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Als Teamlead IT Service Management kom je terecht bij een belangrijke speler in de sociale zekerheid voor de domeinen werkloosheid, loopbaanonderbreking en tijdskrediet. Je neemt verantwoordelijkheid over IT service management en stuurt de verschillende van de ITIL-processen aan. Je hebt ervaring opgebouwd in de volgende domeinen: IT service management, people management, budgetbeheer, aankoopbeheer en contractbeheer.
Als Teamlead IT Service Management kom je terecht bij een belangrijke speler in de sociale zekerheid voor de domeinen werkloosheid, loopbaanonderbreking en tijdskrediet. Je neemt verantwoordelijkheid over IT service management en stuurt de verschillende van de ITIL-processen aan. Je hebt ervaring opgebouwd in de volgende domeinen: IT service management, people management, budgetbeheer, aankoopbeheer en contractbeheer.
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We are seeking a proactive and professional Service Advisor to join our dynamic Customer Service team. * Experience in customer service (real estate background is a plus; first-time candidates are welcome)
We are seeking a proactive and professional Service Advisor to join our dynamic Customer Service team. * Experience in customer service (real estate background is a plus; first-time candidates are welcome)
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Pour notre client, actif dans la fabrication de machines industrielles de haute technologie, nous recherchons un.e Field Service Engineer prêt.e à intervenir à l'international dans un environnement technique exigeant. * Installer et mettre en service les équipements (SAT) * Expérience en service après-vente ou support technique terrain * Autonomie, sens du service et orientation solution
Pour notre client, actif dans la fabrication de machines industrielles de haute technologie, nous recherchons un.e Field Service Engineer prêt.e à intervenir à l'international dans un environnement technique exigeant. * Installer et mettre en service les équipements (SAT) * Expérience en service après-vente ou support technique terrain * Autonomie, sens du service et orientation solution
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Colruyt NV (Colruyt Group) * ZINKSTRAAT 1500 HALLE * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Introductie - Over Colruyt Group - Meer dan 33.000 mensen die samen dingen in beweging zetten. Als grote, duurzame Belgische retailer willen we écht iets betekenen voor onze medewerkers, klanten en partners. Reken maar dat we trots zijn op wat we vandaag doen! We zoeken voortdurend naar opportuniteiten en duurzame samenwerkingen. Altijd toekomstgericht en vanuit de behoefte van de klant. Doede mee? Colruyt Group, dat is een op en top Belgische retailer met meer dan 40 winkelformules en webshops. Met een efficiënte supply chain, eigen productiesites en uitgebreide ondersteunende diensten zoals IT, Data & Analytics, Call Center, HR en Marketing, behoren we tot de grootste private werkgevers van het land.
Colruyt NV (Colruyt Group) * ZINKSTRAAT 1500 HALLE * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Introductie - Over Colruyt Group - Meer dan 33.000 mensen die samen dingen in beweging zetten. Als grote, duurzame Belgische retailer willen we écht iets betekenen voor onze medewerkers, klanten en partners. Reken maar dat we trots zijn op wat we vandaag doen! We zoeken voortdurend naar opportuniteiten en duurzame samenwerkingen. Altijd toekomstgericht en vanuit de behoefte van de klant. Doede mee? Colruyt Group, dat is een op en top Belgische retailer met meer dan 40 winkelformules en webshops. Met een efficiënte supply chain, eigen productiesites en uitgebreide ondersteunende diensten zoals IT, Data & Analytics, Call Center, HR en Marketing, behoren we tot de grootste private werkgevers van het land.
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Om ons team in onze hoofdzetel te Brussel te versterken, zoeken wij momenteel een een enthousiaste Product & Services Manager (Public Safety Answering Point)
Om ons team in onze hoofdzetel te Brussel te versterken, zoeken wij momenteel een een enthousiaste Product & Services Manager (Public Safety Answering Point)
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Als Service Technician ben jij hét gezicht van TROX bij onze klanten.
Als Service Technician ben jij hét gezicht van TROX bij onze klanten.
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Pour notre client qui offre des services aux consommateurs, nous sommes à la recherche d'un.e Customer Service Team Leader. * Vous participez activement aux réunions des instances managériales et aux réunions inter-service ; * Vous avez une expérience de minimum 5 dans le service clientèle ou dans le management.
Pour notre client qui offre des services aux consommateurs, nous sommes à la recherche d'un.e Customer Service Team Leader. * Vous participez activement aux réunions des instances managériales et aux réunions inter-service ; * Vous avez une expérience de minimum 5 dans le service clientèle ou dans le management.
