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Work from home options
Commute time
Application method
Job language
Skills
Categories
Sectors
Regions
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Type of Contract
Type of Work
Locations
- Antwerp
- Brussels
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- Hasselt
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440 results for Customer Requests jobs
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Handle internal sales processes and respond to customer requests (e.g., samples, documentation, surveys) * Manage a dedicated customer portfolio and act as the primary contact for sales escalations * Build and maintain strong relationships with customers and internal teams * Collaborate with Customer Service, Supply Chain, and Receivables to meet customer needs - Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others.
Handle internal sales processes and respond to customer requests (e.g., samples, documentation, surveys) * Manage a dedicated customer portfolio and act as the primary contact for sales escalations * Build and maintain strong relationships with customers and internal teams * Collaborate with Customer Service, Supply Chain, and Receivables to meet customer needs - Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others.
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Provide clear answers to customer requests' (general questions, prices…) The role of Customer Care Agent means offering efficient, quick, and friendly service to customers. Building strong relationships with the customer as well with internal is crucial. The CCA operates in a shared mailbox shared with your colleagues of customer care and works closely together. * Send order confirmations to customers * Coordinate the customization and personalization requests and work closely together with the design department * Coordinate samples requests * Investigating complaints, help determine the root cause and communicate back to customers in a timely manner according to the SLA in close cooperation with the QA department. * Experience in a customer-centric environment * Experience as customer service is a plus * Customer orientation and always maintain a positive and friendly tone with customers
Provide clear answers to customer requests' (general questions, prices…) The role of Customer Care Agent means offering efficient, quick, and friendly service to customers. Building strong relationships with the customer as well with internal is crucial. The CCA operates in a shared mailbox shared with your colleagues of customer care and works closely together. * Send order confirmations to customers * Coordinate the customization and personalization requests and work closely together with the design department * Coordinate samples requests * Investigating complaints, help determine the root cause and communicate back to customers in a timely manner according to the SLA in close cooperation with the QA department. * Experience in a customer-centric environment * Experience as customer service is a plus * Customer orientation and always maintain a positive and friendly tone with customers
Processing customer requests/comments via email and other tools (ALD CAR, SF). With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. * Administrative management of sales files from A to Z: (document control, VAT control, ...
Processing customer requests/comments via email and other tools (ALD CAR, SF). With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. * Administrative management of sales files from A to Z: (document control, VAT control, ...
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. This includes a mix of administrative accuracy, financial control, customer contact, and commercial support.
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. This includes a mix of administrative accuracy, financial control, customer contact, and commercial support.
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You ensure the operational follow-up of customer and prospect requests in coordination with internal teams.
You ensure the operational follow-up of customer and prospect requests in coordination with internal teams.
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You analyze customer requests, identify needs, and offer effective solutions - Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. Your support ensures an outstanding customer experience and directly contributes to strengthening the SIXT brand. If you are passionate about customer service and want to help revolutionize car sharing, we look forward to your application! * You provide excellent customer service and ensure a positive experience in every interaction
You analyze customer requests, identify needs, and offer effective solutions - Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. Your support ensures an outstanding customer experience and directly contributes to strengthening the SIXT brand. If you are passionate about customer service and want to help revolutionize car sharing, we look forward to your application! * You provide excellent customer service and ensure a positive experience in every interaction
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To follow and take care of the implementation of the customer requests, considering the possibilities and the financial interests of our company. * Respond to ad hoc customer requests, with prior internal consultation (Operations) and involve line management in the event of non-standard requests. * Once Tender is won, organize the start up and then assure the follow up of the customer. * Participate in the analysis of the customer's culture, market positioning, priorities and needs in collaboration with the . * Ensure all local contacts with the customer, escalate to your hierarchy in case of major issues. * Coordinate, organize and attend all commercial events for customers (audits, meetings, guided tours, meal presentations, production launches, ...). * Establish and update the price list annually or as needed for each customer. * Receive the complaint directly from the customer.
