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18 results for Customer Operations Manager jobs in Vilvoorde within a 30 km radius
No match yet? There are 18 more jobs that could match your search
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As Operations Manager Planning (M/F/X), you are responsible for efficiently managing and developing the activities within your department. * You ensure smooth communication within the department and with other departments such as Operations, Customer Services, etc. You guarantee that inspections, audits, and other services are always scheduled efficiently, to high quality standards, and in line with customer agreements. In this central role, you combine strategic insight with operational leadership, managing a number of and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. * You ensure an optimal and future-oriented approach to capacity issues, balancing efficiency with customer needs.
As Operations Manager Planning (M/F/X), you are responsible for efficiently managing and developing the activities within your department. * You ensure smooth communication within the department and with other departments such as Operations, Customer Services, etc. You guarantee that inspections, audits, and other services are always scheduled efficiently, to high quality standards, and in line with customer agreements. In this central role, you combine strategic insight with operational leadership, managing a number of and Planning Experts, with whom you work daily to deliver optimal service, high customer satisfaction, and continuous improvement. You combine strategic insight with operational leadership, ensuring efficiency, quality, and customer focus in all planning processes. * You ensure an optimal and future-oriented approach to capacity issues, balancing efficiency with customer needs.
We are now looking for an Operations Manager US to help strengthen our operational backbone, to ensure that Sitemark's fast growth is supported by efficient, scalable, and reliable processes. * Oversee customer operations, from booking to delivery, ensuring excellence and satisfaction with the help of internal and external . * Project manage field operations, addressing issues promptly and maintaining customer communication. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting and minimizing support requests. * Establish and manage a self-sustaining customer support system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Build and maintain strong customer relationships to enhance loyalty and retention.
We are now looking for an Operations Manager US to help strengthen our operational backbone, to ensure that Sitemark's fast growth is supported by efficient, scalable, and reliable processes. * Oversee customer operations, from booking to delivery, ensuring excellence and satisfaction with the help of internal and external . * Project manage field operations, addressing issues promptly and maintaining customer communication. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting and minimizing support requests. * Establish and manage a self-sustaining customer support system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Build and maintain strong customer relationships to enhance loyalty and retention.
Demonstrate strong business acumen and a commercial mindset to ensure operations effectively support Sitemark's growth and customer success. We are now looking for a Head of Operations to strengthen our operational backbone, working closely with the and leadership team to ensure that Sitemark's fast growth is supported by efficient, scalable, and reliable processes. As Head of Operations, you will be the driving force behind the day-to-day effectiveness of our business. * Own P&L responsibility for the operations function, ensuring financial performance aligns with company targets. * Drive compliance, contract management, and risk monitoring in daily operations. * Be a hands-on leader: building, improving, and fixing processes while mentoring an operations team. * 7+ years of experience in Operations, Business Management, or Program Management in a scale-up, SaaS, or renewable ...
Demonstrate strong business acumen and a commercial mindset to ensure operations effectively support Sitemark's growth and customer success. We are now looking for a Head of Operations to strengthen our operational backbone, working closely with the and leadership team to ensure that Sitemark's fast growth is supported by efficient, scalable, and reliable processes. As Head of Operations, you will be the driving force behind the day-to-day effectiveness of our business. * Own P&L responsibility for the operations function, ensuring financial performance aligns with company targets. * Drive compliance, contract management, and risk monitoring in daily operations. * Be a hands-on leader: building, improving, and fixing processes while mentoring an operations team. * 7+ years of experience in Operations, Business Management, or Program Management in a scale-up, SaaS, or renewable ...
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The Project Manager – Operations Transformation and Key Group Projects independently owns and manages projects to either develop new methods and processes, or implement them with the Business Leaders in the Eurofins network. The team implements transformative and strategic projects to improve the performance of Eurofins laboratories and supports operations across the Eurofins network. to the quantitative analysis of the business and operations. Relevant experience includes business consulting, internal consulting, operational business improvement, process engineering, or operations management, etc. Formal project management experience and/or formal business controlling experience are a strong plus. * Strong interpersonal skills (e.g. oral and written communication, presentation skills), as this role will interface significantly with operations and experts to carry out our projects.
The Project Manager – Operations Transformation and Key Group Projects independently owns and manages projects to either develop new methods and processes, or implement them with the Business Leaders in the Eurofins network. The team implements transformative and strategic projects to improve the performance of Eurofins laboratories and supports operations across the Eurofins network. to the quantitative analysis of the business and operations. Relevant experience includes business consulting, internal consulting, operational business improvement, process engineering, or operations management, etc. Formal project management experience and/or formal business controlling experience are a strong plus. * Strong interpersonal skills (e.g. oral and written communication, presentation skills), as this role will interface significantly with operations and experts to carry out our projects.