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3-5 jaar ervaring (of meer) in orderverwerking, sales support, administratie of customer service (A‑Z
3-5 jaar ervaring (of meer) in orderverwerking, sales support, administratie of customer service (A‑Z
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Je brengt die noden in kaart en kijkt hoe Customer Services, het overkoepelende contactcenter van Colruyt Group, hen daarbij kan ondersteunen. Daarnaast koppel je informatie terug over de klantervaring, zodat indien nodig bepaalde processen aangepast kunnen worden bij Customer Services of de partners. * Je neemt deel aan projecten van zowel de partners (om de invalshoek van Customer Services en de Customer/Employee Experience te bewaken) als van Customer Services (om de strategische doelstellingen van de organisatie mee te helpen behalen). * Je vormt de brug tussen het center of excellence van Customer Services en de partner. Daarnaast onderhoud je nauwe contacten binnen Customer Services om je partners nuttige informatie te kunnen bieden. * Impact en verantwoordelijkheid - De verantwoordelijkheden die je in deze functie krijgt zorgen ervoor dat jij bijdraagt aan een goede ...
Je brengt die noden in kaart en kijkt hoe Customer Services, het overkoepelende contactcenter van Colruyt Group, hen daarbij kan ondersteunen. Daarnaast koppel je informatie terug over de klantervaring, zodat indien nodig bepaalde processen aangepast kunnen worden bij Customer Services of de partners. * Je neemt deel aan projecten van zowel de partners (om de invalshoek van Customer Services en de Customer/Employee Experience te bewaken) als van Customer Services (om de strategische doelstellingen van de organisatie mee te helpen behalen). * Je vormt de brug tussen het center of excellence van Customer Services en de partner. Daarnaast onderhoud je nauwe contacten binnen Customer Services om je partners nuttige informatie te kunnen bieden. * Impact en verantwoordelijkheid - De verantwoordelijkheden die je in deze functie krijgt zorgen ervoor dat jij bijdraagt aan een goede ...
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Join us as a Customer Service Employee and become an Ambassador of Light at VELUX! At VELUX, we value natural daylight and outstanding customer service. As a Customer Service Employee, you will be the first point of contact for our customers and partners. You'll answer their questions, advise them on our products and services, and provide tailored offers. You'll work closely with your colleagues to deliver excellent customer service and contribute ideas to improve our processes. * You have experience in customer service and genuinely enjoy helping others.
Join us as a Customer Service Employee and become an Ambassador of Light at VELUX! At VELUX, we value natural daylight and outstanding customer service. As a Customer Service Employee, you will be the first point of contact for our customers and partners. You'll answer their questions, advise them on our products and services, and provide tailored offers. You'll work closely with your colleagues to deliver excellent customer service and contribute ideas to improve our processes. * You have experience in customer service and genuinely enjoy helping others.
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Are you driven and dedicated to delivering a high level of service? Then join us as Customer Service Professional at VELUX Commercial in Wavre, Belgium. As a Customer Service Professional, you will join our ambitious and dedicated Sales Operations Team. As Customer Service Professional, you are offered a competitive salary, a performance-related bonus, a company pension scheme and a generous annual leave entitlement.
Are you driven and dedicated to delivering a high level of service? Then join us as Customer Service Professional at VELUX Commercial in Wavre, Belgium. As a Customer Service Professional, you will join our ambitious and dedicated Sales Operations Team. As Customer Service Professional, you are offered a competitive salary, a performance-related bonus, a company pension scheme and a generous annual leave entitlement.
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In this position, you will be the 1st line of support to monitor the behavior of critical-business systems and services, and responsible to take initial actions to diagnose, analyze, and restore systems/services. * Apply procedures to restore systems and services and take part in planned and unplanned interventions; * Ability to strictly follow operating procedures and manuals, strong sense of customer service;
In this position, you will be the 1st line of support to monitor the behavior of critical-business systems and services, and responsible to take initial actions to diagnose, analyze, and restore systems/services. * Apply procedures to restore systems and services and take part in planned and unplanned interventions; * Ability to strictly follow operating procedures and manuals, strong sense of customer service;
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As the market leader in Belgium in catering and facility services, we contribute to a sustainable future, a positive impact on the environment, and a safe working environment for all our through our core values of team spirit, service, and progress. * Bridge regional, cluster, or country business requirements with TDDI's technical capabilities and services. * Monitor KPIs and performance dashboards for local solutions to ensure service quality and drive continuous improvement.
As the market leader in Belgium in catering and facility services, we contribute to a sustainable future, a positive impact on the environment, and a safe working environment for all our through our core values of team spirit, service, and progress. * Bridge regional, cluster, or country business requirements with TDDI's technical capabilities and services. * Monitor KPIs and performance dashboards for local solutions to ensure service quality and drive continuous improvement.
