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                                104 results for customer-care-operations-manager jobs

                                IT Customer Operations Applications Manager

                                La Lorraine Bakery Group
                                Ninove
                                As IT Customer Operations Applications Manager, you are responsible for the Customer Operations application landscape, covering Sales & Distribution and Logistics Execution. As IT Customer Operations Applications Manager, you are part of the international IT team and report directly to the Finance & Customer Operations. * You act as the and architect for the Customer Operations domain, translating business requirements into a scalable global template and continuously improving the maturity of the solution landscape. * You define, own and manage the long-term Customer Operations roadmap in close collaboration with business stakeholders
                                As IT Customer Operations Applications Manager, you are responsible for the Customer Operations application landscape, covering Sales & Distribution and Logistics Execution. As IT Customer Operations Applications Manager, you are part of the international IT team and report directly to the Finance & Customer Operations. * You act as the and architect for the Customer Operations domain, translating business requirements into a scalable global template and continuously improving the maturity of the solution landscape. * You define, own and manage the long-term Customer Operations roadmap in close collaboration with business stakeholders
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                                No match yet? There are 103 more jobs that could match your search

                                As Operations Quality Assurance Manager you are responsible for ensuring that all production shifts operate in full compliance with Barry Callebaut quality and food safety standards. You will drive consistent execution of quality management systems, support daily problem‑solving, and foster a strong quality culture across operations. * Ensure implementation and maintenance of quality and food safety systems across production, packing and warehouse operations. * Dental care for you (family coverage available with additional payment).
                                As Operations Quality Assurance Manager you are responsible for ensuring that all production shifts operate in full compliance with Barry Callebaut quality and food safety standards. You will drive consistent execution of quality management systems, support daily problem‑solving, and foster a strong quality culture across operations. * Ensure implementation and maintenance of quality and food safety systems across production, packing and warehouse operations. * Dental care for you (family coverage available with additional payment).
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                                Technical Operations Manager

                                Dixon Supply Chain
                                Beveren
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                                Voor een internationale logistieke organisatie met een sterke focus op innovatie, duurzaamheid en operational excellence zoeken we een Technical Manager Logistiek. Als Technical Manager Logistiek ben je eindverantwoordelijk voor het onderhoud, de betrouwbaarheid en de verdere ontwikkeling van een uitgebreid machinepark met zwaar rollend materieel.
                                Voor een internationale logistieke organisatie met een sterke focus op innovatie, duurzaamheid en operational excellence zoeken we een Technical Manager Logistiek. Als Technical Manager Logistiek ben je eindverantwoordelijk voor het onderhoud, de betrouwbaarheid en de verdere ontwikkeling van een uitgebreid machinepark met zwaar rollend materieel.
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                                Digital Customer Journey Expert

