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15 results for Customer Success jobs in La Louvière within a 30 km radius
As a Customer Success Manager, you'll be at the heart of our customer relationships. * Build and execute proactive success plans to drive customer engagement and retention * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - Your mission is to ensure our clients maximize value from our products, achieve measurable success, and grow with us. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Analyze product usage and success metrics to recommend improvements * Collaborate cross-functionally with Product, Sales, and Marketing teams to deliver customer feedback and shape product roadmaps * Champion the voice of the customer internally and help shape an outstanding customer experience
As a Customer Success Manager, you'll be at the heart of our customer relationships. * Build and execute proactive success plans to drive customer engagement and retention * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - Your mission is to ensure our clients maximize value from our products, achieve measurable success, and grow with us. From onboarding new customers to guiding them through strategic use cases and identifying growth opportunities, you'll be a trusted advisor and internal advocate. * Analyze product usage and success metrics to recommend improvements * Collaborate cross-functionally with Product, Sales, and Marketing teams to deliver customer feedback and shape product roadmaps * Champion the voice of the customer internally and help shape an outstanding customer experience
As a Customer Success Specialist, you'll work behind the scenes to ensure our Customer Success Managers can deliver a seamless and impactful experience to Verbolia's clients. * Assist Customer Success Managers with product configuration, data quality checks, and performance monitoring * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience - You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing)
As a Customer Success Specialist, you'll work behind the scenes to ensure our Customer Success Managers can deliver a seamless and impactful experience to Verbolia's clients. * Assist Customer Success Managers with product configuration, data quality checks, and performance monitoring * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience - You'll collaborate with internal teams, support onboarding processes, monitor performance data, and contribute to process improvements that drive customer satisfaction and retention. * Set up and configure new customer accounts during the onboarding phase * 2+ years of experience in a Customer Support, Onboarding, or Operations role (ideally within SaaS or digital marketing)
The Product team at Verbolia plays a central role in connecting the dots across the company to build the right product, working closely with IT, Customer Success, Sales, and Marketing. * Conduct discovery, validate hypotheses, and work with IT and Customer Success to solve user pain points with innovative solutions. * Together with the rest of the product team, manage multiple stakeholders—including IT, Customer Success, Sales, and Marketing—by facilitating clear communication and alignment to ensure successful product delivery. You are passionate about delivering value to customers through high-quality, user-friendly products and features. * Connect with customers to understand needs and challenges. * Translate customer requirements into actionable product specifications, ensuring technical feasibility and seamless integration.
The Product team at Verbolia plays a central role in connecting the dots across the company to build the right product, working closely with IT, Customer Success, Sales, and Marketing. * Conduct discovery, validate hypotheses, and work with IT and Customer Success to solve user pain points with innovative solutions. * Together with the rest of the product team, manage multiple stakeholders—including IT, Customer Success, Sales, and Marketing—by facilitating clear communication and alignment to ensure successful product delivery. You are passionate about delivering value to customers through high-quality, user-friendly products and features. * Connect with customers to understand needs and challenges. * Translate customer requirements into actionable product specifications, ensuring technical feasibility and seamless integration.
collaborate closely with Customer Success and Sales to implement test strategies and make sure learnings are shared across the whole company. Since our founding in 2018, Verbolia has experienced rapid international growth and achieved remarkable success. For our new product called Vmax, we're looking for an Ecommerce Conversion Rate Optimization Manager to help our customers, which are large e-commerce websites, drive paid campaigns' conversion rates and profitability. * use your analytics expertise to conduct experiments and analyse results for our customers. * plan, prioritise, and manage A/B tests, multivariate tests, and other experimentation initiatives to validate hypotheses and drive continuous improvement for our customers. * collaborate closely with Product to make sure Vmax provides our customers with the needed web analytics, heatmaps and merchandising insights ...
collaborate closely with Customer Success and Sales to implement test strategies and make sure learnings are shared across the whole company. Since our founding in 2018, Verbolia has experienced rapid international growth and achieved remarkable success. For our new product called Vmax, we're looking for an Ecommerce Conversion Rate Optimization Manager to help our customers, which are large e-commerce websites, drive paid campaigns' conversion rates and profitability. * use your analytics expertise to conduct experiments and analyse results for our customers. * plan, prioritise, and manage A/B tests, multivariate tests, and other experimentation initiatives to validate hypotheses and drive continuous improvement for our customers. * collaborate closely with Product to make sure Vmax provides our customers with the needed web analytics, heatmaps and merchandising insights ...
