8 years of relevant experience in operations, planning, workforce/capacity management, or process optimization. As Operations Manager Planning (M/F/X), you are responsible for efficiently managing and developing the activities within your department. You play a central role in shaping and optimizing planning and capacity management across the organization. Your responsibilities cover a broad range of domains, including strategy, performance management, people leadership, stakeholder collaboration, budget control, and project management. * You ensure smooth communication within the department and with other departments such as Operations, Customer Services, etc. * You ensure that tools and systems developed within the organization are efficiently rolle
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