To handle customer complaints according to the Company procedures and service standard. * At least 02 working years related experience in: Customer Service, Supply Chain, Merchandising, Procurement, Purchasing, Order Management Sales Admin... * Excellent customer service & presentation skills. * To response and ensure the customer inquiries and requests are addressed in a timely manner. * To coordinate with sales team, other departments, suppliers and other ticket centers to ensure the print quality and customers' requirements are met. * To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information. * To prepare Pr
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