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21 results for Adviser Customer Care jobs in Enghien within a 30 km radius
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Digital Customer Journey Expert
Digital Customer Journey Expert
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Partially remote
Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing) As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience - At Verbolia, we care deeply about our team and how we work together.
2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing) As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience - At Verbolia, we care deeply about our team and how we work together.
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As a Customer Success Manager, you'll be at the heart of our customer relationships. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Build and execute proactive success plans to drive customer engagement and retention * Collaborate cross-functionally with Product, Sales, and Marketing teams to deliver customer feedback and shape product roadmaps * Champion the voice of the customer internally and help shape an outstanding customer experience * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - At Verbolia, we care deeply about our team and how we work together.
As a Customer Success Manager, you'll be at the heart of our customer relationships. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Build and execute proactive success plans to drive customer engagement and retention * Collaborate cross-functionally with Product, Sales, and Marketing teams to deliver customer feedback and shape product roadmaps * Champion the voice of the customer internally and help shape an outstanding customer experience * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - At Verbolia, we care deeply about our team and how we work together.
Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment.
No match yet? There are 17 more jobs that could match your search
Als Digital Customer Journey Analyst bouw je mee aan slimme, gepersonaliseerde klantinteracties binnen Colruyt Group. Je werkt in het Customer Activation Service Center, analyseert noden, vertaalt deze naar vereisten en optimaliseert campagnes op basis van data. Vanuit het Customer Activation Service Center werk je op het snijvlak van marketing, data en technologie. * Je werkt customer journeys uit tot op functioneel niveau en vertaalt deze naar een duidelijke productiebriefing voor onze development teams. Ervaring met Customer Data Platforms en datamodellen is een sterke troef. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
Als Digital Customer Journey Analyst bouw je mee aan slimme, gepersonaliseerde klantinteracties binnen Colruyt Group. Je werkt in het Customer Activation Service Center, analyseert noden, vertaalt deze naar vereisten en optimaliseert campagnes op basis van data. Vanuit het Customer Activation Service Center werk je op het snijvlak van marketing, data en technologie. * Je werkt customer journeys uit tot op functioneel niveau en vertaalt deze naar een duidelijke productiebriefing voor onze development teams. Ervaring met Customer Data Platforms en datamodellen is een sterke troef. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
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Als Customer Experience Engineer is het jouw missie om jouw analytische en technische vaardigheden te gebruiken om de specifieke behoeften van de klant te identificeren en te begrijpen. Als Customer Experience Engineer maak je deel uit van ons Managed IT Solutions (MITS) team.
Als Customer Experience Engineer is het jouw missie om jouw analytische en technische vaardigheden te gebruiken om de specifieke behoeften van de klant te identificeren en te begrijpen. Als Customer Experience Engineer maak je deel uit van ons Managed IT Solutions (MITS) team.
For our new product called Vmax, we're looking for an Ecommerce Conversion Rate Optimization Manager to help our customers, which are large e-commerce websites, drive paid campaigns' conversion rates and profitability. * use your analytics expertise to conduct experiments and analyse results for our customers. * plan, prioritise, and manage A/B tests, multivariate tests, and other experimentation initiatives to validate hypotheses and drive continuous improvement for our customers. * collaborate closely with Customer Success and Sales to implement test strategies and make sure learnings are shared across the whole company. * collaborate closely with Product to make sure Vmax provides our customers with the needed web analytics, heatmaps and merchandising insights to continuously improve conversion rates and engagement.
For our new product called Vmax, we're looking for an Ecommerce Conversion Rate Optimization Manager to help our customers, which are large e-commerce websites, drive paid campaigns' conversion rates and profitability. * use your analytics expertise to conduct experiments and analyse results for our customers. * plan, prioritise, and manage A/B tests, multivariate tests, and other experimentation initiatives to validate hypotheses and drive continuous improvement for our customers. * collaborate closely with Customer Success and Sales to implement test strategies and make sure learnings are shared across the whole company. * collaborate closely with Product to make sure Vmax provides our customers with the needed web analytics, heatmaps and merchandising insights to continuously improve conversion rates and engagement.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! As a SOAR Solutions Architect, be responsible for the end to end delivery of SOAR projects to NVISO's customers. You have very strong communication skills and you are able to build close relationships with internal and external customers. * Provide technical training to colleagues and customers when required; * Perfect (verbal and written) communication skills, which you demonstrate by discussing business requirements from customers as well as deep technical implementations with engineering peers; At NVISO, we care.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! As a SOAR Solutions Architect, be responsible for the end to end delivery of SOAR projects to NVISO's customers. You have very strong communication skills and you are able to build close relationships with internal and external customers. * Provide technical training to colleagues and customers when required; * Perfect (verbal and written) communication skills, which you demonstrate by discussing business requirements from customers as well as deep technical implementations with engineering peers; At NVISO, we care.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! You will act as a trusted to our customers while securing the technical win for NVISO * Translate complex customer requirements into compelling solutions; * Understand customer technology stacks and how our services can integrate with their Ecosystem; * Display initiative, self-motivation and deliver high quality results along with meeting all expectations for both internal and external customers. * Commitment to providing an exceptional customer experience. At NVISO, we care.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! You will act as a trusted to our customers while securing the technical win for NVISO * Translate complex customer requirements into compelling solutions; * Understand customer technology stacks and how our services can integrate with their Ecosystem; * Display initiative, self-motivation and deliver high quality results along with meeting all expectations for both internal and external customers. * Commitment to providing an exceptional customer experience. At NVISO, we care.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! You will also collaborate closely with other colleagues and from our customers to understand their business and technical requirements, and develop tailored cloud security solutions for them. At NVISO, we care.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! You will also collaborate closely with other colleagues and from our customers to understand their business and technical requirements, and develop tailored cloud security solutions for them. At NVISO, we care.
