The role of Customer Care Agent means offering efficient, quick, and friendly service to customers. * Experience as customer service is a plus - At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond! The CCA operates in a shared mailbox shared with your colleagues of customer care and works closely together. * Investigating complaints, help determine the root cause and communicate back to ...
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