To follow and take care of the implementation of the customer requests, considering the possibilities and the financial interests of our company. * Respond to ad hoc customer requests, with prior internal consultation (Operations) and involve line management in the event of non-standard requests. * Once Tender is won, organize the start up and then assure the follow up of the customer. * Participate in the analysis of the customer's culture, market positioning, priorities and needs in collaboration with the . * Ensure all local contacts with the customer, escalate to your hierarchy in case of major issues. * Coordinate, organize and attend all commercial events for customers (audits, meetings, guided tours, meal presentations, production launches, ...). * Establish and update the price list annually or as needed for each customer. * Receive the complaint directly from the customer.
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For the Service after Sales Team based in the European Head office in Belgium (Oudenaarde), Samsonite is currently looking for an enthusiastic Customer Service Assistant. In this role, you will become part of a dynamic team that constantly strives for customer satisfaction and loyalty throughout the full customer journey. You will work closely together with the Customer service teams in our local offices, but also with our repair centers and the logistics department, and with the central IT/Digital team, with the aim to ensure smooth operations. * Answer in a clear and efficient way to any queries from customers and end consumers. This role demands a blend of effective communication, problem-solving abilities, and a customer-centric mindset to ensure each customer feels valued and supported. * Be open to familiarize themselves with common customer service software and ...
For the Service after Sales Team based in the European Head office in Belgium (Oudenaarde), Samsonite is currently looking for an enthusiastic Customer Service Assistant. In this role, you will become part of a dynamic team that constantly strives for customer satisfaction and loyalty throughout the full customer journey. You will work closely together with the Customer service teams in our local offices, but also with our repair centers and the logistics department, and with the central IT/Digital team, with the aim to ensure smooth operations. * Answer in a clear and efficient way to any queries from customers and end consumers. This role demands a blend of effective communication, problem-solving abilities, and a customer-centric mindset to ensure each customer feels valued and supported. * Be open to familiarize themselves with common customer service software and ...
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Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. * Work closely with marketing, product development, and customer service teams; * Provide feedback to improve product offerings and customer satisfaction.
Additionally, the Key Account Manager collaborates with other departments, such as marketing and customer success, to ensure client satisfaction and retention. * Work closely with marketing, product development, and customer service teams; * Provide feedback to improve product offerings and customer satisfaction.
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Write the IC design specification and ensure a timely update in case of customer change requests * Be the technical point of contact for the customer
Write the IC design specification and ensure a timely update in case of customer change requests * Be the technical point of contact for the customer
No match yet? There are 430 more jobs that could match your search
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Mazda Motor Logistics Europe (MLE) is responsible for distributing cars and parts to our European customers as quickly and efficiently as possible. At present MLE is implementing plans to respond even faster, sharper and more efficient to the increasing demand of our customers. Leading the MLE CRC team being responsible for the customer inquiries/complaints from the markets of France, Belgium and Netherlands, including goodwill sign off, reporting and coordination of tasks between internal departments, and customers. Standardise customer handling processes for the three markets, following up critical escalated customer cases as well as by implementing a management reporting system to identify trends and develop measures. Manage the MLE CRC team as well as customer satisfaction initiatives / processes to ensure that customer satisfaction levels are on target
Mazda Motor Logistics Europe (MLE) is responsible for distributing cars and parts to our European customers as quickly and efficiently as possible. At present MLE is implementing plans to respond even faster, sharper and more efficient to the increasing demand of our customers. Leading the MLE CRC team being responsible for the customer inquiries/complaints from the markets of France, Belgium and Netherlands, including goodwill sign off, reporting and coordination of tasks between internal departments, and customers. Standardise customer handling processes for the three markets, following up critical escalated customer cases as well as by implementing a management reporting system to identify trends and develop measures. Manage the MLE CRC team as well as customer satisfaction initiatives / processes to ensure that customer satisfaction levels are on target
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With our 59 business units we guarantee a local approach, close to our customers. Thanks to our technical expertise and years of experience, we understand their needs, which enables us to anticipate on any request. We work as a real partner and support our customers by offering increasingly innovative solutions & services, from design to implementation, operation and maintenance for all their projects in the industry, infrastructure, ICT and service sector.
With our 59 business units we guarantee a local approach, close to our customers. Thanks to our technical expertise and years of experience, we understand their needs, which enables us to anticipate on any request. We work as a real partner and support our customers by offering increasingly innovative solutions & services, from design to implementation, operation and maintenance for all their projects in the industry, infrastructure, ICT and service sector.