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Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. You collect market, competitor and customer information, provided by the Market Manager on your request as input for the business case and market potential. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. As Innovation Manager you manage the development and lifecycle of specific products or services within the division Industrial Services. You ensure that your product portfolio is actively promoted by marketing, sales and customer service.
Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. You collect market, competitor and customer information, provided by the Market Manager on your request as input for the business case and market potential. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. As Innovation Manager you manage the development and lifecycle of specific products or services within the division Industrial Services. You ensure that your product portfolio is actively promoted by marketing, sales and customer service.
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Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Vakverantwoordelijke Contactcenter ¿ Strategisch Workforce Management & Agile
Colruyt NV (Colruyt Group)
EDINGENSESTEENWEG 1500 HALLE
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group. * Variatie: Samenwerking met multidisciplinaire teams binnen IT, operations en andere VAKcentra.
Agile werkvormen implementeren: begeleiden van backlogmanagement, refinements, sprintplanningen en retrospectives op maat van Customer Services. * Impact en verantwoordelijkheid: Een rol met een strategische impact binnen Customer Services en Colruyt Group. * Variatie: Samenwerking met multidisciplinaire teams binnen IT, operations en andere VAKcentra.
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Through close partnerships with our customers, we deliver value, cutting-edge services, and premium products that support sustainable growth across the continent. * A corporate culture based on team spirit, customer satisfaction, and operational excellence
Through close partnerships with our customers, we deliver value, cutting-edge services, and premium products that support sustainable growth across the continent. * A corporate culture based on team spirit, customer satisfaction, and operational excellence
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Je maakt deel uit van een multidisciplinair team waarin Finance nauw samenwerkt met operations, sales en IT. * Brengt accounting, operations en sales samen in één coherente en betrouwbare managementrapportage.
Je maakt deel uit van een multidisciplinair team waarin Finance nauw samenwerkt met operations, sales en IT. * Brengt accounting, operations en sales samen in één coherente en betrouwbare managementrapportage.
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Om deze volgende fase te realiseren, zoekt de organisatie geen klassieke manager, maar een Commercial Lead die samen met de het bedrijf verder uitbouwt en structureert. * Professionaliseren van interne werking (sales, operations, technical support) via structuur, processen en duidelijke prioriteiten
Om deze volgende fase te realiseren, zoekt de organisatie geen klassieke manager, maar een Commercial Lead die samen met de het bedrijf verder uitbouwt en structureert. * Professionaliseren van interne werking (sales, operations, technical support) via structuur, processen en duidelijke prioriteiten
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Easy Apply
As Business Development Manager you will be responsible for identifying and exploring strategic business development opportunities within the Bioanalysis division to maximize organization growth. * Actively prospecting new customers and new business opportunities worldwide and develop new opportunities with existing clients on Preclinical (GLP) and Clinical (GCLP) Bioanalytical projects. with your extensive knowledge of current market evolutions and conditions you will be responsible for the growth of our Bioanalysis Business with both new and existing customers, with an emphasis on customer satisfaction and repeat business; * Represent customer needs to internal functional departments and follow up on the proposal and contract development process;
As Business Development Manager you will be responsible for identifying and exploring strategic business development opportunities within the Bioanalysis division to maximize organization growth. * Actively prospecting new customers and new business opportunities worldwide and develop new opportunities with existing clients on Preclinical (GLP) and Clinical (GCLP) Bioanalytical projects. with your extensive knowledge of current market evolutions and conditions you will be responsible for the growth of our Bioanalysis Business with both new and existing customers, with an emphasis on customer satisfaction and repeat business; * Represent customer needs to internal functional departments and follow up on the proposal and contract development process;
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Samenwerking met operations voor kostenbewaking;
Samenwerking met operations voor kostenbewaking;
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As Real Estate Management Specialist, you will develop, implement, and adapt facility and property management standards to ensure safe, compliant, sustainable, innovative, and cost efficient operations. As part of our Real Estate team, you will help us develop, maintain, and improve our buildings—ensuring they are safe, sustainable, and future ready for our customers and co workers across both Belgium and the Netherlands.
As Real Estate Management Specialist, you will develop, implement, and adapt facility and property management standards to ensure safe, compliant, sustainable, innovative, and cost efficient operations. As part of our Real Estate team, you will help us develop, maintain, and improve our buildings—ensuring they are safe, sustainable, and future ready for our customers and co workers across both Belgium and the Netherlands.
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As a Global Practice Manager for a renowned consulting firm in Brussels, you will be at the core of global practices, collaborating directly with and to structure operations, optimize performance, and support strategic initiatives. Are you interested in becoming a Global Practice Manager? Join a renowned consulting firm to optimize operations, support strategic initiatives, and drive impactful results worldwide.
