Partners Colruyt Group.
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Dixon Sales & Marketing * Actief prospecteren en aantrekken van nieuwe merken en partners
Dixon Sales & Marketing * Actief prospecteren en aantrekken van nieuwe merken en partners
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Voor onze partner, een internationale speler in de interieursector, zijn we op zoek naar een Business Developer Interieur voor de regio West- en Oost-Vlaanderen. * Sales Talents - Bij onze partner stap je in een groeiende, financieel gezonde organisatie waar je volop ruimte krijgt om jezelf te ontwikkelen.
Voor onze partner, een internationale speler in de interieursector, zijn we op zoek naar een Business Developer Interieur voor de regio West- en Oost-Vlaanderen. * Sales Talents - Bij onze partner stap je in een groeiende, financieel gezonde organisatie waar je volop ruimte krijgt om jezelf te ontwikkelen.
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Solliciteer dan nu online, je gegevens komen terecht bij mogelijks jouw toekomstige HR Business Partner, Katrien Van Bellingen. Als After Sales Technical Specialist werk je op de afdeling Technical Service Support (2de lijns) en ben je verantwoordelijk voor het oplossen van complexe technische problemen en storingen in HVAC-producten (zowel residentieel als commercieel).
Solliciteer dan nu online, je gegevens komen terecht bij mogelijks jouw toekomstige HR Business Partner, Katrien Van Bellingen. Als After Sales Technical Specialist werk je op de afdeling Technical Service Support (2de lijns) en ben je verantwoordelijk voor het oplossen van complexe technische problemen en storingen in HVAC-producten (zowel residentieel als commercieel).
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As a small team, we seek to be the bridge between our external sales teams and internal departments, with the aim of optimizing sales processes and supporting external colleagues to both grow business and satisfy customers (mainly B2B). It employs approximately 429,400 associates worldwide and generates sales of roughly 91.6 billion euro. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Bosch Thermotechnology, based in Wetzlar and Wernau/Stuttgart, manufactures in more than 120 engineering locations in in Europe, America and Asia and achieved sales of 5.5 billion euros in 2018. Bosch Thermotechnlogy Belgium is a pure sales country unit that operates under the brands Buderus and Bosch. As an intern, you will be part of our Inside Sales Team for both brands, Bosch and Buderus.
As a small team, we seek to be the bridge between our external sales teams and internal departments, with the aim of optimizing sales processes and supporting external colleagues to both grow business and satisfy customers (mainly B2B). It employs approximately 429,400 associates worldwide and generates sales of roughly 91.6 billion euro. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Bosch Thermotechnology, based in Wetzlar and Wernau/Stuttgart, manufactures in more than 120 engineering locations in in Europe, America and Asia and achieved sales of 5.5 billion euros in 2018. Bosch Thermotechnlogy Belgium is a pure sales country unit that operates under the brands Buderus and Bosch. As an intern, you will be part of our Inside Sales Team for both brands, Bosch and Buderus.
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Partner closely with the for technical guidance and collaborate with internal teams—including Sales, Medical Affairs, and Customer Support—to address post-sale issues and additional education needs. The Clinical Diabetes Sales Specialist is directly responsible for the promotion and sale of Tandem Diabetes products and clinical services within the assigned territory. He / She is expected to plan and ensure achievement of sales goals through clinical acceptance of Tandem products' insulin pump therapy. * Manage an assigned territory to consistently meet or exceed sales targets established by Sales Management. * Identify and develop new business opportunities by building strong, long-term relationships with (HCPs) and positioning Tandem as a trusted resource within the diabetes community. * Leverage available tools and data to generate leads, qualify prospects, and evaluate ...
Partner closely with the for technical guidance and collaborate with internal teams—including Sales, Medical Affairs, and Customer Support—to address post-sale issues and additional education needs. The Clinical Diabetes Sales Specialist is directly responsible for the promotion and sale of Tandem Diabetes products and clinical services within the assigned territory. He / She is expected to plan and ensure achievement of sales goals through clinical acceptance of Tandem products' insulin pump therapy. * Manage an assigned territory to consistently meet or exceed sales targets established by Sales Management. * Identify and develop new business opportunities by building strong, long-term relationships with (HCPs) and positioning Tandem as a trusted resource within the diabetes community. * Leverage available tools and data to generate leads, qualify prospects, and evaluate ...
