Provide strategic leadership on operational risk management, influencing decision-making at senior levels * Implement a proactive operational risk management program, including identification, assessment, monitoring, and reporting of risks across all business units * Provide Second Line oversight of ICT Risk, ensuring effective identification, management, testing, incident reporting, and regulatory compliance in line with DORA expectations * Lead oversight of Third-Party and Supplier Risk Management, including critical ICT suppliers, ensuring resilience, concentration risk management, contractual protections, and exit planning meet regulatory outsourcing requirements * Ensure effective Business Continuity, Disaster Recovery, and Crisis Management arrangements are in place and tested * Drive root-cause analysis of operational loss events to improve control effectiveness
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