You ensure that tools and systems developed within the organization are efficiently rolled out, correctly used, and embedded in daily operations. As Operations Manager Planning (M/F/X), you are responsible for efficiently managing and developing the activities within your department. In this central role, you combine strategic insight with operational leadership, managing a number of and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. * You ensure smooth communication within the department and with other departments such as Operations, Customer Services, etc. * 8 years of relevant experience in operations, planning, workforce/capacity management, or process optimization. * contribute daily to a safe and efficient society
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