By delivering services with strong performance against cost, quality, compliance, client experience, and business impact, the team enables colleagues to focus on their missions in support of breakthroughs that change patients' lives. This role provides hands-on operational oversight across staff augmentation, Managed Service Provider (MSP) performance, stakeholder support, issue resolution, reporting, governance follow-up, and continuous improvement activities. * Own operational delivery across staff augmentation, MSP engagement, issue management, process adherence, expansion initiatives and stakeholder support. * Support supplier governance and stakeholder engagement, including performance reviews, action tracking, MSP coaching, and escalation of significant performance concerns when required - Stake
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