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Barry Callebaut

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                        8 results for Adviser Customer Care jobs

                        Barry Callebaut

                        Customer Care Agent (Temporary)

                        Barry Callebaut
                        Heule-Kortrijk, BE, 8501
                        The role of Customer Care Agent means offering efficient, quick, and friendly service to customers. The CCA operates in a shared mailbox shared with your colleagues of customer care and works closely together. Building strong relationships with the customer as well with internal is crucial. * Provide clear answers to customer requests' (general questions, prices…) * Send order confirmations to customers * Investigating complaints, help determine the root cause and communicate back to customers in a timely manner according to the SLA in close cooperation with the QA department. * Experience in a customer-centric environment * Experience as customer service is a plus * Customer orientation and always maintain a positive and friendly tone with customers * Good communication skills (written and verbal) for communication with customers, and management * Customer-centric and positive mindset
                        The role of Customer Care Agent means offering efficient, quick, and friendly service to customers. The CCA operates in a shared mailbox shared with your colleagues of customer care and works closely together. Building strong relationships with the customer as well with internal is crucial. * Provide clear answers to customer requests' (general questions, prices…) * Send order confirmations to customers * Investigating complaints, help determine the root cause and communicate back to customers in a timely manner according to the SLA in close cooperation with the QA department. * Experience in a customer-centric environment * Experience as customer service is a plus * Customer orientation and always maintain a positive and friendly tone with customers * Good communication skills (written and verbal) for communication with customers, and management * Customer-centric and positive mindset
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                        Barry Callebaut

                        Production Planner

                        Barry Callebaut
                        Heule-Kortrijk, BE, 8501
                        Communicate planning status and disruptions to Customer Care, Purchasing, supervisors and operators. The Production Planner is responsible for all planning activities prior to the start of production — including material planning, capacity planning and operations scheduling — ensuring that customer orders are fulfilled on time and within agreed lead times. The role requires an end‑to‑end understanding of the business, coordination across multiple stakeholders, and continuous optimization of production resources to maximize efficiency and customer satisfaction. * Customer‑centric approach and positive attitude. * End‑to‑end mindset — understands machine capabilities, ERP flows and customer requirements. * Dental care for you and your family.
                        Communicate planning status and disruptions to Customer Care, Purchasing, supervisors and operators. The Production Planner is responsible for all planning activities prior to the start of production — including material planning, capacity planning and operations scheduling — ensuring that customer orders are fulfilled on time and within agreed lead times. The role requires an end‑to‑end understanding of the business, coordination across multiple stakeholders, and continuous optimization of production resources to maximize efficiency and customer satisfaction. * Customer‑centric approach and positive attitude. * End‑to‑end mindset — understands machine capabilities, ERP flows and customer requirements. * Dental care for you and your family.
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                        Barry Callebaut

                        Global Supply Chain Business Partner - D&A

                        Barry Callebaut
                        Lebbeke-Wieze, BE, 9280
                        Global Orchestration & Governance: Establishes governance and acts as the central for planning, logistics, customer care, and operations to ensure consistent service delivery. The Global Supply Chain Business Partner – CX is a strategic leadership role within the Customer Supply & Development (CSD) organization, responsible for shaping and enabling the Global Supply Chain strategy & maturity development for the respective customer segment in support of business growth, customer expectations and commercial objectives. Reporting into the Global Customer Service Center of Excellence (CoE), this role serves as the primary global interface between Supply Chain, Commercial/CX, and regional organizations, ensuring alignment of CSD strategies with customer service requirements and market needs. * Strategic Advisory & Alignment: Acts as a strategic to senior , translating ...
                        Global Orchestration & Governance: Establishes governance and acts as the central for planning, logistics, customer care, and operations to ensure consistent service delivery. The Global Supply Chain Business Partner – CX is a strategic leadership role within the Customer Supply & Development (CSD) organization, responsible for shaping and enabling the Global Supply Chain strategy & maturity development for the respective customer segment in support of business growth, customer expectations and commercial objectives. Reporting into the Global Customer Service Center of Excellence (CoE), this role serves as the primary global interface between Supply Chain, Commercial/CX, and regional organizations, ensuring alignment of CSD strategies with customer service requirements and market needs. * Strategic Advisory & Alignment: Acts as a strategic to senior , translating ...
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                        Barry Callebaut

                        Process Technology Manager

                        Barry Callebaut
                        Halle, BE, 1500
                        Dental care for you and your family.
                        Dental care for you and your family.
                        Barry Callebaut