As a Global Practice Manager for a renowned consulting firm in Brussels, you will be at the core of global practices, collaborating directly with and to structure operations, optimize performance, and support strategic initiatives. Are you interested in becoming a Global Practice Manager? Join a renowned consulting firm to optimize operations, support strategic initiatives, and drive impactful results worldwide.
We are seeking a detail-oriented Business Controller to oversee our financial operations and contract management. This role combines financial responsibilities with legal oversight to ensure smooth business operations, proper revenue collection, and contractual compliance. * Review and manage all contracts (customers, partners, suppliers, employees) * 3+ years of experience in financial operations and/or contract management
We are seeking a detail-oriented Business Controller to oversee our financial operations and contract management. This role combines financial responsibilities with legal oversight to ensure smooth business operations, proper revenue collection, and contractual compliance. * Review and manage all contracts (customers, partners, suppliers, employees) * 3+ years of experience in financial operations and/or contract management
As a Cyber Strategy & Architecture Manager at NVISO, you will lead our team of CISO/ISO consultants while actively contributing to client projects. * Holding steering committees at the customer with relevant stakeholders to guide & adapt the security program, where needed. * Professional certifications such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), ISO27001 Implementer/Auditor or equivalent are strongly preferred.
As a Cyber Strategy & Architecture Manager at NVISO, you will lead our team of CISO/ISO consultants while actively contributing to client projects. * Holding steering committees at the customer with relevant stakeholders to guide & adapt the security program, where needed. * Professional certifications such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), ISO27001 Implementer/Auditor or equivalent are strongly preferred.
The team's primary mission is to define, govern and implement programmes to ensure harmonisation, standardisation and optimisation of Eurofins companies' operations. Conduct cost analyses to identify and correct low margin services – With financial and operation data obtained from the laboratory, the PIP team modelled how P&L costs are absorbed by each test.
The team's primary mission is to define, govern and implement programmes to ensure harmonisation, standardisation and optimisation of Eurofins companies' operations. Conduct cost analyses to identify and correct low margin services – With financial and operation data obtained from the laboratory, the PIP team modelled how P&L costs are absorbed by each test.
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You will lead and inspire your team to ensure exceptional customer experience and a high level of commitment from each member. * Passion for customer relations You are passionate about customer satisfaction and want to offer an exceptional experience to every customer
You will lead and inspire your team to ensure exceptional customer experience and a high level of commitment from each member. * Passion for customer relations You are passionate about customer satisfaction and want to offer an exceptional experience to every customer
From innovative veterinary solutions and products to top-notch customer care, we don't just play the game—we change it. By effectively leading a team of Solution Implementation Consultants, Key Account Managers and our FA Business Leader, you will drive commercial success while building strong, sustainable partnerships. * Excellent skills in account planning, building customer relationships and acting as a trusted .
From innovative veterinary solutions and products to top-notch customer care, we don't just play the game—we change it. By effectively leading a team of Solution Implementation Consultants, Key Account Managers and our FA Business Leader, you will drive commercial success while building strong, sustainable partnerships. * Excellent skills in account planning, building customer relationships and acting as a trusted .
2 exact matches jobs are outside your preferred location
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Wij zoeken een Regional Operations Manager voor de Benelux voor een start-up in het Antwerpse. * Minimaal 3 jaar ervaring in Operations, B2C Customer Success of Support. * Je bent eigenaar van belangrijke schakels in onze operations keten voor de Benelux. * Je werkt nauw samen met de operations teams in Mechelen en Amsterdam en andere interne stakeholders. * Je fungeert als brug tussen product en operations bij nieuwe features en zorgt dat klantfeedback doorstroomt naar productontwikkeling en commerciële teams.
Wij zoeken een Regional Operations Manager voor de Benelux voor een start-up in het Antwerpse. * Minimaal 3 jaar ervaring in Operations, B2C Customer Success of Support. * Je bent eigenaar van belangrijke schakels in onze operations keten voor de Benelux. * Je werkt nauw samen met de operations teams in Mechelen en Amsterdam en andere interne stakeholders. * Je fungeert als brug tussen product en operations bij nieuwe features en zorgt dat klantfeedback doorstroomt naar productontwikkeling en commerciële teams.
Je challengt aannames in de organisatie en faciliteert performance reviews met Operations, Aankoop, Logistiek en HR, zodat afspraken leiden tot resultaten. * Je bouwde relevante ervaring op in business controlling/operations controlling in een productie- of supply chain context.
Je challengt aannames in de organisatie en faciliteert performance reviews met Operations, Aankoop, Logistiek en HR, zodat afspraken leiden tot resultaten. * Je bouwde relevante ervaring op in business controlling/operations controlling in een productie- of supply chain context.
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