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As a Senior Sales Executive, you'll act as a strategic to both enterprise clients and field teamt bridging business vision with cutting-edge cloud and AI capabilities. Our Partner is a well-established European technology consulting firm, present in 20+ countries and recognized as a Premier Partner within a leading hyperscaler ecosystem. * Co-sell alongside teams, leveraging partner programs and funding to build winning client propositions * 5+ years of complex B2B sales experience in Cloud, Software, or IT Services * Solid grasp of cloud ecosystems and partner/reseller dynamics * Ability to manage long sales cycles while keeping a robust pipeline active
As a Senior Sales Executive, you'll act as a strategic to both enterprise clients and field teamt bridging business vision with cutting-edge cloud and AI capabilities. Our Partner is a well-established European technology consulting firm, present in 20+ countries and recognized as a Premier Partner within a leading hyperscaler ecosystem. * Co-sell alongside teams, leveraging partner programs and funding to build winning client propositions * 5+ years of complex B2B sales experience in Cloud, Software, or IT Services * Solid grasp of cloud ecosystems and partner/reseller dynamics * Ability to manage long sales cycles while keeping a robust pipeline active
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Our Partner is a well-known Digital Transformation Consulting firm dedicated to guiding businesses through their technology journey. * Hunt for New Business: Proactively identify and pursue new business opportunities within target accounts and industry verticals in the Belgium market. * Develop Sales Strategies: Create and execute account plans and sales strategies to achieve assigned quotas and revenue targets within Belgium. Qualify leads and progress them through the sales pipeline. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. * Accurate Forecasting: Maintain accurate sales forecasts and provide regular updates on pipeline and deal progress
Our Partner is a well-known Digital Transformation Consulting firm dedicated to guiding businesses through their technology journey. * Hunt for New Business: Proactively identify and pursue new business opportunities within target accounts and industry verticals in the Belgium market. * Develop Sales Strategies: Create and execute account plans and sales strategies to achieve assigned quotas and revenue targets within Belgium. Qualify leads and progress them through the sales pipeline. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. * Accurate Forecasting: Maintain accurate sales forecasts and provide regular updates on pipeline and deal progress
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Our Partner is a well-known Digital Transformation Consulting firm dedicated to guiding businesses through their technology journey. * Proactively identify and pursue new business opportunities within target accounts and industry verticals in the Belgium market. * Develop Sales Strategies: Create and execute account plans and sales strategies to achieve assigned quotas and revenue targets within Belgium. Qualify leads and progress them through the sales pipeline. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. * Accurate Forecasting: Maintain accurate sales forecasts and provide regular updates on pipeline and deal progress * Proactive and results-oriented sales professional with a strong drive to exceed targets.
Our Partner is a well-known Digital Transformation Consulting firm dedicated to guiding businesses through their technology journey. * Proactively identify and pursue new business opportunities within target accounts and industry verticals in the Belgium market. * Develop Sales Strategies: Create and execute account plans and sales strategies to achieve assigned quotas and revenue targets within Belgium. Qualify leads and progress them through the sales pipeline. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. * Accurate Forecasting: Maintain accurate sales forecasts and provide regular updates on pipeline and deal progress * Proactive and results-oriented sales professional with a strong drive to exceed targets.
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Dixon Sales & Marketing - Dixon & Company is een partner en specialist in Rekrutering. De ideale positie voor een ondernemende kandidaat met een internationale mindset en passie voor beverages, die commercieel-strategische skills verenigt met business development power en op zoek gaat naar een rol met impact! * Je zit bij klanten rond de tafel met procurement-, purchase-, C-level- en new business managers om commerciële opportuniteiten en samenwerkingen te bespreken. Je komt terecht in een business unit in volle groei waardoor je de kans krijgt om een direct zichtbare bijdrage te leveren aan de ontwikkeling van het bedrijf.
Dixon Sales & Marketing - Dixon & Company is een partner en specialist in Rekrutering. De ideale positie voor een ondernemende kandidaat met een internationale mindset en passie voor beverages, die commercieel-strategische skills verenigt met business development power en op zoek gaat naar een rol met impact! * Je zit bij klanten rond de tafel met procurement-, purchase-, C-level- en new business managers om commerciële opportuniteiten en samenwerkingen te bespreken. Je komt terecht in een business unit in volle groei waardoor je de kans krijgt om een direct zichtbare bijdrage te leveren aan de ontwikkeling van het bedrijf.
