The Customer Relations Manager Europe is the Quality & Food Safety interface between Barry Callebaut and its key customers, ensuring alignment between customer expectations and the company's global FSQR standards and operational capabilities. Manage their expectations, ensure alignment with BC's quality, food safety, regulatory and operational policies. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. * Lead regular customer meetings on quality performance , reviewing performance metrics, trends, risks and opportunities, projects and collaboration . * Bachelor's or Master's Degree in Food Science / Food Technology or equivalent * Experience in Quality Assurance, ideally within food, feed or pharma environment * Experience working with quality systems in a manufacturing environment within food or related industries
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