As a Service Planner, you play a key role in delivering an outstanding customer experience by coordinating resources, optimizing schedules, and ensuring service activities run smoothly and efficiently. "Be the vital link between our customers, engineers, and service operations. Your work directly contributes to customer satisfaction, operational excellence, and the continued growth of our service business." * Receive and transact customer service requests * Transact all service orders in SAP and other service-related IT-systems * Arrange accommodation and travel for in case of field service * KPIs: Service Work in Progress (WIP), Net Promoter Score (NPS), Operational Excellence KPIs * Be confident to be an important f
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