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Build and maintain strong relationships with distribution partners to maximize sales and brand visibility in Benelux region. * Monitor and analyze sales performance and KPIs to identify opportunities and gaps and boost sell‑out performance. * Conduct analytical reviews and audits of market trends, competition, and business performance. * 2-5 years of experience in a sales position
Build and maintain strong relationships with distribution partners to maximize sales and brand visibility in Benelux region. * Monitor and analyze sales performance and KPIs to identify opportunities and gaps and boost sell‑out performance. * Conduct analytical reviews and audits of market trends, competition, and business performance. * 2-5 years of experience in a sales position
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Als Medior Sales Executive ben jij verantwoordelijk voor het volledige salestraject: van het genereren van nieuwe leads tot het uitbouwen van bestaande klantrelaties. Je weet kansen in de markt te signaleren, potentiële klanten enthousiast te maken voor onze IT-oplossingen én bestaande partners te voorzien van uitstekend advies. Je start je traject bij Easi met een intensieve inwerkperiode, waarin je enkele maanden meeloopt met één van onze Sales Managers tijdens hun commerciële vergaderingen. * New business genereren: actief benaderen van prospects, opbouwen van een pipeline en het sluiten van nieuwe deals * Relatiebeheer: onderhouden en verder uitbouwen van bestaande klantrelaties, met oog voor upsell- en cross-sell kansen * 2 tot 5 jaar relevante ervaring in B2B-sales, idealiter binnen de verkoop van complexe IT-oplossingen
Als Medior Sales Executive ben jij verantwoordelijk voor het volledige salestraject: van het genereren van nieuwe leads tot het uitbouwen van bestaande klantrelaties. Je weet kansen in de markt te signaleren, potentiële klanten enthousiast te maken voor onze IT-oplossingen én bestaande partners te voorzien van uitstekend advies. Je start je traject bij Easi met een intensieve inwerkperiode, waarin je enkele maanden meeloopt met één van onze Sales Managers tijdens hun commerciële vergaderingen. * New business genereren: actief benaderen van prospects, opbouwen van een pipeline en het sluiten van nieuwe deals * Relatiebeheer: onderhouden en verder uitbouwen van bestaande klantrelaties, met oog voor upsell- en cross-sell kansen * 2 tot 5 jaar relevante ervaring in B2B-sales, idealiter binnen de verkoop van complexe IT-oplossingen
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Voor een gevestigde, industriële verpakkingsproducent zoeken we een Account Manager, regio Nederland, met een sterke Business Development mindset. Ze combineren vakmanschap met continue modernisering en positioneren zich als partner in de transitie van plastic naar papier. * Actieve business development bij food- en agrospelers * Op termijn: doorgroeimogelijkheid richting Sales Director * Sterke Business Development-mentaliteit met ervaring in accountmanagement * Reële doorgroeimogelijkheden richting Sales Director
Voor een gevestigde, industriële verpakkingsproducent zoeken we een Account Manager, regio Nederland, met een sterke Business Development mindset. Ze combineren vakmanschap met continue modernisering en positioneren zich als partner in de transitie van plastic naar papier. * Actieve business development bij food- en agrospelers * Op termijn: doorgroeimogelijkheid richting Sales Director * Sterke Business Development-mentaliteit met ervaring in accountmanagement * Reële doorgroeimogelijkheden richting Sales Director
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Partner Performance Tracking: Analyze key metrics (sales, GMV, delivery quality, conversion, satisfaction) and share actionable insights with the KAM team. This internship is a unique opportunity to understand the business mechanics behind a fast-growing marketplace, work with real data, and collaborate with diverse across Europe. * You are currently a student in Business, Marketing, Digital, or Data Analytics.
Partner Performance Tracking: Analyze key metrics (sales, GMV, delivery quality, conversion, satisfaction) and share actionable insights with the KAM team. This internship is a unique opportunity to understand the business mechanics behind a fast-growing marketplace, work with real data, and collaborate with diverse across Europe. * You are currently a student in Business, Marketing, Digital, or Data Analytics.
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Initiële kwalificatie van auditoren & file reviewers, maar ook customercare & sales medewerkers. Je rapporteert rechtstreeks aan de Division Director Business Assurance.
Initiële kwalificatie van auditoren & file reviewers, maar ook customercare & sales medewerkers. Je rapporteert rechtstreeks aan de Division Director Business Assurance.
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Je doet sales en bouwt sterke relaties uit met klanten en partners. Als Business Unit Manager neem jij de dagelijkse leiding van Akoestiekfabriek in handen.
