The Customer Relations Manager Europe is the Quality & Food Safety interface between Barry Callebaut and its key customers, ensuring alignment between customer expectations and the company's global FSQR standards and operational capabilities. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. Within BC, the Customer Relations Manager is an important partner for the customer documentation team, guiding them in handling customer queries by providing customer insights and technical expertise related to products, processes and certifications. Manage their expectations, ensure alignment with BC's quality, food safety, regulatory and operational policies. * Bachelor's or Master's Degree in Food Science / Food Technology or equivalent * Experience in Quality Assurance, ideally within food, feed or pharma environment
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