This role focuses on bridging investment expertise, customer communication, and digital experience to deliver clear, engaging, and high-impact product journeys for clients. Customer Communication & Product Content Coordination * Translate complex investment concepts (ETFs, mutual funds, equities, discretionary portfolio management, markets) into clear, customer-friendly messaging * Support product launches, feature rollouts, and customer communication strategies - Ad-Hoc Support & Senior Management Reporting * Develop presentations, dashboards, and reports on market trends and product performance for senior * Support high-impact projects driven by senior leadership * Bring customer insights into product roadmap discussion * You are comfortable working with digital platforms and understand online customer engagement and user experience
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