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564 results for Manager Customer Service jobs in Herent, Vlaams Brabant within a 30 km radius
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Acerta HR * Leuven * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Creëer de toekomst van het operationele payroll ecosysteem. Wie zijn wij? Acerta is een toonaangevende HR-dienstengroep in België met meer dan 1.550 collega's – verdeeld over 26 kantoren in Vlaanderen, Brussel en Wallonië. Met onze kracht van mensen ontzorgen we de starters, zelfstandigen, werkgevers en boekhouders. Wat we belangrijk vinden? Respect voor de diversiteit en eigenheid van mensen, initiatief durven nemen en uitdagingen als één team aanpakken. We zijn fier op wat we samen bereiken. Bij ons ben jij de #GrootsteTroef! Wat doe je precies als ... * Neem end‑to‑end ownership over het CSM‑platform en vertaal de noden van dossierbeheerders en serviceteams in scherpe prioriteiten. * Analyseer workflows, datainsights en userfeedback om behoeften, pijnpunten en ...
Acerta HR * Leuven * Vast contract, onbepaalde tijd * Thuiswerken mogelijk, Voltijds - Solliciteer als één van de eersten - Creëer de toekomst van het operationele payroll ecosysteem. Wie zijn wij? Acerta is een toonaangevende HR-dienstengroep in België met meer dan 1.550 collega's – verdeeld over 26 kantoren in Vlaanderen, Brussel en Wallonië. Met onze kracht van mensen ontzorgen we de starters, zelfstandigen, werkgevers en boekhouders. Wat we belangrijk vinden? Respect voor de diversiteit en eigenheid van mensen, initiatief durven nemen en uitdagingen als één team aanpakken. We zijn fier op wat we samen bereiken. Bij ons ben jij de #GrootsteTroef! Wat doe je precies als ... * Neem end‑to‑end ownership over het CSM‑platform en vertaal de noden van dossierbeheerders en serviceteams in scherpe prioriteiten. * Analyseer workflows, datainsights en userfeedback om behoeften, pijnpunten en ...
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Als Client Relationship Manager binnen het segment ouderenzorg ben je de belangrijkste gesprekspartner voor klanten en leid je de operationele teams binnen de regio Vlaanderen/Brussel. Als ervaren People Manager beheer je HR-aspecten binnen de teams, zoals rekrutering, coaching, en ontwikkeling. * Je bent een People manager, coach en en beschikt over de nodige diplomatie
Als Client Relationship Manager binnen het segment ouderenzorg ben je de belangrijkste gesprekspartner voor klanten en leid je de operationele teams binnen de regio Vlaanderen/Brussel. Als ervaren People Manager beheer je HR-aspecten binnen de teams, zoals rekrutering, coaching, en ontwikkeling. * Je bent een People manager, coach en en beschikt over de nodige diplomatie
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As an Customer Success Manager, you will be responsible for handling a portfolio of existing customers and aim to encourage nenewals, cross and up selling for the Google Stack (Workplace/Cloud/AI/Data) across the Belgian market. To support its strong growth in Belgium, the company is looking for an enthusiast and commercial minded provide to join their Google Cloud division and take ownership of both exisisting customer and business development activities within the SMBs and small enterprises segment * Retain an existing portfolio of customers throught customer success and renewals activities * manage a customer portfolio in the large SMB and small enterprise segments * Acting as a trusted for customers on Cloud, Workplace, AI and Data and topics * Collaborating with internal technical teams to build relevant customer proposals ----------
As an Customer Success Manager, you will be responsible for handling a portfolio of existing customers and aim to encourage nenewals, cross and up selling for the Google Stack (Workplace/Cloud/AI/Data) across the Belgian market. To support its strong growth in Belgium, the company is looking for an enthusiast and commercial minded provide to join their Google Cloud division and take ownership of both exisisting customer and business development activities within the SMBs and small enterprises segment * Retain an existing portfolio of customers throught customer success and renewals activities * manage a customer portfolio in the large SMB and small enterprise segments * Acting as a trusted for customers on Cloud, Workplace, AI and Data and topics * Collaborating with internal technical teams to build relevant customer proposals ----------
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As a Key Account Manager in our Sales team, you are a true hunter of business opportunities and an ambassador of Partena Professional in your market. * You inform your clients about product, service, and procedural developments. * You ensure the operational follow-up of customer and prospect requests in coordination with internal teams. The diversity of our teams is what makes our services so powerful.
