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11 results for Adviser Customer Care jobs in Hainaut within a 30 km radius
2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing) As a Customer Success Specialist, you'll work behind the scenes to ensure our Customer Success Managers can deliver a seamless and impactful experience to Verbolia's clients. You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * Assist Customer Success Managers with product configuration, data quality checks, and performance monitoring * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience - At Verbolia, we care deeply about our team and how we work together.
2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing) As a Customer Success Specialist, you'll work behind the scenes to ensure our Customer Success Managers can deliver a seamless and impactful experience to Verbolia's clients. You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * Assist Customer Success Managers with product configuration, data quality checks, and performance monitoring * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience - At Verbolia, we care deeply about our team and how we work together.
As a Customer Success Manager, you'll be at the heart of our customer relationships. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Build and execute proactive success plans to drive customer engagement and retention * Collaborate cross-functionally with Product, Sales, and Marketing teams to deliver customer feedback and shape product roadmaps * Champion the voice of the customer internally and help shape an outstanding customer experience * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - At Verbolia, we care deeply about our team and how we work together.
As a Customer Success Manager, you'll be at the heart of our customer relationships. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Build and execute proactive success plans to drive customer engagement and retention * Collaborate cross-functionally with Product, Sales, and Marketing teams to deliver customer feedback and shape product roadmaps * Champion the voice of the customer internally and help shape an outstanding customer experience * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - At Verbolia, we care deeply about our team and how we work together.
No match yet? There are 9 more jobs that could match your search
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Notre équipe Customer Service vous apporte le soutien nécessaire.
Notre équipe Customer Service vous apporte le soutien nécessaire.
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With our 59 business units we guarantee a local approach, close to our customers. We work as a real partner and support our customers by offering increasingly innovative solutions & services, from design to implementation, operation and maintenance for all their projects in the industry, infrastructure, ICT and service sector.
With our 59 business units we guarantee a local approach, close to our customers. We work as a real partner and support our customers by offering increasingly innovative solutions & services, from design to implementation, operation and maintenance for all their projects in the industry, infrastructure, ICT and service sector.
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You are responsible for delivering our plants to various customers. The transports concern both further customers in Europe, for which you are away from home for a few days as well as nearer customers who can be delivered by day. You have frequent contact with customers and are jointly responsible for the administrative follow-up of the deliveries. • You like to be flexible on the road to deliver customers but also like an off season period with fixed hours
You are responsible for delivering our plants to various customers. The transports concern both further customers in Europe, for which you are away from home for a few days as well as nearer customers who can be delivered by day. You have frequent contact with customers and are jointly responsible for the administrative follow-up of the deliveries. • You like to be flexible on the road to deliver customers but also like an off season period with fixed hours
For our new product called Vmax, we're looking for an Ecommerce Conversion Rate Optimization Manager to help our customers, which are large e-commerce websites, drive paid campaigns' conversion rates and profitability. * use your analytics expertise to conduct experiments and analyse results for our customers. * plan, prioritise, and manage A/B tests, multivariate tests, and other experimentation initiatives to validate hypotheses and drive continuous improvement for our customers. * collaborate closely with Customer Success and Sales to implement test strategies and make sure learnings are shared across the whole company. * collaborate closely with Product to make sure Vmax provides our customers with the needed web analytics, heatmaps and merchandising insights to continuously improve conversion rates and engagement.
For our new product called Vmax, we're looking for an Ecommerce Conversion Rate Optimization Manager to help our customers, which are large e-commerce websites, drive paid campaigns' conversion rates and profitability. * use your analytics expertise to conduct experiments and analyse results for our customers. * plan, prioritise, and manage A/B tests, multivariate tests, and other experimentation initiatives to validate hypotheses and drive continuous improvement for our customers. * collaborate closely with Customer Success and Sales to implement test strategies and make sure learnings are shared across the whole company. * collaborate closely with Product to make sure Vmax provides our customers with the needed web analytics, heatmaps and merchandising insights to continuously improve conversion rates and engagement.
NEW
Product Influence: Act as the voice of the "Customer Solution" within the core engineering team.