                                Colruyt NV (Colruyt Group)
                                Edingensesteenweg, 196, Halle, Vlaams-Brabant 1500 BEL
                                Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
                                Als Digital Customer Journey Expert bouw je mee aan slimme en gepersonaliseerde klantinteracties binnen Colruyt Group. Je neemt als journey expert een centrale rol op in het ontwerpen en verbeteren van customer journeys — van eerste idee tot succesvolle uitvoering. Vanuit het Customer Activation Service Center (CASC) werk je op het snijvlak van marketing, data en technologie. Je hebt minimum 5 jaar ervaring met datagedreven marketing en customer journey design. Ervaring met Customer Data Platforms of omnichannel campagnes (in retail) is een plus. Je krijgt de kans om jezelf te ontpoppen binnen het nieuwe Customer Activation Service Center (CASC).
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                                Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. Your role is to demonstrate the application and performance advantages of ProxximaTM polyolefin thermoset coatings technology and help prospective customers adopt it for use in their existing coating products. However, a significant part of your time will be spent collaborating with technical and commercial colleagues located at the Baytown Technology and Engineering Complex (BTEC), in Baytown, TX, as well as occasionally traveling internationally to support customer trials. * Provide technical support to prospective EU customers using Proxxima polyolfefin thermoset resins and catalysts to develop anti-corrosion, marine, atmospheric, and other industrial coatings. * Educate customers on the advantages of coatings based on pure Proxxima polyolfefin thermose
                                Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. Your role is to demonstrate the application and performance advantages of ProxximaTM polyolefin thermoset coatings technology and help prospective customers adopt it for use in their existing coating products. However, a significant part of your time will be spent collaborating with technical and commercial colleagues located at the Baytown Technology and Engineering Complex (BTEC), in Baytown, TX, as well as occasionally traveling internationally to support customer trials. * Provide technical support to prospective EU customers using Proxxima polyolfefin thermoset resins and catalysts to develop anti-corrosion, marine, atmospheric, and other industrial coatings. * Educate customers on the advantages of coatings based on pure Proxxima polyolfefin thermose
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                                You enjoy working across functions and creating integrated solutions that link Finance with Logistics, Operations and Customer Processes. You will be part of the international IT team and report to the Finance & Customer Operations. * You will work on data products that have a tangible impact on the performance of our international manufacturing and supply chain operations—from planning and inventory management to service, quality, and logistics.
                                You enjoy working across functions and creating integrated solutions that link Finance with Logistics, Operations and Customer Processes. You will be part of the international IT team and report to the Finance & Customer Operations. * You will work on data products that have a tangible impact on the performance of our international manufacturing and supply chain operations—from planning and inventory management to service, quality, and logistics.
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                                As trusted advisors, we help customers modernize their infrastructure, optimize operations, and drive innovation with Cloud & AI's cutting-edge AI capabilities. Whether it's migrating and modernizing estates to be AI-ready, accelerating innovation with AI agents and platforms, empowering development teams with AI, or unifying and modernizing data estates, we help customers build technology solutions to achieve their business needs. In this role, you'll be at the forefront of AI growth and disruption, guiding customers through their AI journey and helping them achieve their strategic goals. You'll ensure customers can fully harness the transformative potential of AI to stay ahead of the competition. At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-power
                                As trusted advisors, we help customers modernize their infrastructure, optimize operations, and drive innovation with Cloud & AI's cutting-edge AI capabilities. Whether it's migrating and modernizing estates to be AI-ready, accelerating innovation with AI agents and platforms, empowering development teams with AI, or unifying and modernizing data estates, we help customers build technology solutions to achieve their business needs. In this role, you'll be at the forefront of AI growth and disruption, guiding customers through their AI journey and helping them achieve their strategic goals. You'll ensure customers can fully harness the transformative potential of AI to stay ahead of the competition. At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-power
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                                Als IT Manager zorg je ervoor dat systemen, data en processen optimaal samenwerken. * Nauwe samenwerking met directie, sales, marketing en operations.
                                Als IT Manager zorg je ervoor dat systemen, data en processen optimaal samenwerken. * Nauwe samenwerking met directie, sales, marketing en operations.
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                                You will join a compact company where management, administration, sales, project managers, engineers and technicians work closely together. As Administrative Officer – Technical Sales Support & Logistics, you are a key link between customers, suppliers and your colleagues. * Process and follow up customer orders in Microsoft Dynamics Navision. * Support customers with questions about parts, spare parts and service. You preferably have relevant experience in order administration, purchasing, sales support, customer service, logistics administration or a technical sales support role. Because Buhlmann is a small organisation, you can become autonomous relatively quickly, take responsibility and broaden your role as you get to know the customers, suppliers, products and i
                                You will join a compact company where management, administration, sales, project managers, engineers and technicians work closely together. As Administrative Officer – Technical Sales Support & Logistics, you are a key link between customers, suppliers and your colleagues. * Process and follow up customer orders in Microsoft Dynamics Navision. * Support customers with questions about parts, spare parts and service. You preferably have relevant experience in order administration, purchasing, sales support, customer service, logistics administration or a technical sales support role. Because Buhlmann is a small organisation, you can become autonomous relatively quickly, take responsibility and broaden your role as you get to know the customers, suppliers, products and i