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Our company's human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. The Clinical Diabetes Sales Specialist is directly responsible for the promotion and sale of Tandem Diabetes products and clinical services within the assigned territory. * Develop and execute effective strategies to address clinical needs, drive adoption of Tandem Diabetes products and services, and retain existing customer relationships. * Create value for by clearly differentiating Tandem's technology, services, and clinical advantages, particularly versus legacy pump systems, while effectively communicating Tandem's unique market position and competitive strengths. * Represent Tandem at health fairs, conventions, promotions, and industry events by providing product and service information directly to consumers.
Our company's human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. The Clinical Diabetes Sales Specialist is directly responsible for the promotion and sale of Tandem Diabetes products and clinical services within the assigned territory. * Develop and execute effective strategies to address clinical needs, drive adoption of Tandem Diabetes products and services, and retain existing customer relationships. * Create value for by clearly differentiating Tandem's technology, services, and clinical advantages, particularly versus legacy pump systems, while effectively communicating Tandem's unique market position and competitive strengths. * Represent Tandem at health fairs, conventions, promotions, and industry events by providing product and service information directly to consumers.
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Managing Director of the APEEE of the European School of Brussels II Evere-Woluwe
Managing Director of the APEEE of the European School of Brussels II Evere-Woluwe
Association des Parents d'Elèves de l'Ecole Européenne de Bruxelles II -
Evere-Woluwe
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The APEEE manages services of key importance to parents' organisation and students' life at school: transport, canteen and extracurricular activities. * Manage a team of a total of 65 employees, including 14 employees responsible for the administration of the AISBL (accountancy, communication, secretariat) and 3 business managers respectively overseeing the services for transport, for canteen, and for extracurricular activities. * Undertake quality control of the services provided by the Association and maintain a high level of service provision. * A very interesting position in an organization where cooperation, commitment, trust, and service-oriented focus are central.
The APEEE manages services of key importance to parents' organisation and students' life at school: transport, canteen and extracurricular activities. * Manage a team of a total of 65 employees, including 14 employees responsible for the administration of the AISBL (accountancy, communication, secretariat) and 3 business managers respectively overseeing the services for transport, for canteen, and for extracurricular activities. * Undertake quality control of the services provided by the Association and maintain a high level of service provision. * A very interesting position in an organization where cooperation, commitment, trust, and service-oriented focus are central.
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Manage the key performance indicators (metrics) for key operational QA activities and services associated with the vendors in the defined described tracking tools ( QA KPI tracker, QuickScore) and track the 's performance
Manage the key performance indicators (metrics) for key operational QA activities and services associated with the vendors in the defined described tracking tools ( QA KPI tracker, QuickScore) and track the 's performance
Using a Risk Based Approach, ensure that all Utilities, HVAC & Cleanroom Systems used Pharma & Injectable, T2, T4 and related supporting services are compliant with applicable regulations and guidelines (EMEA, FDA, PIC/S, ICH, best practices as defined by relevant organizations) and Corporate Policies & Procedures
Using a Risk Based Approach, ensure that all Utilities, HVAC & Cleanroom Systems used Pharma & Injectable, T2, T4 and related supporting services are compliant with applicable regulations and guidelines (EMEA, FDA, PIC/S, ICH, best practices as defined by relevant organizations) and Corporate Policies & Procedures
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On order to support their growth and their move towards a As a Service business model we are currently looking for a Product Manager who will take care of of their ICT products and services portfolio. * Capture and centralize requirements around ICT Solutions and related Managed Services * Setup up related projects and coordinate with the different implicated departments (Sales Engineering, Customer services, Finance, etc) * Good understanding of ICT, Network and Cloud products/related services
On order to support their growth and their move towards a As a Service business model we are currently looking for a Product Manager who will take care of of their ICT products and services portfolio. * Capture and centralize requirements around ICT Solutions and related Managed Services * Setup up related projects and coordinate with the different implicated departments (Sales Engineering, Customer services, Finance, etc) * Good understanding of ICT, Network and Cloud products/related services
As part of a team of attorneys and working with our , review regulations around cybersecurity through the lens of compliance, articulating legal obligations for our product and services teams globally. Curiosity to understand Microsoft's products and services, with a drive to get precise and complete information to make informed decisions.
As part of a team of attorneys and working with our , review regulations around cybersecurity through the lens of compliance, articulating legal obligations for our product and services teams globally. Curiosity to understand Microsoft's products and services, with a drive to get precise and complete information to make informed decisions.
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Increasing customer value (share of wallet) through farming, cross- and upselling our Partena Professional solutions, including services such as outsourcing, consultancy, or other products the customer does not yet have. * Increasing the share of wallet through strategic deployment of our solutions (e.g., social secretariat, consulting, outsourcing, HR services). * Contributing to actions to commercialize products/services. * Strong experience within a sales organization, preferably in B2B services. The diversity of our teams is what makes our services so powerful.