No match yet? There are 11 more jobs that could match your search
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Digital Customer Journey Expert
Digital Customer Journey Expert
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Partially remote
Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
Als Digital Customer Journey Analyst bouw je mee aan slimme, gepersonaliseerde klantinteracties binnen Colruyt Group. Je werkt in het Customer Activation Service Center, analyseert noden, vertaalt deze naar vereisten en optimaliseert campagnes op basis van data. Vanuit het Customer Activation Service Center werk je op het snijvlak van marketing, data en technologie. * Je werkt customer journeys uit tot op functioneel niveau en vertaalt deze naar een duidelijke productiebriefing voor onze development teams. Ervaring met Customer Data Platforms en datamodellen is een sterke troef. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
Als Digital Customer Journey Analyst bouw je mee aan slimme, gepersonaliseerde klantinteracties binnen Colruyt Group. Je werkt in het Customer Activation Service Center, analyseert noden, vertaalt deze naar vereisten en optimaliseert campagnes op basis van data. Vanuit het Customer Activation Service Center werk je op het snijvlak van marketing, data en technologie. * Je werkt customer journeys uit tot op functioneel niveau en vertaalt deze naar een duidelijke productiebriefing voor onze development teams. Ervaring met Customer Data Platforms en datamodellen is een sterke troef. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
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A full-time, impactful role where your entrepreneurship, initiative, and sales skills define success.
A full-time, impactful role where your entrepreneurship, initiative, and sales skills define success.
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Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group.
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Avec plus de 5 000 collaborateurs, XLG est une véritable success story belge.
Avec plus de 5 000 collaborateurs, XLG est une véritable success story belge.
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Avec plus de 6 000 collaborateurs, XLG est une véritable success story belge.
Avec plus de 6 000 collaborateurs, XLG est une véritable success story belge.
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Influence to be success through others.
Influence to be success through others.
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Continuous improvement and customer-centric thinking, but balanced with an ability to challenge legacy landscape
Continuous improvement and customer-centric thinking, but balanced with an ability to challenge legacy landscape
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Nos quatre valeurs principales nous poussent chaque jour à donner le meilleur de nous-mêmes pour nos clients, tout en collaborant efficacement avec nos collègues: Customer First, Integrity, Courage et One AXA
Nos quatre valeurs principales nous poussent chaque jour à donner le meilleur de nous-mêmes pour nos clients, tout en collaborant efficacement avec nos collègues: Customer First, Integrity, Courage et One AXA
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Respond to customer-specific technical questions for the sales team and assist customer service in maintaining appropriate customer technical notes in SAP to ensure clear shipping instructions. * Responsive and customer-focused.
Respond to customer-specific technical questions for the sales team and assist customer service in maintaining appropriate customer technical notes in SAP to ensure clear shipping instructions. * Responsive and customer-focused.
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Inspiration & trust for our customers
Inspiration & trust for our customers
13 exact matches jobs are outside your preferred location
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Dan is de rol van Customer Service & Control Room Operator jou op het lijf geschreven! Als Customer Service & Control Room Operator combineer je twee cruciale taken: het in real-time van klanten in onze parkings én het beantwoorden van klantvragen via onze verschillende servicekanalen. Customer Service & administratieve opvolging * Je combineert een ASO diploma met ervaring in customer service, contactcenter, dispatching, monitoring of operationele ondersteuning. Word jij Customer Service & Control Room Operator bij Q-Park?
Dan is de rol van Customer Service & Control Room Operator jou op het lijf geschreven! Als Customer Service & Control Room Operator combineer je twee cruciale taken: het in real-time van klanten in onze parkings én het beantwoorden van klantvragen via onze verschillende servicekanalen. Customer Service & administratieve opvolging * Je combineert een ASO diploma met ervaring in customer service, contactcenter, dispatching, monitoring of operationele ondersteuning. Word jij Customer Service & Control Room Operator bij Q-Park?
