You will coach, motivate, and develop a team of 12 NOC professionals working in a continuous 24/7 operational environment. As a key link between the NOC, field technicians, technical experts, IT teams, and external partners, you will foster efficient collaboration and clear communication across all sites. * You have previous experience leading technical teams and know how to coach, motivate, and develop employees, preferably within a 24/7 or continuous operations environment. * You have experience with operational processes in a technical or critical infrastructure environment. Experience in a data center or NOC environment is a strong asset. * You have a process-oriented mindset, bring structure to complex environments, and develop clear procedures.
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