We are TAKKT – an international, listed company with strong brands such as Kaiserkraft, Ratioform, BIGDUG, FRANKEL, Gerdmans and Runelandhs. As a leading provider in B2B omnichannel commerce, we create powerful and sustainable solutions that make working life easier and better. * Correct registration and follow-up of complaints within the specified deadlines * Administration and processing of returns and monitoring of quality issues with suppliers * Monitoring, recording, and communication of delivery times, monitoring of grouped orders and monitoring of specific customer requests (labels, delivery notes, prior email notification before delivery) * Oversee strategic optimization of the eCommerce platform and measure success via KPIs and ROI. * Ensuring correct invoicing to customers (preparation and sending) * Good proficiency in MS Office, CRM applications, and ordering systems
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