As a Key Account Manager in our Sales team, you are a true hunter of business opportunities and an ambassador of Partena Professional in your market. * You inform your clients about product, service, and procedural developments. * You ensure the operational follow-up of customer and prospect requests in coordination with internal teams. The diversity of our teams is what makes our services so powerful.
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Bij ons vind je een dynamische omgeving die niet alleen innovatie ademt, maar ook garant staat voor service. * Na een gedegen inwerkperiode word je Key Account Manager voor de Elektro Groothandel in België en G.H. Luxemburg. * Je kan rekenen op sterke ondersteuning van onze productverantwoordelijken, onze marketingafdeling en de Sales Manager BeLux, aan wie je rechtsreeks rapporteert.
Bij ons vind je een dynamische omgeving die niet alleen innovatie ademt, maar ook garant staat voor service. * Na een gedegen inwerkperiode word je Key Account Manager voor de Elektro Groothandel in België en G.H. Luxemburg. * Je kan rekenen op sterke ondersteuning van onze productverantwoordelijken, onze marketingafdeling en de Sales Manager BeLux, aan wie je rechtsreeks rapporteert.
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Pour notre client qui offre des services aux consommateurs, nous sommes à la recherche d'un.e Customer Service Team Leader. * Vous participez activement aux réunions des instances managériales et aux réunions inter-service ; * Vous avez une expérience de minimum 5 dans le service clientèle ou dans le management.
Pour notre client qui offre des services aux consommateurs, nous sommes à la recherche d'un.e Customer Service Team Leader. * Vous participez activement aux réunions des instances managériales et aux réunions inter-service ; * Vous avez une expérience de minimum 5 dans le service clientèle ou dans le management.
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Dit is het moment waarop een Key Account Manager daadwerkelijk de richting kan meebepalen. * Ervaring in B2B accountmanagement binnen een solution- of service gedreven
Dit is het moment waarop een Key Account Manager daadwerkelijk de richting kan meebepalen. * Ervaring in B2B accountmanagement binnen een solution- of service gedreven
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Je bent een people manager met een sterke service mindset. In deze rol sta jij aan het roer van het customer support team, bouw je mee aan een toekomstgerichte serviceorganisatie en zorg je dat groothandelpartners en installateurs elke dag volledig ontzorgd worden. * Jij tilt service en klantbeleving naar een hoger niveau.
Je bent een people manager met een sterke service mindset. In deze rol sta jij aan het roer van het customer support team, bouw je mee aan een toekomstgerichte serviceorganisatie en zorg je dat groothandelpartners en installateurs elke dag volledig ontzorgd worden. * Jij tilt service en klantbeleving naar een hoger niveau.
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Als Key Account Manager ben je verantwoordelijk voor het uitbouwen van lange termijn relaties met klanten in Vlaanderen, met een specifieke focus op het beheren, optimaliseren en uitbreiden van servicecontracten.
Als Key Account Manager ben je verantwoordelijk voor het uitbouwen van lange termijn relaties met klanten in Vlaanderen, met een specifieke focus op het beheren, optimaliseren en uitbreiden van servicecontracten.
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Om onze internationale groei verder te ondersteunen, zijn wij op zoek naar een Customer Experience Manager.
Om onze internationale groei verder te ondersteunen, zijn wij op zoek naar een Customer Experience Manager.
