As an AI Engineer, you will have a Transformation role and will design, build, deploy, and operate AI solutions that support real operational use cases across the 4 countries of the Unit and the different business lines as Mobility, Travel assistance, Travel claims, Customer Service, Claims, Fraud, Back-Office, Sales, and Support functions. You will work closely with Operations, IT, Data, and Digital teams, while strictly adhering to AI governance frameworks (GDPR, EU AI Act, Generali Group standards). AI Use Case Design & Delivery (Solution Design & AI Product mindset) * Design and develop AI/ML solutions for fraud detection, claims automation, document analysis, conversational AI (voicebots, chatbots, WhatsApp), and decision support * Act as a bridge between business and technology and Support business teams with feasibility analysis and AI risk reviews
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