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672 results for Customer Trends jobs
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Follow market developments, technological innovations, and customer trends * Visit existing and new customers in East and West Flanders, including distributors, installers, and end users * Expand your customer portfolio through active prospecting * Identify specific customer needs by listening attentively, offering sustainable, high‑quality, and tailor‑made solutions, and providing in‑depth technical advice * Work closely with your internal and act as the primary point of contact for your customers * You are results‑oriented, communicative, and customer‑focused
Follow market developments, technological innovations, and customer trends * Visit existing and new customers in East and West Flanders, including distributors, installers, and end users * Expand your customer portfolio through active prospecting * Identify specific customer needs by listening attentively, offering sustainable, high‑quality, and tailor‑made solutions, and providing in‑depth technical advice * Work closely with your internal and act as the primary point of contact for your customers * You are results‑oriented, communicative, and customer‑focused
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Senior Sales Exec / Snr Account Manager – Conformance & Interoperability Testing Solutions - Hasselt (Belgium) - 4 days a week in the office
Senior Sales Exec / Snr Account Manager – Conformance & Interoperability Testing Solutions - Hasselt (Belgium) - 4 days a week in the office
Eurofins Digital Testing Belgium NV
Hasselt
Identify market trends, customer needs, and growth opportunities through ongoing market and competitor analysis. As a Senior Sales Exec / Snr Account Manager within the Conformance & Interoperability Practice, you will play a key role in driving commercial growth by owning customer relationships, developing new business opportunities, and expanding existing accounts. You will act as a trusted to customers, working closely with to position Resillion's testing, certification, and tooling solutions. This role is suited for an experienced sales professional who enjoys working in a technically complex, standards-driven environment and contributing to long-term customer partnerships. * Own and grow a portfolio of customers within Conformance & Interoperability services and tooling. * Act as the primary commercial point of contact for customers, managing relationships from initial ...
Identify market trends, customer needs, and growth opportunities through ongoing market and competitor analysis. As a Senior Sales Exec / Snr Account Manager within the Conformance & Interoperability Practice, you will play a key role in driving commercial growth by owning customer relationships, developing new business opportunities, and expanding existing accounts. You will act as a trusted to customers, working closely with to position Resillion's testing, certification, and tooling solutions. This role is suited for an experienced sales professional who enjoys working in a technically complex, standards-driven environment and contributing to long-term customer partnerships. * Own and grow a portfolio of customers within Conformance & Interoperability services and tooling. * Act as the primary commercial point of contact for customers, managing relationships from initial ...
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Als CRM Manager Customer Servicesdetecteer je de noden van je partners (zoals Colruyt Laagste Prijzen, Xtra, Okay, IT …) en hun klanten of eindgebruikers. Je brengt die noden in kaart en kijkt hoe Customer Services, het overkoepelende contactcenter van Colruyt Group, hen daarbij kan ondersteunen. Daarnaast koppel je informatie terug over de klantervaring, zodat indien nodig bepaalde processen aangepast kunnen worden bij Customer Services of de partners. * Je neemt deel aan projecten van zowel de partners (om de invalshoek van Customer Services en de Customer/Employee Experience te bewaken) als van Customer Services (om de strategische doelstellingen van de organisatie mee te helpen behalen). * Je vormt de brug tussen het center of excellence van Customer Services en de partner. * Oog voor trends - Je houdt de trends en evoluties op de markt in de gaten zodat we ...
Als CRM Manager Customer Servicesdetecteer je de noden van je partners (zoals Colruyt Laagste Prijzen, Xtra, Okay, IT …) en hun klanten of eindgebruikers. Je brengt die noden in kaart en kijkt hoe Customer Services, het overkoepelende contactcenter van Colruyt Group, hen daarbij kan ondersteunen. Daarnaast koppel je informatie terug over de klantervaring, zodat indien nodig bepaalde processen aangepast kunnen worden bij Customer Services of de partners. * Je neemt deel aan projecten van zowel de partners (om de invalshoek van Customer Services en de Customer/Employee Experience te bewaken) als van Customer Services (om de strategische doelstellingen van de organisatie mee te helpen behalen). * Je vormt de brug tussen het center of excellence van Customer Services en de partner. * Oog voor trends - Je houdt de trends en evoluties op de markt in de gaten zodat we ...