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Elk Zijn Huis * TERVUREN - Solliciteer als één van de eersten - Snel solliciteren - Gebouwen- en technisch beheer * Indexeren en berekenen van kosten en lasten voor gemeenschappelijke delen. * Registreren van technische meldingen van huurders of eigenaars en opstellen van een actieplan voor noodzakelijke werkzaamheden. * Plannen en opvolgen van herstellings- en renovatiewerken, in samenwerking met de , technische dienst en externe aannemers. * Toezicht houden op de uitvoering van werken die onder de verantwoordelijkheid van de eigenaar vallen. * Inplannen van herstellingswerken na plaatsbeschrijving bij huurwissels en bij einde huurcontract met eigenaar. Eigenaars- en klantenbeheer * Informeren van eigenaars over wijzigingen in werkwijze, en over relevante informatie zoals bv. subsidies en btw-regelingen. * Fungeren als centraal aanspreekpunt voor en . Administratie en documentbeheer
Elk Zijn Huis * TERVUREN - Solliciteer als één van de eersten - Snel solliciteren - Gebouwen- en technisch beheer * Indexeren en berekenen van kosten en lasten voor gemeenschappelijke delen. * Registreren van technische meldingen van huurders of eigenaars en opstellen van een actieplan voor noodzakelijke werkzaamheden. * Plannen en opvolgen van herstellings- en renovatiewerken, in samenwerking met de , technische dienst en externe aannemers. * Toezicht houden op de uitvoering van werken die onder de verantwoordelijkheid van de eigenaar vallen. * Inplannen van herstellingswerken na plaatsbeschrijving bij huurwissels en bij einde huurcontract met eigenaar. Eigenaars- en klantenbeheer * Informeren van eigenaars over wijzigingen in werkwijze, en over relevante informatie zoals bv. subsidies en btw-regelingen. * Fungeren als centraal aanspreekpunt voor en . Administratie en documentbeheer
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The Customer Service Manager (CSM) manages and develops relationships with a set of appointed key clients, optimizes and executes end to end administrative processes and best practices within Eurofiber and actively contributes to the development of the Belgian Sales plan. • 5+ years of experience and In depth experience in the functions of service management and/or customer relationship management or a similar role. • Absolute customer, service and quality focused. It requires handling larger-scale operations, overseeing service performance, ensuring contract compliance, and driving continuous service improvements. The CSM also acts as the interface for all technical and operational matters, including incident and crisis management, SLA follow-up and coordination with the service desk. • Acting as a single point of contact for clients and ensuring a high-quality customer ...
The Customer Service Manager (CSM) manages and develops relationships with a set of appointed key clients, optimizes and executes end to end administrative processes and best practices within Eurofiber and actively contributes to the development of the Belgian Sales plan. • 5+ years of experience and In depth experience in the functions of service management and/or customer relationship management or a similar role. • Absolute customer, service and quality focused. It requires handling larger-scale operations, overseeing service performance, ensuring contract compliance, and driving continuous service improvements. The CSM also acts as the interface for all technical and operational matters, including incident and crisis management, SLA follow-up and coordination with the service desk. • Acting as a single point of contact for clients and ensuring a high-quality customer ...
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, resellers, partners and pilots aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Build and maintain strong customer relationships to enhance loyalty and retention.
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, resellers, partners and pilots aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Build and maintain strong customer relationships to enhance loyalty and retention.
Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Establish and refine processes to streamline client onboarding, service delivery, and issue resolution. * Creativity encouraged: We value your ideas on improving our tech stack, introducing new tools, or launching innovative services.
Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention. * Establish and refine processes to streamline client onboarding, service delivery, and issue resolution. * Creativity encouraged: We value your ideas on improving our tech stack, introducing new tools, or launching innovative services.
Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. * Work closely with marketing, product development, and customer service teams; This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents. As a Key Account Manager at NVISO, you will be responsible for driving NVISO's sales by identifying new business opportunities, building and maintaining relationships with clients, and meeting sales targets. Key duties include conducting market research, developing sales strategies, presenting products or services to potential clients, negotiating contracts, and closing deals. * Demonstrate products or services to potential clients;
Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. * Work closely with marketing, product development, and customer service teams; This means we offer cyber security services to private and governmental organizations to help them better prepare for, prevent, detect and respond to cyber security incidents. As a Key Account Manager at NVISO, you will be responsible for driving NVISO's sales by identifying new business opportunities, building and maintaining relationships with clients, and meeting sales targets. Key duties include conducting market research, developing sales strategies, presenting products or services to potential clients, negotiating contracts, and closing deals. * Demonstrate products or services to potential clients;
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support ...
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. As a Project Manager, you will be a key member of our Delivery Team to deploy strategic projects and move the needle forward in our business. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support ...
No match yet? There are 547 more jobs that could match your search
Increasing customer value (share of wallet) through farming, cross- and upselling our Partena Professional solutions, including services such as outsourcing, consultancy, or other products the customer does not yet have. As a Business Development Manager, you are part of our Sales organization. * Building sustainable relationships and partnerships, acting as a strategic sparring partner who understands the customer's needs and ambitions to strengthen customer satisfaction, retention, and profitability. * Detecting opportunities and future needs, and translating them into concrete solutions that align with the customer's vision and strategy. You transform customers into true ambassadors of Partena Professional. Farming & growth within existing customers * Maintaining and optimizing relationships with existing customers to ensure customer satisfaction and retention.
