You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. Recognized as Belgian Startup of the Year 2021, winner of the IAB MIXX Award, and a Deloitte Fast 500 EMEA 2023 company, Verbolia is on a mission to empower e-commerce teams to scale their growth through smarter search marketing and CRO strategies. As a Customer Success Specialist, you'll work behind the scenes to ensure our can deliver a seamless and impactful experience to Verbolia's clients. This role is ideal for someone with strong analytical skills, attention to detail, and a passion for operational excellence in a SaaS environment. * Ensure the timely delivery of updates, implementations, and support tasks * Support regular business reviews by collecting relevant metrics and performance insights
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