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                                We zijn op zoek naar een Functioneel Analist binnen het Operations Domein (productie, planning, kwaliteit) om ons team te versterken en de toekomst van onze digitale oplossingen vorm te geven. Als Functioneel Analist Operations ben je de cruciale schakel tussen de stakeholders binnen de business en de technische teams.
                                We zijn op zoek naar een Functioneel Analist binnen het Operations Domein (productie, planning, kwaliteit) om ons team te versterken en de toekomst van onze digitale oplossingen vorm te geven. Als Functioneel Analist Operations ben je de cruciale schakel tussen de stakeholders binnen de business en de technische teams.
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                                You will work on data products that have a tangible impact on the performance of our international manufacturing and supply chain operations—from planning and inventory management to service, quality, and logistics.
                                You will work on data products that have a tangible impact on the performance of our international manufacturing and supply chain operations—from planning and inventory management to service, quality, and logistics.
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                                Om onze verdere groei en internationale samenwerking te ondersteunen, zoeken we voor onze vestiging met hoofdkantoor in Ophasselt (Geraardsbergen) een IT Operations Lead. Als IT Operations Lead draag je de groepsbrede verantwoordelijkheid voor de IT-strategie en de operationele realisatie ervan. Je bent geen afstandelijke strategische manager, maar een hands-on eindverantwoordelijke die richting geeft, beslissingen neemt en de uitvoering organiseert.
                                Om onze verdere groei en internationale samenwerking te ondersteunen, zoeken we voor onze vestiging met hoofdkantoor in Ophasselt (Geraardsbergen) een IT Operations Lead. Als IT Operations Lead draag je de groepsbrede verantwoordelijkheid voor de IT-strategie en de operationele realisatie ervan. Je bent geen afstandelijke strategische manager, maar een hands-on eindverantwoordelijke die richting geeft, beslissingen neemt en de uitvoering organiseert.
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                                Voor een gevestigde en groeiende IT- en softwarepartner in West-Vlaanderen zoeken we daarom een Customer Success Manager die klanten ook op langere termijn wil begeleiden. Customer success en business development gaan in deze functie dus hand in hand. Je kunt meepraten met een ondernemer of finance manager en vervolgens de vertaalslag maken naar je technische collega's. * je communiceert vlot met ondernemers, managers en andere beslissingsnemers;
                                Voor een gevestigde en groeiende IT- en softwarepartner in West-Vlaanderen zoeken we daarom een Customer Success Manager die klanten ook op langere termijn wil begeleiden. Customer success en business development gaan in deze functie dus hand in hand. Je kunt meepraten met een ondernemer of finance manager en vervolgens de vertaalslag maken naar je technische collega's. * je communiceert vlot met ondernemers, managers en andere beslissingsnemers;
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                                Je bouwt zelf het de teams uit: sales, marketing, customer success en community. * Je rapporteert aan de , werkt naast een Head of Operations en Head of Tech, en wordt ondersteund, door een Tech Advisory Board van vier senior technologen. * Je wordt eigenaar van de markt en de klant: positionering, sales, marketing, customer success en community. * Customer success, support en community: je stuurt onboarding, retentie en het design-partnerprogramma aan. * Je bouwt en leidt het team: sales, marketing, customer success en community.
                                Je bouwt zelf het de teams uit: sales, marketing, customer success en community. * Je rapporteert aan de , werkt naast een Head of Operations en Head of Tech, en wordt ondersteund, door een Tech Advisory Board van vier senior technologen. * Je wordt eigenaar van de markt en de klant: positionering, sales, marketing, customer success en community. * Customer success, support en community: je stuurt onboarding, retentie en het design-partnerprogramma aan. * Je bouwt en leidt het team: sales, marketing, customer success en community.
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                                Om de ambitieuze plannen verder te realiseren, is men voor de sites in de Haven van Antwerpen op zoek naar een Project Manager die de leiding zal nemen over multidisciplinaire projecten die bijdragen aan de verdere modernisering en automatisering van de organisatie. * Vertalen van operationele noden naar haalbare technische en digitale oplossingen en zorgen voor een vlotte acceptatie van projectresultaten en een correcte overdracht naar operations. * Als Project Manager zit je in het hart van de organisatie en zal jij een cruciale rol spelen in de realisatie van strategische projecten die een grote impact zullen hebben op de toekomst van het bedrijf – Een unieke kans voor mensen die graag het verschil willen maken.
                                Om de ambitieuze plannen verder te realiseren, is men voor de sites in de Haven van Antwerpen op zoek naar een Project Manager die de leiding zal nemen over multidisciplinaire projecten die bijdragen aan de verdere modernisering en automatisering van de organisatie. * Vertalen van operationele noden naar haalbare technische en digitale oplossingen en zorgen voor een vlotte acceptatie van projectresultaten en een correcte overdracht naar operations. * Als Project Manager zit je in het hart van de organisatie en zal jij een cruciale rol spelen in de realisatie van strategische projecten die een grote impact zullen hebben op de toekomst van het bedrijf – Een unieke kans voor mensen die graag het verschil willen maken.
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                                Mazda Motor Logistics Europe (MLE) is responsible for distributing cars and parts to our European customers as quickly and efficiently as possible. At present MLE is implementing plans to respond even faster, sharper and more efficient to the increasing demand of our customers. * Perform regular “go and see” follow-ups to understand real business operations and identify issues and opportunities.
                                Mazda Motor Logistics Europe (MLE) is responsible for distributing cars and parts to our European customers as quickly and efficiently as possible. At present MLE is implementing plans to respond even faster, sharper and more efficient to the increasing demand of our customers. * Perform regular “go and see” follow-ups to understand real business operations and identify issues and opportunities.
