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37 results for Customer Concerns jobs
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Voorspellende modellen: Je berekent de Customer Lifetime Value om toekomstig consumentengedrag in kaart te brengen.
Voorspellende modellen: Je berekent de Customer Lifetime Value om toekomstig consumentengedrag in kaart te brengen.
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Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. The IT Product Owner Commercial (M/F/X) is accountable for shaping, prioritising and delivering digital solutions that support commercial growth and customer experience. The role acts as a key bridge between Sales, Marketing, Customer Service and IT, ensuring that commercial needs are translated into end-to-end solutions. This role plays a key part in enabling commercial teams to work efficiently, improving customer ...
Our sector specialists understand our customers' needs like no other and guide them throughout the entire life cycle of their installations: from design and installation, through operation and maintenance, to decommissioning. In this way, we help our customers develop their activities safely, efficiently and future-oriented manner. With over 60,000 satisfied customers, we prove that our combination of expertise, advice and technology truly makes a difference. The IT Product Owner Commercial (M/F/X) is accountable for shaping, prioritising and delivering digital solutions that support commercial growth and customer experience. The role acts as a key bridge between Sales, Marketing, Customer Service and IT, ensuring that commercial needs are translated into end-to-end solutions. This role plays a key part in enabling commercial teams to work efficiently, improving customer ...
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-Ownership over kwaliteit & customer experience.
-Ownership over kwaliteit & customer experience.
Daarom zijn we op zoek naar een Customer Data Specialist die het centrale aanspreekpunt wordt voor alles rond klantdata en CRM. Je bouwt mee aan ons Customer Data Platform (CDP), kiest de juiste CRM-tools en zet een loyaltyprogramma op dat onze klanten écht waarde biedt. * 2–5 jaar ervaring in customer data, MarTech, CRM of marketing automation.
Daarom zijn we op zoek naar een Customer Data Specialist die het centrale aanspreekpunt wordt voor alles rond klantdata en CRM. Je bouwt mee aan ons Customer Data Platform (CDP), kiest de juiste CRM-tools en zet een loyaltyprogramma op dat onze klanten écht waarde biedt. * 2–5 jaar ervaring in customer data, MarTech, CRM of marketing automation.
To stay on top, we need to understand our customers better than anyone else. In this internship, you will be at the heart of our strategy to maximize Customer Lifetime Value. You'll dive deep into our data to uncover what keeps our customers loyal and identify the key levers to drive long-term retention. Your work will directly influence key business decisions and help shape the future of Flink's customer retention . You will dig deep into the data to distinguish between correlation and causation, finding out exactly why customers stay or leave and what we can do to extend their lifecycle. * Bridge the Business Silos: You will work across different domains (Operations, Revenue, Pricing) to understand how different levers impact the customer experience. You will connect the dots between operational performance and customer loyalty.
To stay on top, we need to understand our customers better than anyone else. In this internship, you will be at the heart of our strategy to maximize Customer Lifetime Value. You'll dive deep into our data to uncover what keeps our customers loyal and identify the key levers to drive long-term retention. Your work will directly influence key business decisions and help shape the future of Flink's customer retention . You will dig deep into the data to distinguish between correlation and causation, finding out exactly why customers stay or leave and what we can do to extend their lifecycle. * Bridge the Business Silos: You will work across different domains (Operations, Revenue, Pricing) to understand how different levers impact the customer experience. You will connect the dots between operational performance and customer loyalty.
The NXP Product Security Incident Response Team (PSIRT) is committed to rapidly address security vulnerabilities in NXP products, by responding and documenting reported vulnerabilities and by providing customers with clear guidance on the impact, severity and mitigation. You'll get the opportunity to collaborate across engineering, security teams, product managers and others with the goal of protecting our products and customers.
The NXP Product Security Incident Response Team (PSIRT) is committed to rapidly address security vulnerabilities in NXP products, by responding and documenting reported vulnerabilities and by providing customers with clear guidance on the impact, severity and mitigation. You'll get the opportunity to collaborate across engineering, security teams, product managers and others with the goal of protecting our products and customers.
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To stay on top, we need to understand our customers better than anyone else. We are looking for a driven Customer Insights Analyst (m/f/d) turning data into the strategic decisions that will fuel our growth - You will own the "Why" and the "How" of customer value * Build the "Next Best Action" System: Move beyond static segmentation to an automated decisioning system that selects and delivers the optimal next customer interaction (reward, message, or recommendation) for each customer based on business priorities. * Solve the "Leakage" Problem: You will diagnose value leakage across the customer lifecycle, quantify the economic upside of closing those gaps, and translate insights into strategic levers. Rather than stopping at analysis, you will drive alignment on what must change (and why) to improve retention, reactivation, and long-term customer value.
