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customer-helpdesk
houffalize
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The Q-Tech Leader leads the implementation and continuous improvement of the Quality Management System (QMS), ensuring compliance with regulations, customer requirements, and ISO standards. * Ensure product compliance with customer and regulatory requirements * Handle customer complaints and ensure timely resolution * Drive and manage new products development and industrialization to meet customer requirements * Represent the company during customer visits, audits, and technical reviews
The Q-Tech Leader leads the implementation and continuous improvement of the Quality Management System (QMS), ensuring compliance with regulations, customer requirements, and ISO standards. * Ensure product compliance with customer and regulatory requirements * Handle customer complaints and ensure timely resolution * Drive and manage new products development and industrialization to meet customer requirements * Represent the company during customer visits, audits, and technical reviews
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Monitor market trends, customer needs and upcoming projects. * Analyze customer requirements, technical specifications and tender documents. * Advise customers on the most suitable technical and commercial solutions. * Ensure a high level of customer satisfaction throughout the project lifecycle. * Act as the primary interface between customers and internal . * Ensure alignment between customer commitments and operational capabilities.
Monitor market trends, customer needs and upcoming projects. * Analyze customer requirements, technical specifications and tender documents. * Advise customers on the most suitable technical and commercial solutions. * Ensure a high level of customer satisfaction throughout the project lifecycle. * Act as the primary interface between customers and internal . * Ensure alignment between customer commitments and operational capabilities.