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44 results for Customer Helpdesk jobs in Heverlee within a 30 km radius
No match yet? There are 44 more jobs that could match your search
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U werkt nauw samen met het management, de operationele teams (met name Customer Service), de APRIL‑groep en externe partners, en bevindt zich in het hart van de strategische uitdagingen van de onderneming.
U werkt nauw samen met het management, de operationele teams (met name Customer Service), de APRIL‑groep en externe partners, en bevindt zich in het hart van de strategische uitdagingen van de onderneming.
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Senior Customer & Application Development Engineer, Coatings
Senior Customer & Application Development Engineer, Coatings
Exxon Mobil Corporation
Machelen, BRU, BE
Your role is to demonstrate the application and performance advantages of ProxximaTM polyolefin thermoset coatings technology and help prospective customers adopt it for use in their existing coating products. However, a significant part of your time will be spent collaborating with technical and commercial colleagues located at the Baytown Technology and Engineering Complex (BTEC), in Baytown, TX, as well as occasionally traveling internationally to support customer trials. * Provide technical support to prospective EU customers using Proxxima polyolfefin thermoset resins and catalysts to develop anti-corrosion, marine, atmospheric, and other industrial coatings. * Educate customers on the advantages of coatings based on pure Proxxima polyolfefin thermoset products and hybrids combining ProxximaTM resins and catalysts with epoxy, urethane, aspartic urea, and ...
Your role is to demonstrate the application and performance advantages of ProxximaTM polyolefin thermoset coatings technology and help prospective customers adopt it for use in their existing coating products. However, a significant part of your time will be spent collaborating with technical and commercial colleagues located at the Baytown Technology and Engineering Complex (BTEC), in Baytown, TX, as well as occasionally traveling internationally to support customer trials. * Provide technical support to prospective EU customers using Proxxima polyolfefin thermoset resins and catalysts to develop anti-corrosion, marine, atmospheric, and other industrial coatings. * Educate customers on the advantages of coatings based on pure Proxxima polyolfefin thermoset products and hybrids combining ProxximaTM resins and catalysts with epoxy, urethane, aspartic urea, and ...
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Je staat onder meer in contact met de helpdesk of in het kader van structurele problemen, met zowel IT als de business die op hun beurt de gebruikers vertegenwoordigen, alsook met externe partijen.
Je staat onder meer in contact met de helpdesk of in het kader van structurele problemen, met zowel IT als de business die op hun beurt de gebruikers vertegenwoordigen, alsook met externe partijen.
This role will focus on proactive, technical investigations of cyberattacks, fraud and scams, and other online threats directed at Microsoft's customers and democratic institutions or abusing Microsoft's products or services, including those leveraging Artificial Intelligence (AI) technology for malicious motives. Microsoft's DCU is a global team of , investigators, and analysts committed to leading the fight against cybercrime to protect our customers and promote global trust in Microsoft. DCU sits in Customer Security & Trust (CST) within Microsoft's Corporate, External, and Legal Affairs (CELA). You will serve as one of DCU's investigative experts on cybercrime detection, identifying and mapping malicious technical infrastructure, preventing unauthorized access and misuse of Microsoft services, and protecting customers.
This role will focus on proactive, technical investigations of cyberattacks, fraud and scams, and other online threats directed at Microsoft's customers and democratic institutions or abusing Microsoft's products or services, including those leveraging Artificial Intelligence (AI) technology for malicious motives. Microsoft's DCU is a global team of , investigators, and analysts committed to leading the fight against cybercrime to protect our customers and promote global trust in Microsoft. DCU sits in Customer Security & Trust (CST) within Microsoft's Corporate, External, and Legal Affairs (CELA). You will serve as one of DCU's investigative experts on cybercrime detection, identifying and mapping malicious technical infrastructure, preventing unauthorized access and misuse of Microsoft services, and protecting customers.