                        Chocolate Academy Chef GERMAN SPEAKING MARKET

                        Barry Callebaut
                        Lebbeke-Wieze, BE, 9280
                        The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand in Germany while contributing to global initiatives when needed. * Support the customer journey by developing relevant concepts based on customer briefs essentially with Industrial customers. * Guarantee a perfect execution of the Inspirational and Co-Creation days towards all typology of customers * Inspire customer by showcasing our relevant product portfolio on inspiring creations * Present the concepts at customer site, partner's kitchen or one of our Academy * Deep knowledge of pastry and confectionery techniques in for all typology of customers food manufacturing, chains, key accounts, instore bakery & global accounts business organization
                        The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand in Germany while contributing to global initiatives when needed. * Support the customer journey by developing relevant concepts based on customer briefs essentially with Industrial customers. * Guarantee a perfect execution of the Inspirational and Co-Creation days towards all typology of customers * Inspire customer by showcasing our relevant product portfolio on inspiring creations * Present the concepts at customer site, partner's kitchen or one of our Academy * Deep knowledge of pastry and confectionery techniques in for all typology of customers food manufacturing, chains, key accounts, instore bakery & global accounts business organization
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                        Barry Callebaut

                        QA Lead

                        Barry Callebaut
                        Halle, BE, 1500
                        The QA Lead is responsible for developing, maintaining and implementing quality and food safety standards (FSSC 22000, HACCP, customer requirements, Kosher/Halal, sustainability norms) within their assigned zone of the Halle production site. The role ensures validation and verification of the HACCP plan, drives corrective and preventive actions, manages customer complaints and supports continuous improvement of product quality. * Analyse customer complaints, provide answers and define actions to prevent recurrence. * Excellent communication skills — able to communicate effectively with , management, customers and auditors.
                        The QA Lead is responsible for developing, maintaining and implementing quality and food safety standards (FSSC 22000, HACCP, customer requirements, Kosher/Halal, sustainability norms) within their assigned zone of the Halle production site. The role ensures validation and verification of the HACCP plan, drives corrective and preventive actions, manages customer complaints and supports continuous improvement of product quality. * Analyse customer complaints, provide answers and define actions to prevent recurrence. * Excellent communication skills — able to communicate effectively with , management, customers and auditors.
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                        Barry Callebaut

                        Chocolate Academy Chef

                        Barry Callebaut
                        Lebbeke-Wieze, BE, 9280
                        The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand locally while contributing to global initiatives when needed. Lead customer sessions and training programs for both local and international clients. Provide in-depth product knowledge, offering technical expertise and hands-on training to customers and internal teams. Assist the sales team by providing technical support for customers, answering questions, and offering guidance on how to best use Callebaut's products.
                        The role focuses on delivering customer sessions, offering technical expertise, developing products, and providing training, with a special emphasis on strengthening the brand locally while contributing to global initiatives when needed. Lead customer sessions and training programs for both local and international clients. Provide in-depth product knowledge, offering technical expertise and hands-on training to customers and internal teams. Assist the sales team by providing technical support for customers, answering questions, and offering guidance on how to best use Callebaut's products.
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                        Barry Callebaut

                        Demand Planner Benelux & Nordics

                        Barry Callebaut
                        Lebbeke-Wieze, BE, 9280
                        Externally you will build a profound understanding of the customer' need and help drive collaboration and intimacy with key customers. * Act as a to the Value Creation Program identified for key/strategic customers (focus on improving service jointly, avoid cost/create shared value and bring visibility on ESG initiatives. This will require a close collaboration both internally and externally including frequent customer visits / organizing workshops.
                        Externally you will build a profound understanding of the customer' need and help drive collaboration and intimacy with key customers. * Act as a to the Value Creation Program identified for key/strategic customers (focus on improving service jointly, avoid cost/create shared value and bring visibility on ESG initiatives. This will require a close collaboration both internally and externally including frequent customer visits / organizing workshops.
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                        What is the average salary for Adviser Customer Care?

                        Average salary per year
                        36.100 €
                        The average salary for a Adviser Customer Care is 36.100 €. Adviser Customer Care salaries range from 29.200 € to 44.200 €.

                        Frequently Asked Questions

                        How many Adviser Customer Care jobs are available on StepStone?
                        There are 8 Adviser Customer Care jobs available on StepStone right now.
                        What other similar jobs are there to Adviser Customer Care jobs?
                        As well as Adviser Customer Care jobs, you can find Catering, Communication, Business, amongst many others.
                        Which places are popular for Adviser Customer Care jobs?
                        People who are interested in Adviser Customer Care jobs prefer to look in Kortrijk, Halle, Wieze.
                        Which industry do Adviser Customer Care jobs belong to?
                        Adviser Customer Care jobs are part of the Customer Service industry.
                        Which skills are beneficial for Adviser Customer Care jobs?
                        The following skills are useful for Adviser Customer Care jobs: Communication, Business, Production, Chocolate, MS Excel.