They must be comfortable managing vendor performance closely, escalating when needed, and constructively challenging stakeholders or vendors where requests fall outside process, policy, scope, or global program direction. * Apply deep knowledge of workforce practices, market dynamics, and external workforce regulations to identify risks, process gaps, cost-saving opportunities, and service improvements. * Own operational delivery across staff augmentation, MSP engagement, issue management, process adherence, expansion initiatives and stakeholder support. * Act as a key point of contact for issue resolution, escalations, and operational questions related to contingent workforce and external workforce processes. * Monitor operational activity, identify process gaps, and work with the MS
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