Identifies and evaluates industry trends (customer industry verticals, information technology [IT] industry). Uses evidence-based approach to represent the customer/ as a customer advocate and shares insights with Product Engineering teams and the business with a view to improving Microsoft technologies, products, services, and offerings such that they can better meet customer/partner needs across a territory. Leads complex cost-based and technology-based discussions to explain the Architecture in terms of its build, deployment, and ongoing operational use to determine customer appetite for the business solution. Connects gaps and patterns across business and technology areas to drive changes. Stays up to date on Microsoft's technologies, products, and services in order to communicate Microsoft's mission, strategy, and capabilities.
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