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The Manager, CX Analytics Lead (insights & frameworks) leads the analytical engine of our global CX measurement system. Sitting at the intersection of data analytics, insights, and customer journeys, this role builds analytical rigor, refines methodologies, elevates storytelling, and enables leaders to act on what customers are telling us. * Maintain awareness of CX tools, analytics techniques, dashboarding practices, and measurement standards; recommend improvements where relevant. CX Measurement Frameworks & Analytics architecture - Advanced Analytics, AI/ML & Deep-Dive Insight Generation * Integrate customer satisfaction metrics (NPS, CSAT, CES), behavioral analytics (referrals, retention, usage), and operational indicators (latency, complaints) to create a holistic view of customer satisfaction across key journeys moments. * Master's degree in Business, Analytics, Economics, Marketing, Research, or a related field
The Manager, CX Analytics Lead (insights & frameworks) leads the analytical engine of our global CX measurement system. Sitting at the intersection of data analytics, insights, and customer journeys, this role builds analytical rigor, refines methodologies, elevates storytelling, and enables leaders to act on what customers are telling us. * Maintain awareness of CX tools, analytics techniques, dashboarding practices, and measurement standards; recommend improvements where relevant. CX Measurement Frameworks & Analytics architecture - Advanced Analytics, AI/ML & Deep-Dive Insight Generation * Integrate customer satisfaction metrics (NPS, CSAT, CES), behavioral analytics (referrals, retention, usage), and operational indicators (latency, complaints) to create a holistic view of customer satisfaction across key journeys moments. * Master's degree in Business, Analytics, Economics, Marketing, Research, or a related field
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leading the transformation of the BI and analytics landscape into a modern Data, AI & Automation capability focused on scalability, governance, and business value * you hold a Bachelor's degree in a relevant field or equivalent professional experience; an advanced degree in Data, AI, Analytics, Engineering, or Business is considered an asset; * you have extensive experience across Data, Analytics, Automation, and/or AI domains, combined with a proven track record in leading cross-functional transformation initiatives; * you have strong knowledge of data analytics, database management, governance, and emerging technologies; experience with Oracle 19c+, OCI, AWS, OBI, Databricks, Power BI, ServiceNow, Salesforce, and MuleSoft is a plus;
leading the transformation of the BI and analytics landscape into a modern Data, AI & Automation capability focused on scalability, governance, and business value * you hold a Bachelor's degree in a relevant field or equivalent professional experience; an advanced degree in Data, AI, Analytics, Engineering, or Business is considered an asset; * you have extensive experience across Data, Analytics, Automation, and/or AI domains, combined with a proven track record in leading cross-functional transformation initiatives; * you have strong knowledge of data analytics, database management, governance, and emerging technologies; experience with Oracle 19c+, OCI, AWS, OBI, Databricks, Power BI, ServiceNow, Salesforce, and MuleSoft is a plus;
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The role leads the IT transformation of the current BI and analytics organisation into a modern AIDA capability focused on scalable, governed, and value-driven solutions. * Directly lead and develop multidisciplinary teams (data engineering, analytics, AI, automation). * Advanced degree in Data, AI, Analytics, Engineering, or Business is an advantage. * Extensive experience across Data, Analytics, Automation, and/or AI domains. * Strong knowledge of data analytics, database management, governance, and emerging technologies is required.
The role leads the IT transformation of the current BI and analytics organisation into a modern AIDA capability focused on scalable, governed, and value-driven solutions. * Directly lead and develop multidisciplinary teams (data engineering, analytics, AI, automation). * Advanced degree in Data, AI, Analytics, Engineering, or Business is an advantage. * Extensive experience across Data, Analytics, Automation, and/or AI domains. * Strong knowledge of data analytics, database management, governance, and emerging technologies is required.