To stay on top, we need to understand our customers better than anyone else. We are looking for a driven Customer Insights Analyst (m/f/d) turning data into the strategic decisions that will fuel our growth - You will own the "Why" and the "How" of customer value * Build the "Next Best Action" System: Move beyond static segmentation to an automated decisioning system that selects and delivers the optimal next customer interaction (reward, message, or recommendation) for each customer based on business priorities. * Solve the "Leakage" Problem: You will diagnose value leakage across the customer lifecycle, quantify the economic upside of closing those gaps, and translate insights into strategic levers. Rather than stopping at analysis, you will drive alignment on what must change (and why) to improve retention, reactivation, and long-term customer value.
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Our Customer is a world leading company in the Satellite communication Landscape. Beyond Connectivity the company provides a full range of digital solutions around ICT, Cloud, Security and IoT for global and multinational customers through an internal fast growing scale up. * Setup up related projects and coordinate with the different implicated departments (Sales Engineering, Customer services, Finance, etc)
Our Customer is a world leading company in the Satellite communication Landscape. Beyond Connectivity the company provides a full range of digital solutions around ICT, Cloud, Security and IoT for global and multinational customers through an internal fast growing scale up. * Setup up related projects and coordinate with the different implicated departments (Sales Engineering, Customer services, Finance, etc)
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.
Eerste ervaring in customer service, binnendienst of e-commerce (stage/kortlopende ervaring volstaat)
Eerste ervaring in customer service, binnendienst of e-commerce (stage/kortlopende ervaring volstaat)
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Jij voelt het al kriebelen en barst van de creatieve ideeën om onze unieke nieuwbouw- en vastgoedprojecten strategisch in de markt te zetten en een succesvolle customer journey uit te bouwen. SEO, GEO, SEA, AB Testing, customer journey, marketing funnel, ROI, conversion rates,… het zijn termen waar je dagelijks mee goochelt.
Jij voelt het al kriebelen en barst van de creatieve ideeën om onze unieke nieuwbouw- en vastgoedprojecten strategisch in de markt te zetten en een succesvolle customer journey uit te bouwen. SEO, GEO, SEA, AB Testing, customer journey, marketing funnel, ROI, conversion rates,… het zijn termen waar je dagelijks mee goochelt.
Customer service & operationeel: afhandelen van klantenvragen, offertes en orders voor Belgische B2B en B2C-markt.
Customer service & operationeel: afhandelen van klantenvragen, offertes en orders voor Belgische B2B en B2C-markt.
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By enabling customers to order from a curated selection of over 3,000 groceries and household essentials through our user-centric app, we deliver what people need in minutes. As a Product Manager for Post-Order Experience (m/f/d), you'll own the end-to-end experience customers have after placing an order - from real-time tracking through delivery completion and everything that happens when things don't go as planned. You'll shape customer-facing experiences like order tracking, delivery communication, and our Help Center, while also building and improving the operational systems behind workforce management, including employee data integrations, working-hour tracking for productivity and payroll, compliance and identity verification.. You'll partner closely with operations, customer care, engineering, design, and analytics to deliver improvements that ...
By enabling customers to order from a curated selection of over 3,000 groceries and household essentials through our user-centric app, we deliver what people need in minutes. As a Product Manager for Post-Order Experience (m/f/d), you'll own the end-to-end experience customers have after placing an order - from real-time tracking through delivery completion and everything that happens when things don't go as planned. You'll shape customer-facing experiences like order tracking, delivery communication, and our Help Center, while also building and improving the operational systems behind workforce management, including employee data integrations, working-hour tracking for productivity and payroll, compliance and identity verification.. You'll partner closely with operations, customer care, engineering, design, and analytics to deliver improvements that ...
This platform is to be developed to serve all Eurofins businesses globally that engage customers through e-commerce. * Balance competing priorities while ensuring the product delivers maximum value to customers and the business. * Customer-Centric Mindset: Passion for building intuitive, scalable solutions that serve diverse stakeholders.
This platform is to be developed to serve all Eurofins businesses globally that engage customers through e-commerce. * Balance competing priorities while ensuring the product delivers maximum value to customers and the business. * Customer-Centric Mindset: Passion for building intuitive, scalable solutions that serve diverse stakeholders.
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We zoeken bij publiq een voltijds (of 80%) UiTPAS Marketing Manager die de marketingstrategie voor UiTPAS ontwikkelt en realiseert en het team Marketing & Customer Experience versterkt. Je rapporteert aan de Marketing & Customer Experience.