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All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! As a Threat Hunter located in Belgium, you will assist our smaller and larger customers by performing Threat Hunts and improve their detection capabilities. You value quality and client satisfaction above all, and appreciate the value of making customer lives easier. At NVISO, we care.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! As a Threat Hunter located in Belgium, you will assist our smaller and larger customers by performing Threat Hunts and improve their detection capabilities. You value quality and client satisfaction above all, and appreciate the value of making customer lives easier. At NVISO, we care.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! As a Cyber Strategy & Architecture consultant, you will assist our smaller and larger customers with the overall reinforcement of their security posture. At NVISO, we care.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! As a Cyber Strategy & Architecture consultant, you will assist our smaller and larger customers with the overall reinforcement of their security posture. At NVISO, we care.
The innovation mission of NVISO is to leverage technology as a pivotal enabler for pioneering cyber security services that have a positive impact on our customers, brand exposure and bottom-line. * Perform technical exploratory innovation activities (develop a technology prototype with the team, running a Proof-of-Concept in collaboration with our (internal) customers, etc.). At NVISO, we care.
The innovation mission of NVISO is to leverage technology as a pivotal enabler for pioneering cyber security services that have a positive impact on our customers, brand exposure and bottom-line. * Perform technical exploratory innovation activities (develop a technology prototype with the team, running a Proof-of-Concept in collaboration with our (internal) customers, etc.). At NVISO, we care.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! As an expert you play an advisory role, you also take ownership of the design and implementation of a variety of solutions for customers across - You have strong communication and interpersonal skills, which enable you not only to understand requirements, but also to put these requirements into a development plan, explain it to customers and guarantee proper execution. specific customer requirements; solutions and working with customers energizes you and you look forward to - At NVISO, we care.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! As an expert you play an advisory role, you also take ownership of the design and implementation of a variety of solutions for customers across - You have strong communication and interpersonal skills, which enable you not only to understand requirements, but also to put these requirements into a development plan, explain it to customers and guarantee proper execution. specific customer requirements; solutions and working with customers energizes you and you look forward to - At NVISO, we care.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. * Work closely with marketing, product development, and customer service teams; * Provide feedback to improve product offerings and customer satisfaction. At NVISO, we care.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. * Work closely with marketing, product development, and customer service teams; * Provide feedback to improve product offerings and customer satisfaction. At NVISO, we care.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! * Holding steering committees at the customer with relevant stakeholders to guide & adapt the security program, where needed. At NVISO, we care.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! * Holding steering committees at the customer with relevant stakeholders to guide & adapt the security program, where needed. At NVISO, we care.
Inoopa * Ixelles * Vast contract, onbepaalde tijd * Voltijds - Introduction - About Us - Inoopa is a Belgian tech company based in Brussels (Ixelles) focused on unlocking the power of data for businesses. Our mission revolves around B2B lead generation, data enrichment, and cutting-edge R&D for enterprise and corporate clients. We've already built a comprehensive database of companies in Belgium and the Netherlands, and now we're expanding into new countries. Why Inoopa? At Inoopa, we combine innovation, flexibility, and the opportunity to work with advanced technologies. We offer the perfect environment for data engineers who are passionate about solving complex problems, and who thrive in a collaborative yet independent setting. * No legacy code headaches! Our codebase is modern, fully documented, and well-structured.
Inoopa * Ixelles * Vast contract, onbepaalde tijd * Voltijds - Introduction - About Us - Inoopa is a Belgian tech company based in Brussels (Ixelles) focused on unlocking the power of data for businesses. Our mission revolves around B2B lead generation, data enrichment, and cutting-edge R&D for enterprise and corporate clients. We've already built a comprehensive database of companies in Belgium and the Netherlands, and now we're expanding into new countries. Why Inoopa? At Inoopa, we combine innovation, flexibility, and the opportunity to work with advanced technologies. We offer the perfect environment for data engineers who are passionate about solving complex problems, and who thrive in a collaborative yet independent setting. * No legacy code headaches! Our codebase is modern, fully documented, and well-structured.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! You will also collaborate closely with other colleagues and from our customers to understand their business and technical requirements, and develop tailored cloud security solutions for them. At NVISO, we care.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! You will also collaborate closely with other colleagues and from our customers to understand their business and technical requirements, and develop tailored cloud security solutions for them. At NVISO, we care.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! At NVISO, we care.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! At NVISO, we care.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS. At NVISO, we care.
All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS. At NVISO, we care.
We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
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