Je doet sales en bouwt sterke relaties uit met klanten en partners. Als Business Unit Manager neem jij de dagelijkse leiding van Akoestiekfabriek in handen.
Leverage your existing network to open doors with decision-makers in marketing, sales, and business intelligence departments * Proven track record in B2B sales, business development, or account management (minimum 5 years) Inoopa is a cutting-edge AI-powered B2B data intelligence platform revolutionizing how companies access and leverage business data. With over 93% accuracy in company activity identification and trusted by leading organizations like ING, Orange, TotalEnergies, and DHL, we're transforming how businesses identify and connect with their ideal prospects. * Identify and qualify new business opportunities with middle-size companies (50-500 employees) and large accounts (500+ employees) in The Netherlands * Conduct consultative sales conversations to understand prospect needs and position Inoopa's solutions effectively
Leverage your existing network to open doors with decision-makers in marketing, sales, and business intelligence departments * Proven track record in B2B sales, business development, or account management (minimum 5 years) Inoopa is a cutting-edge AI-powered B2B data intelligence platform revolutionizing how companies access and leverage business data. With over 93% accuracy in company activity identification and trusted by leading organizations like ING, Orange, TotalEnergies, and DHL, we're transforming how businesses identify and connect with their ideal prospects. * Identify and qualify new business opportunities with middle-size companies (50-500 employees) and large accounts (500+ employees) in The Netherlands * Conduct consultative sales conversations to understand prospect needs and position Inoopa's solutions effectively
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We help our clients leverage technology to achieve their business goals. As a Premier AWS Partner, we don't just move workloads to the cloud; we reinvent how Belgian enterprises operate. We are looking for a Senior Sales Executive who is passionate about the AWS ecosystem and ready to lead our customers through the next revolution: Responsible AI. In this role, you aren't just a salesperson—you are a strategic partner to both our clients and Amazon. You will bridge the gap between business vision and AWS's cutting-edge capabilities. You will be our primary liaison, leveraging AWS partner programs and funding (like MAP) to create winning propositions for our clients. * Portfolio Innovation: Contribute to the creation of unique Marketplace offers and spearhead sales-focused marketing initiatives that set Devoteam apart in the Belgian market.
We help our clients leverage technology to achieve their business goals. As a Premier AWS Partner, we don't just move workloads to the cloud; we reinvent how Belgian enterprises operate. We are looking for a Senior Sales Executive who is passionate about the AWS ecosystem and ready to lead our customers through the next revolution: Responsible AI. In this role, you aren't just a salesperson—you are a strategic partner to both our clients and Amazon. You will bridge the gap between business vision and AWS's cutting-edge capabilities. You will be our primary liaison, leveraging AWS partner programs and funding (like MAP) to create winning propositions for our clients. * Portfolio Innovation: Contribute to the creation of unique Marketplace offers and spearhead sales-focused marketing initiatives that set Devoteam apart in the Belgian market.
Leverage your existing network to open doors with decision-makers in marketing, sales, and business intelligence departments * Proven track record in B2B sales, business development, or account management (minimum 5 years) Inoopa is a cutting-edge AI-powered B2B data intelligence platform revolutionizing how companies access and leverage business data. With over 93% accuracy in company activity identification and trusted by leading organizations like AXA, VodafoneZiggo, and DHL, we're transforming how businesses identify and connect with their ideal prospects. * Identify and qualify new business opportunities with middle-size companies (50-500 employees) and large accounts (500+ employees) in The Netherlands * Conduct consultative sales conversations to understand prospect needs and position Inoopa's solutions effectively
Leverage your existing network to open doors with decision-makers in marketing, sales, and business intelligence departments * Proven track record in B2B sales, business development, or account management (minimum 5 years) Inoopa is a cutting-edge AI-powered B2B data intelligence platform revolutionizing how companies access and leverage business data. With over 93% accuracy in company activity identification and trusted by leading organizations like AXA, VodafoneZiggo, and DHL, we're transforming how businesses identify and connect with their ideal prospects. * Identify and qualify new business opportunities with middle-size companies (50-500 employees) and large accounts (500+ employees) in The Netherlands * Conduct consultative sales conversations to understand prospect needs and position Inoopa's solutions effectively
The role will partner closely with business stakeholders, sales teams, supply chain experts, and software engineering teams to translate complex business requirements into scalable, user and client-centric digital solutions. This platform is to be developed to serve all Eurofins businesses globally that engage customers through e-commerce. * Translate business requirements into clear user stories and acceptance criteria for software development teams. * Partner with engineering, QA, and DevOps teams to ensure timely, high-quality delivery of product features. * Balance competing priorities while ensuring the product delivers maximum value to customers and the business. * Ensure compliance with regulatory and quality standards relevant to multiple geographies, products and industries including biopharmaceuticals, clinical diagnostics, and direct to consumer sales.