Product Influence: Act as the voice of the "Customer Solution" within the core engineering team.
Product Influence: Act as the voice of the "Customer Solution" within the core engineering team.
Product Influence: Act as the voice of the "Customer Solution" within the core engineering team.
Product Influence: Act as the voice of the "Customer Solution" within the core engineering team.
Product Influence: Act as the voice of the "Customer Solution" within the core engineering team.
At Verbolia, we care deeply about our team and how we work together.
At Verbolia, we care deeply about our team and how we work together.
The Product team at Verbolia plays a central role in connecting the dots across the company to build the right product, working closely with IT, Customer Success, Sales, and Marketing. You are passionate about delivering value to customers through high-quality, user-friendly products and features. * Connect with customers to understand needs and challenges. * Conduct discovery, validate hypotheses, and work with IT and Customer Success to solve user pain points with innovative solutions. * Translate customer requirements into actionable product specifications, ensuring technical feasibility and seamless integration. * Create documentation and release communications to ensure internal teams and customers are informed and aligned. * Together with the rest of the product team, manage multiple —including IT, Customer Success, Sales, and Marketing—by facilitating clear communication ...
The Product team at Verbolia plays a central role in connecting the dots across the company to build the right product, working closely with IT, Customer Success, Sales, and Marketing. You are passionate about delivering value to customers through high-quality, user-friendly products and features. * Connect with customers to understand needs and challenges. * Conduct discovery, validate hypotheses, and work with IT and Customer Success to solve user pain points with innovative solutions. * Translate customer requirements into actionable product specifications, ensuring technical feasibility and seamless integration. * Create documentation and release communications to ensure internal teams and customers are informed and aligned. * Together with the rest of the product team, manage multiple —including IT, Customer Success, Sales, and Marketing—by facilitating clear communication ...
6 exact matches jobs are outside your preferred location
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As a Customer Service Employee, you will be the first point of contact for our customers and partners. Join us as a Customer Service Employee and become an Ambassador of Light at VELUX! At VELUX, we value natural daylight and outstanding customer service. You'll work closely with your colleagues to deliver excellent customer service and contribute ideas to improve our processes. * You have experience in customer service and genuinely enjoy helping others.
As a Customer Service Employee, you will be the first point of contact for our customers and partners. Join us as a Customer Service Employee and become an Ambassador of Light at VELUX! At VELUX, we value natural daylight and outstanding customer service. You'll work closely with your colleagues to deliver excellent customer service and contribute ideas to improve our processes. * You have experience in customer service and genuinely enjoy helping others.
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Then join us as Customer Service Professional at VELUX Commercial in Wavre, Belgium. As a Customer Service Professional, you will join our ambitious and dedicated Sales Operations Team. As Customer Service Professional, you are offered a competitive salary, a performance-related bonus, a company pension scheme and a generous annual leave entitlement. Are you customer-oriented and work in a thorough as well as structured manner? Together with your colleagues you will be responsible for devising and developing offers which will lead to sustainable daylight and ventilation solutions for our customers. * Advising (potential) customers about our product range and ensure that these customers are provided the right product solution and associated technical information * Are customer- and result-oriented – you build and maintain long-term partnerships
Then join us as Customer Service Professional at VELUX Commercial in Wavre, Belgium. As a Customer Service Professional, you will join our ambitious and dedicated Sales Operations Team. As Customer Service Professional, you are offered a competitive salary, a performance-related bonus, a company pension scheme and a generous annual leave entitlement. Are you customer-oriented and work in a thorough as well as structured manner? Together with your colleagues you will be responsible for devising and developing offers which will lead to sustainable daylight and ventilation solutions for our customers. * Advising (potential) customers about our product range and ensure that these customers are provided the right product solution and associated technical information * Are customer- and result-oriented – you build and maintain long-term partnerships
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The company places customer satisfaction, safety and employee well-being at the heart of its priorities and ensures a good work-life balance. You will manage a portfolio with a large share of Dutch-speaking customers. * Identify, prospect and convert new B2B customers. * Strong interpersonal and customer orientation.