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Work with Marketing on targeted campaigns and growth experiments; ensure seamless onboarding with Customer Success. * Secure customer satisfaction and long-term usage through close collaboration with Customer Success and B2B Ops.
Work with Marketing on targeted campaigns and growth experiments; ensure seamless onboarding with Customer Success. * Secure customer satisfaction and long-term usage through close collaboration with Customer Success and B2B Ops.
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Notre équipe Customer Service vous apporte le soutien nécessaire.
Notre équipe Customer Service vous apporte le soutien nécessaire.
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To strengthen our sales team, we are looking for a committed Junior Sales Manager (m/f/d) who will inspire our customers, open up new markets and actively shape our growth. * As a sales personality, you will independently build up your customer base in our target markets of food, e-commerce, retail, logistics and industry * You will be responsible for your own sales budget and acquisition of new customers * You will visit customers for the purpose of consulting and order negotiations * Experience in customer acquisition and expanding customer potential
To strengthen our sales team, we are looking for a committed Junior Sales Manager (m/f/d) who will inspire our customers, open up new markets and actively shape our growth. * As a sales personality, you will independently build up your customer base in our target markets of food, e-commerce, retail, logistics and industry * You will be responsible for your own sales budget and acquisition of new customers * You will visit customers for the purpose of consulting and order negotiations * Experience in customer acquisition and expanding customer potential
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Maintain and expand relationships with key customers in the chemical distribution sector. * Collaborate with internal teams to ensure customer satisfaction and successful order fulfillment.
Maintain and expand relationships with key customers in the chemical distribution sector. * Collaborate with internal teams to ensure customer satisfaction and successful order fulfillment.
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He/she advises customers and prospects by identifying their needs in order to offer them a suitable solution. * He/she develops the customer portfolio in the whole Walloon area. * Advising end customers, , and specialist . * Updating data in CRM_SAP Cloud for Customers on a weekly basis. * Excellent customer relations skills * Entrepreneurial in his/her sector (with customers and with distributors)
He/she advises customers and prospects by identifying their needs in order to offer them a suitable solution. * He/she develops the customer portfolio in the whole Walloon area. * Advising end customers, , and specialist . * Updating data in CRM_SAP Cloud for Customers on a weekly basis. * Excellent customer relations skills * Entrepreneurial in his/her sector (with customers and with distributors)
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Together with your team, you safeguard the legal interests of the company vis-à-vis customers, partners, and suppliers.
Together with your team, you safeguard the legal interests of the company vis-à-vis customers, partners, and suppliers.
The Marketing Manager works closely with the team, the business and customers, turning marketing into a tangible driver of growth. * Take ownership of webshop sales and first-line customer contacts.
The Marketing Manager works closely with the team, the business and customers, turning marketing into a tangible driver of growth. * Take ownership of webshop sales and first-line customer contacts.
With production sites in two European countries, the company delivers premium, design‑led products to professional customers.
With production sites in two European countries, the company delivers premium, design‑led products to professional customers.
Strong prospecting process to uncover the immediate value DataCamp delivers, showcasing our commitment to empowering customers for sustained success on their data fluency journey - DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. * Building Relationships: Become familiar with customer processes and challenges, ensuring meaningful questions are posed and answered. * Sales Strategy Execution: Gain valuable insights into customer strategies, priorities, needs, and organizational structure. About youAt DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. * A track record of success in driving consistent activity, pipeline development, and quota achievement
Strong prospecting process to uncover the immediate value DataCamp delivers, showcasing our commitment to empowering customers for sustained success on their data fluency journey - DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. * Building Relationships: Become familiar with customer processes and challenges, ensuring meaningful questions are posed and answered. * Sales Strategy Execution: Gain valuable insights into customer strategies, priorities, needs, and organizational structure. About youAt DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. * A track record of success in driving consistent activity, pipeline development, and quota achievement