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Standardise customer handling processes for the three markets, following up critical escalated customer cases as well as by implementing a management reporting system to identify trends and develop measures. Mazda Motor Logistics Europe (MLE) is responsible for distributing cars and parts to our European customers as quickly and efficiently as possible. At present MLE is implementing plans to respond even faster, sharper and more efficient to the increasing demand of our customers. Leading the MLE CRC team being responsible for the customer inquiries/complaints from the markets of France, Belgium and Netherlands, including goodwill sign off, reporting and coordination of tasks between internal departments, and customers. Manage the MLE CRC team as well as customer satisfaction initiatives / processes to ensure that customer satisfaction levels are on target
Standardise customer handling processes for the three markets, following up critical escalated customer cases as well as by implementing a management reporting system to identify trends and develop measures. Mazda Motor Logistics Europe (MLE) is responsible for distributing cars and parts to our European customers as quickly and efficiently as possible. At present MLE is implementing plans to respond even faster, sharper and more efficient to the increasing demand of our customers. Leading the MLE CRC team being responsible for the customer inquiries/complaints from the markets of France, Belgium and Netherlands, including goodwill sign off, reporting and coordination of tasks between internal departments, and customers. Manage the MLE CRC team as well as customer satisfaction initiatives / processes to ensure that customer satisfaction levels are on target
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Voor een organisatie actief in de productie en levering van hoogwaardige dakbedekkingsmaterialen, waterdichting en isolatie ben jij als Customer Service Manager de verbindende factor tussen klanten, interne afdelingen en het customer serviceteam. Je krijgt de verantwoordelijkheid over een team van 14 Customer Service medewerkers en 3 teamleaders en bouwt mee aan een klantgerichte en professionele klantenservice‑afdeling * Je stuurt en coacht het customer service team en de teamleaders om een positieve teamdynamiek en hoge servicekwaliteit te realiseren. * Je volgt KPI's en service‑resultaten op, analyseert data om trends te herkennen en werkt proactief aan verbeterpunten in processen en procedures.
Voor een organisatie actief in de productie en levering van hoogwaardige dakbedekkingsmaterialen, waterdichting en isolatie ben jij als Customer Service Manager de verbindende factor tussen klanten, interne afdelingen en het customer serviceteam. Je krijgt de verantwoordelijkheid over een team van 14 Customer Service medewerkers en 3 teamleaders en bouwt mee aan een klantgerichte en professionele klantenservice‑afdeling * Je stuurt en coacht het customer service team en de teamleaders om een positieve teamdynamiek en hoge servicekwaliteit te realiseren. * Je volgt KPI's en service‑resultaten op, analyseert data om trends te herkennen en werkt proactief aan verbeterpunten in processen en procedures.
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Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
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Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
NEW
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Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Strategische WFM uitbouwen: de lange termijn workforce-strategie voor het contactcenter vormgeven door trends, capaciteitsbehoeften en toekomstige rol- en competentienoden in kaart te brengen. * Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
Strategische WFM uitbouwen: de lange termijn workforce-strategie voor het contactcenter vormgeven door trends, capaciteitsbehoeften en toekomstige rol- en competentienoden in kaart te brengen. * Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
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By engaging in partnerships with our customers, we create value delivering state-of-the-art services and products. Our ambition in both territory coverage and product portfolio is a strong commitment to support our customer's growth. * Monitoring Developments: Stay constantly informed of the latest trends and developments in the field of IT and process analysis. * A framework with a human dimension and a dynamic corporate culture, energetic and ambitious, where team spirit, customer satisfaction, flexibility and the quality of the services are recognized as its main values.
By engaging in partnerships with our customers, we create value delivering state-of-the-art services and products. Our ambition in both territory coverage and product portfolio is a strong commitment to support our customer's growth. * Monitoring Developments: Stay constantly informed of the latest trends and developments in the field of IT and process analysis. * A framework with a human dimension and a dynamic corporate culture, energetic and ambitious, where team spirit, customer satisfaction, flexibility and the quality of the services are recognized as its main values.
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You will act as a trusted to businesses of all sizes, uncovering their recruitment challenges, matching them with the right solutions, and guiding them through an exceptional customer experience. * Identify and develop new business opportunities by researching market trends, targeting high‑potential prospects, and consistently generating a qualified pipeline through outbound activity. * Build and maintain strong, long‑term client relationships, ensuring you understand each customer's hiring needs, challenges, and goals. * Strong negotiation and interpersonal skills, with the ability to tailor recommendations to customer needs and secure mutually beneficial agreements. * Collaborative and solution‑oriented approach, showing initiative, ownership, and a genuine desire to contribute positively to team performance and customer success.