The role leads the IT transformation of the current BI and analytics organisation into a modern AIDA capability focused on scalable, governed, and value-driven solutions. * Directly lead and develop multidisciplinary teams (data engineering, analytics, AI, automation). * Advanced degree in Data, AI, Analytics, Engineering, or Business is an advantage. * Extensive experience across Data, Analytics, Automation, and/or AI domains. * Strong knowledge of data analytics, database management, governance, and emerging technologies is required.
The role leads the IT transformation of the current BI and analytics organisation into a modern AIDA capability focused on scalable, governed, and value-driven solutions. * Directly lead and develop multidisciplinary teams (data engineering, analytics, AI, automation). * Advanced degree in Data, AI, Analytics, Engineering, or Business is an advantage. * Extensive experience across Data, Analytics, Automation, and/or AI domains. * Strong knowledge of data analytics, database management, governance, and emerging technologies is required.
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Ervaring: Minimum 10 jaar finance ervaring met een belangrijke basis in business controlling en BI/analytics of data-driven finance: je overziet data-architectuur, modelleert kritieke finance-datasets en begrijpt BI/analytics-werkstromen.
Ervaring: Minimum 10 jaar finance ervaring met een belangrijke basis in business controlling en BI/analytics of data-driven finance: je overziet data-architectuur, modelleert kritieke finance-datasets en begrijpt BI/analytics-werkstromen.
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Bachelor of Master in Finance, Business, Analytics of een gelijkaardige richting.
Bachelor of Master in Finance, Business, Analytics of een gelijkaardige richting.
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Data governance & quality expert
Data governance & quality expert
Crelan NV
Wij werken met hybride setup tussen Antwerpen en Brussel in combinatie met thuiswerk
Partially remote
en een versterkte governance rond data, rapportering, analytics en AI.
en een versterkte governance rond data, rapportering, analytics en AI.
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Met een efficiënte supply chain, eigen productiesites en uitgebreide ondersteunende diensten zoals IT, Data & Analytics, Call Center, HR en Marketing, behoren we tot de grootste private werkgevers van het land.
Met een efficiënte supply chain, eigen productiesites en uitgebreide ondersteunende diensten zoals IT, Data & Analytics, Call Center, HR en Marketing, behoren we tot de grootste private werkgevers van het land.
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The Tribe Manager Microsoft - Data & Analytics serves as the ultimate figurehead and strategic leader for our Microsoft Data subject matter ecosystem. * Experience: 8+ years of progressive experience within the Data & Analytics domain, featuring at least 3 years of explicit leadership, team management, or engineering lead experience inside a fast-paced technology consulting environment.
The Tribe Manager Microsoft - Data & Analytics serves as the ultimate figurehead and strategic leader for our Microsoft Data subject matter ecosystem. * Experience: 8+ years of progressive experience within the Data & Analytics domain, featuring at least 3 years of explicit leadership, team management, or engineering lead experience inside a fast-paced technology consulting environment.
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Analyseren van resultaten met Google Analytics en beheren van Google Ads (pré) * Kennis van social media, e-mailmarketing, Google Analytics, Google Ads en CMS-systemen.
Analyseren van resultaten met Google Analytics en beheren van Google Ads (pré) * Kennis van social media, e-mailmarketing, Google Analytics, Google Ads en CMS-systemen.
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Je kijkt verder dan vandaag, signaleert trends zoals digitalisering, HR-analytics en moderne verloningsvormen, en vertaalt die naar bruikbare inzichten voor onze werking.
Je kijkt verder dan vandaag, signaleert trends zoals digitalisering, HR-analytics en moderne verloningsvormen, en vertaalt die naar bruikbare inzichten voor onze werking.
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Je krijgt de kans om te experimenteren met data-analyse, machine learning en predictive analytics.
Je krijgt de kans om te experimenteren met data-analyse, machine learning en predictive analytics.