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Analyst Technique IT Junior (F/H/X)
Analyst Technique IT Junior (F/H/X)
Nationale Bank van België NV / Banque Nationale de Belgique SA
1000 Brussel
Nationale Bank van België NV / Banque Nationale de Belgique SA * 1000 Brussel * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Introductie - Binnen de Nationale Bank van België (NBB) zoeken we een Junior IT Technisch Analyst ter versterking van de dienst Statistische informatiesystemen. In een wereld waar een constante digitale stroom van data en statistieken de wereld worden ingestuurd is het soms moeilijk om de juiste en onpartijdige cijfers te vinden. Het is daarom belangrijk dat we als NBB de officiële cijfers over de Belgische economie op de meeste efficiënte manier bekend maken aan de vele gebruikers van onze statistieken, incluis aan het algemene publiek. De NBB wil zijn missie van een maatschappelijk verantwoorde organisatie te zijn waarmaken door het maatschappelijk debat over de economische en sociale toestand van België optimaal te ...
Nationale Bank van België NV / Banque Nationale de Belgique SA * 1000 Brussel * Vast contract, onbepaalde tijd * Voltijds - Solliciteer als één van de eersten - Introductie - Binnen de Nationale Bank van België (NBB) zoeken we een Junior IT Technisch Analyst ter versterking van de dienst Statistische informatiesystemen. In een wereld waar een constante digitale stroom van data en statistieken de wereld worden ingestuurd is het soms moeilijk om de juiste en onpartijdige cijfers te vinden. Het is daarom belangrijk dat we als NBB de officiële cijfers over de Belgische economie op de meeste efficiënte manier bekend maken aan de vele gebruikers van onze statistieken, incluis aan het algemene publiek. De NBB wil zijn missie van een maatschappelijk verantwoorde organisatie te zijn waarmaken door het maatschappelijk debat over de economische en sociale toestand van België optimaal te ...
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Je draagt actief bij aan een succesvolle lancering van nieuwe functionaliteiten, houdt rekening met de impact op kantoren, helpdesk en back office, en werkt mee aan het roll-out plan en de opvolging van het succes via relevante data.
Je draagt actief bij aan een succesvolle lancering van nieuwe functionaliteiten, houdt rekening met de impact op kantoren, helpdesk en back office, en werkt mee aan het roll-out plan en de opvolging van het succes via relevante data.
The Microsoft Corporate, Legal, and External Affairs (CELA) department seeks a highly motivated, experienced attorney based in Europe to join its Customer Security and Trust organization's Cybersecurity Regulatory Affairs Team. Provide strategic direction to other and on specific issues and trends in cybersecurity, including AI security, and related legal compliance that will impact Microsoft's businesses, our customers, and our ecosystem. Ability to creatively problem-solve with a focus on achieving results that both benefit our business and maintain the trust of our customers and partners.
The Microsoft Corporate, Legal, and External Affairs (CELA) department seeks a highly motivated, experienced attorney based in Europe to join its Customer Security and Trust organization's Cybersecurity Regulatory Affairs Team. Provide strategic direction to other and on specific issues and trends in cybersecurity, including AI security, and related legal compliance that will impact Microsoft's businesses, our customers, and our ecosystem. Ability to creatively problem-solve with a focus on achieving results that both benefit our business and maintain the trust of our customers and partners.
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Work closely with Pfizer operational stakeholders ensuring operational efficiency and effectiveness (Customer Fulfilment, GTS, Command Center, Quality, Finance, Tax, …) At Pfizer we are creating an organization and promoting a culture that respects each individual's unique character and life experiences and reflects the diversity of our society, customers and markets.
Work closely with Pfizer operational stakeholders ensuring operational efficiency and effectiveness (Customer Fulfilment, GTS, Command Center, Quality, Finance, Tax, …) At Pfizer we are creating an organization and promoting a culture that respects each individual's unique character and life experiences and reflects the diversity of our society, customers and markets.
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Die ontwikkelt en beheert het Digital Services Platform, inclusief oplossingen via onze client interaction layer (webapplicaties, apps, API's) en tools voor customer insights (webanalytics, CRM), customer service management (ServiceNow) en content management (portaal). * Oplossingsvoorstellen visualiseer je a.d.h.v. wire-frames, customer journeys, datamodellen, ed.