We zoeken bij publiq een voltijds (of 80%) UiTPAS Marketing Manager die de marketingstrategie voor UiTPAS ontwikkelt en realiseert en het team Marketing & Customer Experience versterkt. Je rapporteert aan de Marketing & Customer Experience.
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In your role as Senior CRM Manager (m/f/d), you will take end-to-end ownership of a specific, high-value customer lifecycle segment. Your strategic initiatives will be directly connected to key business metrics, including customer base growth, churn reduction and revenue uplift from reactivation efforts. * Develop and execute a comprehensive, multi-channel CRM strategy across the entire customer lifecycle, from onboarding and activation to engagement, retention, and reactivation. * Dive deep into data to uncover insights about customer behavior, identify key segments, and measure the impact of your initiatives on core business KPIs like LTV, retention, and churn. * Manage and optimize our CRM tech stack, ensuring we are leveraging our tools to their full potential to create personalized and automated customer journeys.
In your role as Senior CRM Manager (m/f/d), you will take end-to-end ownership of a specific, high-value customer lifecycle segment. Your strategic initiatives will be directly connected to key business metrics, including customer base growth, churn reduction and revenue uplift from reactivation efforts. * Develop and execute a comprehensive, multi-channel CRM strategy across the entire customer lifecycle, from onboarding and activation to engagement, retention, and reactivation. * Dive deep into data to uncover insights about customer behavior, identify key segments, and measure the impact of your initiatives on core business KPIs like LTV, retention, and churn. * Manage and optimize our CRM tech stack, ensuring we are leveraging our tools to their full potential to create personalized and automated customer journeys.
Je kan de customer journey voor de sociale mediakanalen uitwerken (tofu – mofu – bofu).
Je kan de customer journey voor de sociale mediakanalen uitwerken (tofu – mofu – bofu).
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Je werkt nauw samen met de van de inkoop, marketing en customer service.
Je werkt nauw samen met de van de inkoop, marketing en customer service.
An entrepreneurial mindset: eager to learn, customer-oriented, results-driven, and ambitious.
An entrepreneurial mindset: eager to learn, customer-oriented, results-driven, and ambitious.
Het dondert niet in Keulen bij fancy marketingtermen als buyer persona en customer journey mapping
Het dondert niet in Keulen bij fancy marketingtermen als buyer persona en customer journey mapping
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De afdeling Customer success ondersteunt de klanten bij alle klantgerichte aspecten van de eenvoudig te gebruiken oplossingen. Handig gebruik maken van de software tools om zo veel mogelijk te automatiseren is een must, daarnaast kijkt het team uit naar de resultaatgerichte en persoonlijke aanpak van de nieuwe customer success collega.
De afdeling Customer success ondersteunt de klanten bij alle klantgerichte aspecten van de eenvoudig te gebruiken oplossingen. Handig gebruik maken van de software tools om zo veel mogelijk te automatiseren is een must, daarnaast kijkt het team uit naar de resultaatgerichte en persoonlijke aanpak van de nieuwe customer success collega.
For our new product called Vmax, we're looking for an Ecommerce Conversion Rate Optimization Manager to help our customers, which are large e-commerce websites, drive paid campaigns' conversion rates and profitability. * use your analytics expertise to conduct experiments and analyse results for our customers. * plan, prioritise, and manage A/B tests, multivariate tests, and other experimentation initiatives to validate hypotheses and drive continuous improvement for our customers. * collaborate closely with Customer Success and Sales to implement test strategies and make sure learnings are shared across the whole company. * collaborate closely with Product to make sure Vmax provides our customers with the needed web analytics, heatmaps and merchandising insights to continuously improve conversion rates and engagement.
For our new product called Vmax, we're looking for an Ecommerce Conversion Rate Optimization Manager to help our customers, which are large e-commerce websites, drive paid campaigns' conversion rates and profitability. * use your analytics expertise to conduct experiments and analyse results for our customers. * plan, prioritise, and manage A/B tests, multivariate tests, and other experimentation initiatives to validate hypotheses and drive continuous improvement for our customers. * collaborate closely with Customer Success and Sales to implement test strategies and make sure learnings are shared across the whole company. * collaborate closely with Product to make sure Vmax provides our customers with the needed web analytics, heatmaps and merchandising insights to continuously improve conversion rates and engagement.
Customer-focused, decisive, and highly analytical.
Customer-focused, decisive, and highly analytical.
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Product Owner with Insurance experience
Product Owner with Insurance experience
The Capital Markets Company/CAPCO
Belgium - Brussels
Partially remote
Customer-focused, decisive, and highly analytical.
Customer-focused, decisive, and highly analytical.
Customer-focused, decisive, and highly analytical.
Customer-focused, decisive, and highly analytical.