We are now looking for an Operations Manager US to help strengthen our operational backbone, to ensure that Sitemark's fast growth is supported by efficient, scalable, and reliable processes. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting and minimizing support requests. * Establish and manage a self-sustaining customer support system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Become an expert on Sitemark products and provide support to both internal and external , assisting them with product usage and optimization.
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