SGS carefully tracks global trends to analyze and proactively identify emerging customer needs. Through innovation, SGS is enhancing the customer experience and driving service delivery to new levels. This role collaborates throughout the organization and aligns efforts towards the discovery of opportunities to improve productivity of operations, improve our customer experience and design new business models or new services of value for our clients. Leads and guides the virtual in the Discovery of Insights, development of Concepts, testing of Proof of Concepts and Minimum Viable Products, design of Business Models, … * monitors and discovers various technological options, trends, market and customer needs that may generate future business opportunities and possible new and disruptive business models. We also offer plenty of room for growth, with training and development opportunities.
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