Lead regular customer meetings on quality performance , reviewing performance metrics, trends, risks and opportunities, projects and collaboration . * Drive growth by representing Q&FS during customer projects, innovation initiatives and technical discussions in close cooperation with Commercial, CI&TS, and regulatory teams. The Customer Relations Manager Europe is the Quality & Food Safety interface between Barry Callebaut and its key customers, ensuring alignment between customer expectations and the company's global FSQR standards and operational capabilities. In this role, he/she drives consistent implementation of customer quality requirements across BC sites and functions. This role is critical in building long-term customer trust and relationships by enabling customer solutions in collaboration with CI&TS, commercial teams, and supply chain and by ...
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