As a Customer Success Manager, you'll be at the heart of our customer relationships. Your mission is to ensure our clients maximize value from our products, achieve measurable success, and grow with us. * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - With a suite of cutting-edge SaaS solutions — including Vpage (high-performing landing pages at scale), Vmax (page experience personalization), Vlink (scalable internal linking), and Vmerch (product recommendation engine) — we help our clients unlock their full digital potential. * Serve as the primary point of contact for a portfolio of international clients * Analyze product usage and success metrics to recommend improvements * Build and execute proactive success plans to drive customer engagement and retention
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