Through certification, auditing, training and assurance services, we support companies in building trust, enhancing quality, ensuring regulatory compliance and driving continuous improvement across their operations. Acting as the and market-facing leader, this role connects Commercial, Operations, Audit Delivery, and the global SGS Medical Devices network to drive sustainable growth and operational excellence. * Audit & Service Delivery to ensure capacity, planning, and operational delivery. * Customer satisfaction, retention, and service quality. Key stakeholders: Head of Commercial & Market Development, Head of Audit Delivery, Head of Service Delivery, Technical Management, NB 1639 / MDTLO, Global Medical Devices leadership, Finance and key customers.
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