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                                Binnen deze uiterst dringende en strategische posities krijg je direct het volle vertrouwen om jouw stempel te drukken op onze installaties, operations en maintenance, met het oog op een zeer snelle en daadkrachtige opstart. * Snelle, pragmatische beslissingen op de werkvloer horen bij je dagelijkse taken, net als nauw technisch contact met interne (operations, maintenance) en externe partners.
                                Binnen deze uiterst dringende en strategische posities krijg je direct het volle vertrouwen om jouw stempel te drukken op onze installaties, operations en maintenance, met het oog op een zeer snelle en daadkrachtige opstart. * Snelle, pragmatische beslissingen op de werkvloer horen bij je dagelijkse taken, net als nauw technisch contact met interne (operations, maintenance) en externe partners.
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                                All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! As a Security Operations Engineering Consultant based in Belgium you will contribute to various SOC projects as a subject matter expert. As an expert you play an advisory role, you also take ownership of the design and implementation of a variety of solutions for customers across - You have strong communication and interpersonal skills, which enable you not only to understand requirements, but also to put these requirements into a development plan, explain it to customers and guarantee proper execution. specific customer requirements; solutions and working with customers energizes you and you look forward to - At NVISO, we care.
                                All of this is built on four fundamental values that define who we are: We are Proud, We Break Barriers, We Care and No BS! As a Security Operations Engineering Consultant based in Belgium you will contribute to various SOC projects as a subject matter expert. As an expert you play an advisory role, you also take ownership of the design and implementation of a variety of solutions for customers across - You have strong communication and interpersonal skills, which enable you not only to understand requirements, but also to put these requirements into a development plan, explain it to customers and guarantee proper execution. specific customer requirements; solutions and working with customers energizes you and you look forward to - At NVISO, we care.
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                                We care deeply about our customers and the problems we solve for them. * Real ownership of both customer success and the operations behind it. As our Customer Success & Implementation Engineer, your first priority is making our customers successful — starting from the moment they sign. You're equal parts engineer and relationship builder — technical enough to configure a customer's environment and prepare their data, and customer-focused enough to build the trust that turns satisfied customers into loyal, long-term partners. * Own the customer journey end to end — run a structured technical onboarding process, drive adoption, and turn satisfied customers into loyal, long-term partners
                                We care deeply about our customers and the problems we solve for them. * Real ownership of both customer success and the operations behind it. As our Customer Success & Implementation Engineer, your first priority is making our customers successful — starting from the moment they sign. You're equal parts engineer and relationship builder — technical enough to configure a customer's environment and prepare their data, and customer-focused enough to build the trust that turns satisfied customers into loyal, long-term partners. * Own the customer journey end to end — run a structured technical onboarding process, drive adoption, and turn satisfied customers into loyal, long-term partners
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                                Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention.
                                Experience: Proven experience in customer success, data quality management, or operations roles in a startup or SME environment, preferably in B2B services or data management. * Experienced Customer Succes Manager or Data Analyst with a strong inclination for client follow-up in a data-driven environment. Customer Success and Satisfaction * Develop and execute a customer success strategy to maximize client satisfaction and retention.
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                                Easy Apply
                                Je bouwt en optimaliseert marketing automation, customer journeys en lead nurturing flows. * Je hebt ervaring met tools zoals Looker Studio, Google Ads, SEO- en SEA-tools, Meta Ads Manager, Algolia, CMS-systemen (zoals Craft) en e-mailplatformen. * Je hebt praktijkervaring met segmentatie, customer journeys, e-mailcampagnes, A/B-testing, trigger-based flows en lead nurturing.
                                Je bouwt en optimaliseert marketing automation, customer journeys en lead nurturing flows. * Je hebt ervaring met tools zoals Looker Studio, Google Ads, SEO- en SEA-tools, Meta Ads Manager, Algolia, CMS-systemen (zoals Craft) en e-mailplatformen. * Je hebt praktijkervaring met segmentatie, customer journeys, e-mailcampagnes, A/B-testing, trigger-based flows en lead nurturing.
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                                  What is the average salary for customer-care-operations-manager?

                                  Average salary per year
                                  53.300 €

                                  The average salary for a customer-care-operations-manager is 53.300 €. customer-care-operations-manager salaries range from 45.900 € to 64.200 €.

                                  Frequently Asked Questions

                                  How many customer-care-operations-manager jobs are available on StepStone?
                                  There are 104 customer-care-operations-manager jobs available on StepStone right now.

                                  Which places are popular for customer-care-operations-manager jobs?
                                  People who are interested in customer-care-operations-manager jobs prefer to look in Antwerp, Brussels, Ghent.

                                  Which industry do customer-care-operations-manager jobs belong to?
                                  Customer-care-operations-manager jobs are part of the Customer Service industry.

                                  Which skills are beneficial for customer-care-operations-manager jobs?
                                  The following skills are useful for customer-care-operations-manager jobs: Communication, Design, Business, Security service, Implementation, Operations, Cloud, Python, Architecture, Engineering, Management, Microsoft Azure, Practicality, Problem Management, Projects, Cyber Security, Innovation, Development, Proactivity, Technology.