Increasing customer value (share of wallet) through farming, cross- and upselling our Partena Professional solutions, including services such as outsourcing, consultancy, or other products the customer does not yet have. * Increasing the share of wallet through strategic deployment of our solutions (e.g., social secretariat, consulting, outsourcing, HR services). * Contributing to actions to commercialize products/services. * Strong experience within a sales organization, preferably in B2B services. The diversity of our teams is what makes our services so powerful.
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You inform your clients about product, service, and procedural developments. The diversity of our teams is what makes our services so powerful.
You inform your clients about product, service, and procedural developments. The diversity of our teams is what makes our services so powerful.
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Our foundation is built upon and managed by a team of working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. * Owns end-to-end project execution for datacenter initiatives from intake through close-out, holding self-accountable for service quality, completeness, and the resulting customer experience across IT, network, infrastructure, remediation, and modernization projects. * Performs troubleshooting for service incidents and escalates appropriately to meet SLAs and OLAs with minimal disruption to ...
Our foundation is built upon and managed by a team of working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. * Owns end-to-end project execution for datacenter initiatives from intake through close-out, holding self-accountable for service quality, completeness, and the resulting customer experience across IT, network, infrastructure, remediation, and modernization projects. * Performs troubleshooting for service incidents and escalates appropriately to meet SLAs and OLAs with minimal disruption to ...
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Integration Development & Design- Develop and maintain integrations using IBM webMethods (Trading Networks, Universal Messaging, API Gateway).- Build APIs, orchestrations, adapters, mappings, and reusable services.- Design integrations aligned with best practices for performance, resilience, security, and maintainability.- Support integration testing: system tests, E2E tests, and defect analysis. Operational Support- Provide L2/L3 support for incidents and service requests.- Perform root cause analysis and define structural, permanent fixes.- Monitor integration flows, performance, and platform health.
Integration Development & Design- Develop and maintain integrations using IBM webMethods (Trading Networks, Universal Messaging, API Gateway).- Build APIs, orchestrations, adapters, mappings, and reusable services.- Design integrations aligned with best practices for performance, resilience, security, and maintainability.- Support integration testing: system tests, E2E tests, and defect analysis. Operational Support- Provide L2/L3 support for incidents and service requests.- Perform root cause analysis and define structural, permanent fixes.- Monitor integration flows, performance, and platform health.
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CEN and CENELEC provide European platforms for the standardization of products, services, technologies, processes and systems across a wide range of sectors. The department also covers standards in the fields of transport and logistics with attention to sustainability, accessibility, and service aspects. * The Project Manager for European Standards in Sustainable Systems and Consumers will be in charge of Technical Committees in the field of transport and logistics such as Alternative Fuels Infrastructure, transport of dangerous goods, guided transport, automotive etc (including sustainability and accessibility aspects) and services thus supporting the development of relevant documents, interacting with CEN and CENELEC Members' representatives and experts from different background/industries and nationalities.
CEN and CENELEC provide European platforms for the standardization of products, services, technologies, processes and systems across a wide range of sectors. The department also covers standards in the fields of transport and logistics with attention to sustainability, accessibility, and service aspects. * The Project Manager for European Standards in Sustainable Systems and Consumers will be in charge of Technical Committees in the field of transport and logistics such as Alternative Fuels Infrastructure, transport of dangerous goods, guided transport, automotive etc (including sustainability and accessibility aspects) and services thus supporting the development of relevant documents, interacting with CEN and CENELEC Members' representatives and experts from different background/industries and nationalities.
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This role will focus on proactive, technical investigations of cyberattacks, fraud and scams, and other online threats directed at Microsoft's customers and democratic institutions or abusing Microsoft's products or services, including those leveraging Artificial Intelligence (AI) technology for malicious motives. Since its inception, DCU has filed lawsuits against over 35 malware families, state-sponsored actors, and the developers of cybercrime tools and services (including Cybercrime-as-a-Service platforms). (Link: is searching for a technically skilled investigator to join our agile and dedicated team. You will serve as one of DCU's investigative experts on cybercrime detection, identifying and mapping malicious technical infrastructure, preventing unauthorized access and misuse of Microsoft services, and protecting customers.
This role will focus on proactive, technical investigations of cyberattacks, fraud and scams, and other online threats directed at Microsoft's customers and democratic institutions or abusing Microsoft's products or services, including those leveraging Artificial Intelligence (AI) technology for malicious motives. Since its inception, DCU has filed lawsuits against over 35 malware families, state-sponsored actors, and the developers of cybercrime tools and services (including Cybercrime-as-a-Service platforms). (Link: is searching for a technically skilled investigator to join our agile and dedicated team. You will serve as one of DCU's investigative experts on cybercrime detection, identifying and mapping malicious technical infrastructure, preventing unauthorized access and misuse of Microsoft services, and protecting customers.