The role will partner closely with business stakeholders, sales teams, supply chain experts, and software engineering teams to translate complex business requirements into scalable, user and client-centric digital solutions. This platform is to be developed to serve all Eurofins businesses globally that engage customers through e-commerce. * Translate business requirements into clear user stories and acceptance criteria for software development teams. * Partner with engineering, QA, and DevOps teams to ensure timely, high-quality delivery of product features. * Balance competing priorities while ensuring the product delivers maximum value to customers and the business. * Ensure compliance with regulatory and quality standards relevant to multiple geographies, products and industries including biopharmaceuticals, clinical diagnostics, and direct to consumer sales.
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We help our clients leverage technology to achieve their business goals. * Strategy & Planning: Build, own, and drive the yearly marketing plan for the region, ensuring it aligns with global campaigns and local business goals. * Event Management: Design and execute creative customer events, including executive roundtables, seminars, and major partner forums. * Campaign Management: Develop and implement B2B marketing campaigns—including ABM plans for key clients and lead nurturing—to accelerate sales growth. * Partner Collaboration: Act as the primary link to partners, amplifying our expertise through joint activities and sponsorships.
We help our clients leverage technology to achieve their business goals. * Strategy & Planning: Build, own, and drive the yearly marketing plan for the region, ensuring it aligns with global campaigns and local business goals. * Event Management: Design and execute creative customer events, including executive roundtables, seminars, and major partner forums. * Campaign Management: Develop and implement B2B marketing campaigns—including ABM plans for key clients and lead nurturing—to accelerate sales growth. * Partner Collaboration: Act as the primary link to partners, amplifying our expertise through joint activities and sponsorships.
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Optreden als betrouwbare partner voor het Sales-team door te ondersteunen in de pre-aanbestedingsfase, tijdens onderhandelingen en gedurende het verkoopproces. Dit stelt hen in staat om al hun inspanningen te richten op hun core business. * Samenwerken met het Sales-team om te bepalen welke aanbestedingen worden opgevolgd. Ondersteuning van het Sales-team * Een masterdiploma (Business School, Ingenieurswetenschappen of Universiteit) of gelijkwaardige ervaring. * Bij voorkeur 3 jaar relevante ervaring in of aanverwante activiteiten (bv. aankoop, pricing, juridisch of sales).
Optreden als betrouwbare partner voor het Sales-team door te ondersteunen in de pre-aanbestedingsfase, tijdens onderhandelingen en gedurende het verkoopproces. Dit stelt hen in staat om al hun inspanningen te richten op hun core business. * Samenwerken met het Sales-team om te bepalen welke aanbestedingen worden opgevolgd. Ondersteuning van het Sales-team * Een masterdiploma (Business School, Ingenieurswetenschappen of Universiteit) of gelijkwaardige ervaring. * Bij voorkeur 3 jaar relevante ervaring in of aanverwante activiteiten (bv. aankoop, pricing, juridisch of sales).
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Tactical ticket management: Lead "Service Calls" focused on short-cycle ticket reviews with partners and clients to align on open items. * Knowledge & enablement: Manage the Help Center and Knowledge Base while coordinating partner training and AI-driven support initiatives. * Process governance: Maintain and manage business process governance to ensure standardized service delivery across the organization. * Stakeholder liaison: Serve as the bridge between Sales/Onboarding teams and the Service Desk, specifically managing internal escalations via dedicated group chats. * You are accountable for the tactical execution of service delivery, with the authority to prioritize tickets based on severity and business impact.
Tactical ticket management: Lead "Service Calls" focused on short-cycle ticket reviews with partners and clients to align on open items. * Knowledge & enablement: Manage the Help Center and Knowledge Base while coordinating partner training and AI-driven support initiatives. * Process governance: Maintain and manage business process governance to ensure standardized service delivery across the organization. * Stakeholder liaison: Serve as the bridge between Sales/Onboarding teams and the Service Desk, specifically managing internal escalations via dedicated group chats. * You are accountable for the tactical execution of service delivery, with the authority to prioritize tickets based on severity and business impact.