Management information to support our customers and maintain compliance across the markets and segments we - The support provides our and customers in the safe cradle-to-grave handling of our products as * Communication: Provide tailored communication to internal and external customers. * Product Management: Process product management of change requests and perform product registrations in national registers. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others.
Management information to support our customers and maintain compliance across the markets and segments we - The support provides our and customers in the safe cradle-to-grave handling of our products as * Communication: Provide tailored communication to internal and external customers. * Product Management: Process product management of change requests and perform product registrations in national registers. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others.
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Coordinate and follow up on change requests (control of changes) Plan, coordinate, and manage all external audits (certification audits & customer audits)
Coordinate and follow up on change requests (control of changes) Plan, coordinate, and manage all external audits (certification audits & customer audits)
Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Build and maintain strong customer relationships to enhance loyalty and retention. * Deliver product training and education to maximize customer value.
Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Build and maintain strong customer relationships to enhance loyalty and retention. * Deliver product training and education to maximize customer value.
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Process sample requests and keep customer data up to date
Process sample requests and keep customer data up to date
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You play a crucial role in delivering high-quality technical service to our customers and ensuring the reliability of our solutions in the field. You represent Securitas Technology directly at customer sites and therefore contribute significantly to our professional image. * Coordinate planning with customers when needed and escalate delays proactively. Customer Interaction * Provide clear communication and support to customers during onsite interventions. * Request materials on time and follow up on deliveries. You will work daily with Dutch-speaking customers, local contractors, colleagues, and documentation. * Customer-oriented and service-minded.
You play a crucial role in delivering high-quality technical service to our customers and ensuring the reliability of our solutions in the field. You represent Securitas Technology directly at customer sites and therefore contribute significantly to our professional image. * Coordinate planning with customers when needed and escalate delays proactively. Customer Interaction * Provide clear communication and support to customers during onsite interventions. * Request materials on time and follow up on deliveries. You will work daily with Dutch-speaking customers, local contractors, colleagues, and documentation. * Customer-oriented and service-minded.
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Be the first point of contact for technical questions and support requests * Analyse customer issues * Guide customers in the smooth use of hsbcad products * You're structured, organized, and customer-oriented
Be the first point of contact for technical questions and support requests * Analyse customer issues * Guide customers in the smooth use of hsbcad products * You're structured, organized, and customer-oriented
Founded in 2016, by manned aviation pilots, at the request of medical doctors, we set out to save lives. Transport by drone from place A to B: our customers load & unload our automated cargo drones - A good collaboration with the customers is important Responsibilities include remotely piloting drones, both at customer site and centrally.
Founded in 2016, by manned aviation pilots, at the request of medical doctors, we set out to save lives. Transport by drone from place A to B: our customers load & unload our automated cargo drones - A good collaboration with the customers is important Responsibilities include remotely piloting drones, both at customer site and centrally.
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Quantify customer impact of feature deliveries and measure product KPIs * Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget
Quantify customer impact of feature deliveries and measure product KPIs * Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget
We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. You may request access, deletion, or exercise other CCPA rights at or via our Axon Privacy Web Form.
We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. You may request access, deletion, or exercise other CCPA rights at or via our Axon Privacy Web Form.
We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. You may request access, deletion, or exercise other CCPA rights at or via our Axon Privacy Web Form.
We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. You may request access, deletion, or exercise other CCPA rights at or via our Axon Privacy Web Form.
We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. You may request access, deletion, or exercise other CCPA rights at or via our Axon Privacy Web Form.
We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. You may request access, deletion, or exercise other CCPA rights at or via our Axon Privacy Web Form.
We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. You may request access, deletion, or exercise other CCPA rights at or via our Axon Privacy Web Form.
We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. You may request access, deletion, or exercise other CCPA rights at or via our Axon Privacy Web Form.
We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. You may request access, deletion, or exercise other CCPA rights at or via our Axon Privacy Web Form.
We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. You may request access, deletion, or exercise other CCPA rights at or via our Axon Privacy Web Form.
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