Die ontwikkelt en beheert het Digital Services Platform, inclusief oplossingen via onze client interaction layer (webapplicaties, apps, API's) en tools voor customer insights (webanalytics, CRM), customer service management (ServiceNow) en content management (portaal). * Oplossingsvoorstellen visualiseer je a.d.h.v. wire-frames, customer journeys, datamodellen, ed.
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Samenwerken met de betrokken (operations teamleads & , customer service, finance, …) teneinde zich te verzekeren dat de offerte praktisch en financieel realistisch is - o Overdracht van getekende opdracht en bijhorende informatie aan alle nodige partijen (oa de Customer Service Employee Large accounts) binnen Vinçotte
Samenwerken met de betrokken (operations teamleads & , customer service, finance, …) teneinde zich te verzekeren dat de offerte praktisch en financieel realistisch is - o Overdracht van getekende opdracht en bijhorende informatie aan alle nodige partijen (oa de Customer Service Employee Large accounts) binnen Vinçotte
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Klantenkennis opbouwen en actief onderhouden ('knowing the customer');
Klantenkennis opbouwen en actief onderhouden ('knowing the customer');
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It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. Smart and efficient – Bosch Thermotechnology offers its customers throughout the world solutions for their room climate, domestic hot water and decentralized energy management requirements. As a small team, we seek to be the bridge between our external sales teams and internal departments, with the aim of optimizing sales processes and supporting external colleagues to both grow business and satisfy customers (mainly B2B). * Analyzing customer feedback (both B2B and B2C) and reporting it within the team. * Contacting customers and colleagues (mainly via email) to support them in using our Portal and online tools.
It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. Smart and efficient – Bosch Thermotechnology offers its customers throughout the world solutions for their room climate, domestic hot water and decentralized energy management requirements. As a small team, we seek to be the bridge between our external sales teams and internal departments, with the aim of optimizing sales processes and supporting external colleagues to both grow business and satisfy customers (mainly B2B). * Analyzing customer feedback (both B2B and B2C) and reporting it within the team. * Contacting customers and colleagues (mainly via email) to support them in using our Portal and online tools.
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Build and maintain strong customer relationships to enhance loyalty and retention. * Deliver product training and education to maximize customer value.
We are now looking for a dedicated Customer Success & Operations Manager to ensure our customers achieve exceptional outcomes and operational excellence. This is a role for a problem-solver — someone with the drive, structure, and customer focus to optimize processes, deliver world-class experiences, and turn customers into long-term partners. * Create a robust support system to provide comprehensive product assistance to customers, , and aimed at ensuring satisfaction, troubleshooting, and minimizing support requests. * Establish and manage a self-sustaining customer success system, actively catering to customer requirements, elevating overall customer satisfaction and loyalty, while also adeptly handling exceptional use cases. * Build and maintain strong customer relationships to enhance loyalty and retention. * Deliver product training and education to maximize customer value.
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion opportunities within existing accounts
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion opportunities within existing accounts
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion opportunities within existing accounts
We're looking for a versatile Project Manager/Customer Success Manager to join our growing water monitoring technology team. This hybrid role combines project delivery excellence with customer relationship management for our larger deployments. You'll be the dedicated point of contact for strategic customers, ensuring successful installations while building lasting partnerships. * Stakeholder Communication: Serve as single point of contact for customers during project implementation * Relationship Management: Own customer relationships post-sales, ensuring satisfaction and identifying growth opportunities * Onboarding & Support: Guide customers through platform onboarding after installation completion and handle support requestsIdentify accounts for upsell potential: Identify and develop expansion opportunities within existing accounts
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
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It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source.
It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source.
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At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! • Generate insights to support the in creating awareness and triggering action both within and beyond the RCMP to create great customer experiences and maximize business outcomes - Good knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people- Solid Experience of analytics and how to leverage data for maximizing business impact- Proficiency in SQL for data querying and manipulation.- Expertise in PowerBI for creating interactive dashboards and reports.- ...
At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! • Generate insights to support the in creating awareness and triggering action both within and beyond the RCMP to create great customer experiences and maximize business outcomes - Good knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people- Solid Experience of analytics and how to leverage data for maximizing business impact- Proficiency in SQL for data querying and manipulation.- Expertise in PowerBI for creating interactive dashboards and reports.- ...