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Stay informed of emerging trends and technologies in the field of data, analytics and
Stay informed of emerging trends and technologies in the field of data, analytics and
Champion Copilot Governance and Change Management strategies to drive user usage, measure ROI via Copilot Dashboard Analytics, and accelerate value realization.
Champion Copilot Governance and Change Management strategies to drive user usage, measure ROI via Copilot Dashboard Analytics, and accelerate value realization.
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You will be part of a team that designs and builds scalable business solutions using the latest Google technologies, serving as a strategic partner to enterprises by driving innovation across multiple domains: this includes modernizing complex legacy systems and migrating critical workloads to the cloud, implementing advanced AI/ML capabilities (including GenAI and Vertex AI) to extract new business value from data, engineering large-scale data platforms (like BigQuery) for deep analytics, and ultimately building future-proof, secure, and resilient cloud-native application architectures.
You will be part of a team that designs and builds scalable business solutions using the latest Google technologies, serving as a strategic partner to enterprises by driving innovation across multiple domains: this includes modernizing complex legacy systems and migrating critical workloads to the cloud, implementing advanced AI/ML capabilities (including GenAI and Vertex AI) to extract new business value from data, engineering large-scale data platforms (like BigQuery) for deep analytics, and ultimately building future-proof, secure, and resilient cloud-native application architectures.
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3+ years' experience in data, operations, supply chain or business analytics
3+ years' experience in data, operations, supply chain or business analytics
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Alongside Sven, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges. * interview with Sven, our Head of Data & Analytics: You'll have a more in-depth technical discussion where you'll also hear what a day looks like as a G Clouder in the Data Analytics team
Alongside Sven, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges. * interview with Sven, our Head of Data & Analytics: You'll have a more in-depth technical discussion where you'll also hear what a day looks like as a G Clouder in the Data Analytics team
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Bachelor of master in een financiële of analytische richting (bv. Accountancy-Fiscaliteit, TEW, Handelswetenschappen, Business Analytics, …).
Bachelor of master in een financiële of analytische richting (bv. Accountancy-Fiscaliteit, TEW, Handelswetenschappen, Business Analytics, …).
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Alongside Rik, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges.
Alongside Rik, our Head of Data & Analytics, you will sync with the customer and define what can be done with the data they have and how it can be used to tackle different business challenges.
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Bachelor of master in een financiële of analytische richting (bv. Accountancy-Fiscaliteit, TEW, Handelswetenschappen, Business Analytics, …).
Bachelor of master in een financiële of analytische richting (bv. Accountancy-Fiscaliteit, TEW, Handelswetenschappen, Business Analytics, …).
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Je volgt mee onze online cijfers op via Google Analytics en social media.
Je volgt mee onze online cijfers op via Google Analytics en social media.
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Alongside Rik, our Head of Data & Analytics, you will sync with the customer and serve as the technical authority on how to best leverage GCP data services (like BigQuery, Dataflow, Cloud Composer, and Pub/Sub) to solve critical business challenges. * Experience with advanced analytics tools like Vertex AI or Looker.
Alongside Rik, our Head of Data & Analytics, you will sync with the customer and serve as the technical authority on how to best leverage GCP data services (like BigQuery, Dataflow, Cloud Composer, and Pub/Sub) to solve critical business challenges. * Experience with advanced analytics tools like Vertex AI or Looker.
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Toepassen van HR Analytics en data-gedreven HR voor optimalisatie van payroll en retentiebeleid.
Toepassen van HR Analytics en data-gedreven HR voor optimalisatie van payroll en retentiebeleid.
Toepassen van HR Analytics en data-gedreven HR voor optimalisatie van payroll en retentiebeleid.
Toepassen van HR Analytics en data-gedreven HR voor optimalisatie van payroll en retentiebeleid.
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Toepassen van HR Analytics en data-gedreven HR voor optimalisatie van payroll en retentiebeleid.
Toepassen van HR Analytics en data-gedreven HR voor optimalisatie van payroll en retentiebeleid.