Your mission is to ensure our clients maximize value from our products, achieve measurable success, and grow with us. * 3+ years of experience in a client-facing role such as Customer Success, Digital Project Management, Business Analysis, Consultancy, or similar roles - With a suite of cutting-edge SaaS solutions — including Vpage (high-performing landing pages at scale), Vmax (page experience personalization), Vlink (scalable internal linking), and Vmerch (product recommendation engine) — we help our clients unlock their full digital potential. As a Customer Success Manager, you'll be at the heart of our customer relationships. * Serve as the primary point of contact for a portfolio of international clients * Analyze product usage and success metrics to recommend improvements * Build and execute proactive success plans to drive customer engagement and retention
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