Increasing customer value (share of wallet) through farming, cross- and upselling our Partena Professional solutions, including services such as outsourcing, consultancy, or other products the customer does not yet have. As a Business Development Manager, you are part of our Sales organization. * Building sustainable relationships and partnerships, acting as a strategic sparring partner who understands the customer's needs and ambitions to strengthen customer satisfaction, retention, and profitability. * Detecting opportunities and future needs, and translating them into concrete solutions that align with the customer's vision and strategy. You transform customers into true ambassadors of Partena Professional. Farming & growth within existing customers * Maintaining and optimizing relationships with existing customers to ensure customer satisfaction and retention.
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Teamleiderschap: Je coacht en inspireert een team van Sales en Customer Success Managers om operationele uitmuntendheid te bereiken. Als Retail Media Manager ben je de drijvende kracht achter de strategische groei van de Carrefour-regie.
Teamleiderschap: Je coacht en inspireert een team van Sales en Customer Success Managers om operationele uitmuntendheid te bereiken. Als Retail Media Manager ben je de drijvende kracht achter de strategische groei van de Carrefour-regie.
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Word jij het kloppend hart van de Customer Service afdeling te Kontich? Als spilfiguur binnen Customer Service werk je samen met je aan een vlekkeloze opvolging voor alle partners en distributeurs.
Word jij het kloppend hart van de Customer Service afdeling te Kontich? Als spilfiguur binnen Customer Service werk je samen met je aan een vlekkeloze opvolging voor alle partners en distributeurs.
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Solution Selling: Understand customer needs and effectively position cloud managed services solutions, including cloud infrastructure management, application modernization, cybersecurity, and data analytics. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. Being heavily driven by the modern technology landscape covering Cloud transformation, AI solutions, Data Analytics and Cybersecurity it is time to grow a new dedicated vertical in the region on Multicloud Managed Services. * Proposal Development and Presentations: Develop compelling proposals and deliver persuasive presentations to showcase the value of the services.
Solution Selling: Understand customer needs and effectively position cloud managed services solutions, including cloud infrastructure management, application modernization, cybersecurity, and data analytics. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. Being heavily driven by the modern technology landscape covering Cloud transformation, AI solutions, Data Analytics and Cybersecurity it is time to grow a new dedicated vertical in the region on Multicloud Managed Services. * Proposal Development and Presentations: Develop compelling proposals and deliver persuasive presentations to showcase the value of the services.
Afstemmen met Service- en Customer Operations-teams om een hoge uitvoeringskwaliteit te garanderen
Afstemmen met Service- en Customer Operations-teams om een hoge uitvoeringskwaliteit te garanderen
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Met meer dan 1.500 experts bieden we objectieve en adviserende services op het vlak van inspectie, certificatie, conformiteitsevaluatie en opleiding. Je werkt nauw samen met de Certification Manager, de auditoren, de file reviewers en ondersteunende collega's. Als Compliance & Competence Manager Food Certification (M/V/X) neem je een sleutelrol op in het borgen van de kwaliteit, onafhankelijkheid en de competenties binnen het team.
Met meer dan 1.500 experts bieden we objectieve en adviserende services op het vlak van inspectie, certificatie, conformiteitsevaluatie en opleiding. Je werkt nauw samen met de Certification Manager, de auditoren, de file reviewers en ondersteunende collega's. Als Compliance & Competence Manager Food Certification (M/V/X) neem je een sleutelrol op in het borgen van de kwaliteit, onafhankelijkheid en de competenties binnen het team.
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Possess the ability to work in a team environment with a customer-service focus - The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. The Associate Recruiting Manager is an integral part of Latham's Associate Recruiting team. * Experience in legal or professional services recruitment, providing a strategic and forward-thinking approach to sourcing
Possess the ability to work in a team environment with a customer-service focus - The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. The Associate Recruiting Manager is an integral part of Latham's Associate Recruiting team. * Experience in legal or professional services recruitment, providing a strategic and forward-thinking approach to sourcing
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Nauw samenwerken met supply chain en customer service om service en leverbetrouwbaarheid te verzekeren
Nauw samenwerken met supply chain en customer service om service en leverbetrouwbaarheid te verzekeren