As we only work within these business units, we've obtained the experience to assist our clients in search of the perfect employee, while prioritising a personal approach! • We are a challenging work environment with plenty of opportunities for further professional growth and development. As a Customer Service Agent, you are responsible for the end-to-end operational follow-up of logistics processes. Next to the operational flow, you also take care of administrative accuracy, invoicing follow-up, claims handling and problem solving when issues occur. * Administrative processing of logistics files for assigned customers; * Following established processes and customer-specific work instructions; * Contributing to continuous improvement of processes. * You have initial work experience in an administrative or customer-facing role. * You have a strong knowledge of Dutch and English.
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