As a Customer Success Specialist, you'll work behind the scenes to ensure our Customer Success Managers can deliver a seamless and impactful experience to Verbolia's clients. With a suite of cutting-edge SaaS solutions — including Vpage (high-performing landing pages at scale), Vmax (page experience personalization), Vlink (scalable internal linking), and Vmerch (product recommendation engine) — we help our clients unlock their full digital potential. * Assist Customer Success Managers with product configuration, data quality checks, and performance monitoring * Create and maintain client-specific documentation, dashboards, and reports * Work closely with Customer Success, Product, and Technical teams to enhance the customer experience
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