Consult with and influence Franchisees to develop, update and execute operational plans and strategies including customers experience, LSM and store operations * Proactively develop store leadership at all levels of operations through store visits, one-on-ones and development plans * Test, give feedback and participate in Operations projects as needed * Support Franchise ownership in delivering a balanced P&L across locations, primary focus on top-line sales, productivity, product quality, service times and NPS • Testen, feedback geven en waar nodig deelnemen aan Operations-projecten * A creative and active approach to driving sales. * A disciplined approach to priority setting with the ability to identify the root cause of store operations and move quickly to improve performance. * 3-5 years of practical store-level operations or consulting experience, ideally in the QSR industry
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