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A role in a company where the following values are key: respect, customer intimacy and reliability.
A role in a company where the following values are key: respect, customer intimacy and reliability.
Technical team lead for the digital content of mixed-signal ASICs including interaction with customers, suppliers and the internal ASIC development team * Work together with international customers and communicate efficiently to successfully complete the project * You offer quality and reliability to colleagues, customers and management, willing to share knowledge and able to communicate efficiently
Technical team lead for the digital content of mixed-signal ASICs including interaction with customers, suppliers and the internal ASIC development team * Work together with international customers and communicate efficiently to successfully complete the project * You offer quality and reliability to colleagues, customers and management, willing to share knowledge and able to communicate efficiently
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Lead, attend and present at project/review meetings with customers worldwide * You offer quality and reliability to colleagues, customers and management, willing to share knowledge and able to communicate efficiently
Lead, attend and present at project/review meetings with customers worldwide * You offer quality and reliability to colleagues, customers and management, willing to share knowledge and able to communicate efficiently
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We are a fast-paced community driven by lifelong learning and a relentless pursuit of innovation in work cultures and customer experiences. You are not just selling; you are a strategic advisor helping customers navigate their most complex challenges in Data Transformation, AI/ML implementation, and the integration of cutting-edge foundational models like Gemini. * Executive Partnership: Cultivate and maintain executive relationships with Customers, and Google at the highest level, acting as a trusted on their journey to the Google Cloud. * Solution Articulation: Qualify complex customer needs and clearly articulate the unique, measurable business advantage of our GCP solutions, with a focus on services such as Gemini, BigQuery, GKE, and Vertex AI. * 5+ years of experience in professional services and (cloud) solutions sales, specifically managing and closing complex deals with ...
We are a fast-paced community driven by lifelong learning and a relentless pursuit of innovation in work cultures and customer experiences. You are not just selling; you are a strategic advisor helping customers navigate their most complex challenges in Data Transformation, AI/ML implementation, and the integration of cutting-edge foundational models like Gemini. * Executive Partnership: Cultivate and maintain executive relationships with Customers, and Google at the highest level, acting as a trusted on their journey to the Google Cloud. * Solution Articulation: Qualify complex customer needs and clearly articulate the unique, measurable business advantage of our GCP solutions, with a focus on services such as Gemini, BigQuery, GKE, and Vertex AI. * 5+ years of experience in professional services and (cloud) solutions sales, specifically managing and closing complex deals with ...
Being passionate about our mission and our customers. * Create a Visible Impact by working at scale in a global organisation that serves millions of customers across 80+ categories. In our flat structure, every role has a broad scope that directly impacts both our customers and the business.
Being passionate about our mission and our customers. * Create a Visible Impact by working at scale in a global organisation that serves millions of customers across 80+ categories. In our flat structure, every role has a broad scope that directly impacts both our customers and the business.
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As a SOAR Solutions Architect, be responsible for the end to end delivery of SOAR projects to NVISO's customers. You have very strong communication skills and you are able to build close relationships with internal and external customers. * Provide technical training to colleagues and customers when required; * Perfect (verbal and written) communication skills, which you demonstrate by discussing business requirements from customers as well as deep technical implementations with engineering peers;
As a SOAR Solutions Architect, be responsible for the end to end delivery of SOAR projects to NVISO's customers. You have very strong communication skills and you are able to build close relationships with internal and external customers. * Provide technical training to colleagues and customers when required; * Perfect (verbal and written) communication skills, which you demonstrate by discussing business requirements from customers as well as deep technical implementations with engineering peers;
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This platform is to be developed to serve all Eurofins businesses globally that engage customers through e-commerce. * Balance competing priorities while ensuring the product delivers maximum value to customers and the business. * Customer-Centric Mindset: Passion for building intuitive, scalable solutions that serve diverse stakeholders.
This platform is to be developed to serve all Eurofins businesses globally that engage customers through e-commerce. * Balance competing priorities while ensuring the product delivers maximum value to customers and the business. * Customer-Centric Mindset: Passion for building intuitive, scalable solutions that serve diverse stakeholders.