You will act as a trusted to businesses of all sizes, uncovering their recruitment challenges, matching them with the right solutions, and guiding them through an exceptional customer experience. * Identify and develop new business opportunities by researching market trends, targeting high‑potential prospects, and consistently generating a qualified pipeline through outbound activity. * Build and maintain strong, long‑term client relationships, ensuring you understand each customer's hiring needs, challenges, and goals. * Strong negotiation and interpersonal skills, with the ability to tailor recommendations to customer needs and secure mutually beneficial agreements. * Collaborative and solution‑oriented approach, showing initiative, ownership, and a genuine desire to contribute positively to team performance and customer success.
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Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
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Ons Customer Service team ondersteunt je waar nodig. * Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
Ons Customer Service team ondersteunt je waar nodig. * Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
NEW
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
NEW
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
NEW
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
NEW
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
NEW
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
NEW
Identify and analyze data sources to uncover cybercrime patterns and trends targeting our services and customers This role will focus on proactive, technical investigations of cyberattacks, fraud and scams, and other online threats directed at Microsoft's customers and democratic institutions or abusing Microsoft's products or services, including those leveraging Artificial Intelligence (AI) technology for malicious motives. Microsoft's DCU is a global team of attorneys, investigators, and analysts committed to leading the fight against cybercrime to protect our customers and promote global trust in Microsoft. DCU sits in Customer Security & Trust (CST) within Microsoft's Corporate, External, and Legal Affairs (CELA). You will serve as one of DCU's investigative experts on cybercrime detection, identifying and mapping malicious technical infrastructure, preventing unauthorized access and ...
Identify and analyze data sources to uncover cybercrime patterns and trends targeting our services and customers This role will focus on proactive, technical investigations of cyberattacks, fraud and scams, and other online threats directed at Microsoft's customers and democratic institutions or abusing Microsoft's products or services, including those leveraging Artificial Intelligence (AI) technology for malicious motives. Microsoft's DCU is a global team of attorneys, investigators, and analysts committed to leading the fight against cybercrime to protect our customers and promote global trust in Microsoft. DCU sits in Customer Security & Trust (CST) within Microsoft's Corporate, External, and Legal Affairs (CELA). You will serve as one of DCU's investigative experts on cybercrime detection, identifying and mapping malicious technical infrastructure, preventing unauthorized access and ...
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Solution Selling: Understand customer needs and effectively position cloud managed services solutions, including cloud infrastructure management, application modernization, cybersecurity, and data analytics. * Market Knowledge: Stay informed about the latest cloud technologies, market trends, and competitive landscape, with a focus on the Belgium market. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery.
Solution Selling: Understand customer needs and effectively position cloud managed services solutions, including cloud infrastructure management, application modernization, cybersecurity, and data analytics. * Market Knowledge: Stay informed about the latest cloud technologies, market trends, and competitive landscape, with a focus on the Belgium market. * Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery.
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Staying abreast of current and pending employment laws and market trends while supporting strategic initiatives of the firm's management committees by developing and maintaining relationships with office leadership and recommending changes to enhance the firm's competitive edge * Possess the ability to work in a team environment with a customer-service focus
Staying abreast of current and pending employment laws and market trends while supporting strategic initiatives of the firm's management committees by developing and maintaining relationships with office leadership and recommending changes to enhance the firm's competitive edge * Possess the ability to work in a team environment with a customer-service focus
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Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
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Provide strategic direction to other and on specific issues and trends in cybersecurity, including AI security, and related legal compliance that will impact Microsoft's businesses, our customers, and our ecosystem. The Microsoft Corporate, Legal, and External Affairs (CELA) department seeks a highly motivated, experienced attorney based in Europe to join its Customer Security and Trust organization's Cybersecurity Regulatory Affairs Team. Ability to creatively problem-solve with a focus on achieving results that both benefit our business and maintain the trust of our customers and partners.
Provide strategic direction to other and on specific issues and trends in cybersecurity, including AI security, and related legal compliance that will impact Microsoft's businesses, our customers, and our ecosystem. The Microsoft Corporate, Legal, and External Affairs (CELA) department seeks a highly motivated, experienced attorney based in Europe to join its Customer Security and Trust organization's Cybersecurity Regulatory Affairs Team. Ability to creatively problem-solve with a focus on achieving results that both benefit our business and maintain the trust of our customers and partners.
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
NEW
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
NEW
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
Ons Customer Service team ondersteunt je waar nodig. o Je bent leergierig en blijft op de hoogte van de trends & evoluties in jouw vakgebied.
NEW