The company places customer satisfaction, safety and employee well-being at the heart of its priorities and ensures a good work-life balance. You will manage a portfolio with a large share of Dutch-speaking customers. * Identify, prospect and convert new B2B customers. * Strong interpersonal and customer orientation.
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At VELUX, we value natural daylight and outstanding customer service. As a Support Back Office Employee, you will be the first point of contact for our customers. You'll work closely with your colleagues to deliver excellent customer service and contribute ideas to improve our processes. * You have experience in customer service and genuinely enjoy helping others. * Must have a strong affinity for written customer communication and a passion for resolving product-related inquiries with clarity and accuracy
At VELUX, we value natural daylight and outstanding customer service. As a Support Back Office Employee, you will be the first point of contact for our customers. You'll work closely with your colleagues to deliver excellent customer service and contribute ideas to improve our processes. * You have experience in customer service and genuinely enjoy helping others. * Must have a strong affinity for written customer communication and a passion for resolving product-related inquiries with clarity and accuracy
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The company serves a broad B2B and industrial customer base, ranging from manufacturing environments to logistics operations, agricultural businesses and SMEs that rely on gas for heating or production processes. They are recognized for their strong technical expertise, safety culture and long-term customer partnerships. * Hunting & Farming: Grow the industrial segment through warm and cold prospecting + manage an existing customer base. * Customer relationship management with a wide range of stakeholders: technicians, operational managers, C-level, business owners. * On-site customer visits, advising on installations (tanks, piping, vaporizers, skids) in compliance with safety standards.
The company serves a broad B2B and industrial customer base, ranging from manufacturing environments to logistics operations, agricultural businesses and SMEs that rely on gas for heating or production processes. They are recognized for their strong technical expertise, safety culture and long-term customer partnerships. * Hunting & Farming: Grow the industrial segment through warm and cold prospecting + manage an existing customer base. * Customer relationship management with a wide range of stakeholders: technicians, operational managers, C-level, business owners. * On-site customer visits, advising on installations (tanks, piping, vaporizers, skids) in compliance with safety standards.
Building Relationships: Become familiar with customer processes and challenges, ensuring meaningful questions are posed and answered. * Sales Strategy Execution: Gain valuable insights into customer strategies, priorities, needs, and organizational structure. About youAt DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. * Strong prospecting process to uncover the immediate value DataCamp delivers, showcasing our commitment to empowering customers for sustained success on their data fluency journey
Building Relationships: Become familiar with customer processes and challenges, ensuring meaningful questions are posed and answered. * Sales Strategy Execution: Gain valuable insights into customer strategies, priorities, needs, and organizational structure. About youAt DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. * Strong prospecting process to uncover the immediate value DataCamp delivers, showcasing our commitment to empowering customers for sustained success on their data fluency journey
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On order to support their growth and their move towards a As a Service business model we are currently looking for a Product Manager who will take care of of their ICT products and services portfolio. * Good experience in Project/Product management * Good understanding of ICT, Network and Cloud products/related services * Talents4You N.V. * Bruxelles * Vast contract, onbepaalde tijd * Voltijds - Snel solliciteren - Introduction - Our Customer is a world leading company in the Satellite communication Landscape. Beyond Connectivity the company provides a full range of digital solutions around ICT, Cloud, Security and IoT for global and multinational customers through an internal fast growing scale up. Your responsibilities * Capture and centralize requirements around ICT Solutions and related Managed Services * Turn requirements into roadmap and establish plan milestones
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Experience: 7+ years min. of relevant experience in industrial purchasing, sourcing projects, or cost-engineering roles. * Michael Page * Walloon Region * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten * Drive product cost-target achievement across new and existing product. * Lead cross-functional cost-optimization and supplier-value initiatives across the full. * A European industrial group operating internationally, recognized for its engineering expertise and technological solutions for infrastructure and equipment markets. Your responsibilities * Ensure achievement of target costs (TCO) for new developments through to multi-site industrialization in collaboration with Engineering, RsD and Operations. * Identify, prioritize, and lead cost-optimization initiatives (value engineering, redesign-to-cost, supplier consolidation, material/process optimization).
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